Customer Ratings & Reviews
- Model:
- AWM17R4-7696WHT-PUS
- SKU:
- 6453650
Rating by feature
- Battery Life
Rating 3.5 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the excellent performance and impressive graphics capabilities of the m17 R4 gaming laptop, along with its positive build quality and screen size. However, many reviews cite concerns regarding battery life, heat generation, and fan noise. Some users also mention limitations related to RAM upgradability and the high price point.
This summary was generated by AI based on customer reviews.
Awesome laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop! I like the ability that I can use my Alienware GPU Amplifier.
I would recommend this to a friendlove it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, fast free delivery! Could not ask for more!
I would recommend this to a friendGreat gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect laptop overall enjoyed every aspect of it. Not too hot not too loud
I would recommend this to a friendAlienware
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alienware is one of my favorite brands and this laptop is another level
I would recommend this to a friendAlienSoftWear
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product delivery fast and secure great customer service
I would recommend this to a friendGreta
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item. Super awesome , great purchase on my part.
I would recommend this to a friendAlienware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a gift, the recipient says it's a good gaming computer.
I would recommend this to a friendGreat laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good amount of power. Wish it was 1440p bit 1080p screen is pretty nice.
I would recommend this to a friendGreat Laptop for minesweeper gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming laptop. I got high frame rates for minesweeper and Crysis.
I would recommend this to a friendVery well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this computer. For school and gaming it's perfect.
I would recommend this to a friendNice item
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alienware is the best laptop I used before...................
I would recommend this to a friendBest Gaming Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the price it is the best gaming laptop one can ask for.
I would recommend this to a friendAlianwher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent I have never been into computers but this is easy to use
I would recommend this to a friendGet value for the laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, Missing pieces were easily replaced.
I would recommend this to a friendGaming laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gaming laptop. Have not ran into any issues.
I would recommend this to a friend- Pros mentioned:SpeedCons mentioned:Heat
Hot and Crashy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheating issues. It was a fast system great for games but I constantly had trouble with this particular model crashing all the time because it was overheating
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for taking the time to share your input and review. We apologize for the overheating and crashing issues you have come across with your m17. We understand how frustrating this can be and we would like to assist you as soon as possible.
Here are the recommended steps for troubleshooting overheating:
• To tune your system, go to Alienware Command Center and select out of 4 different thermal profiles that will help you manage system temperatures as well as performance output to your preference. These include Cool, Quiet, Balanced, and Performance thermal profiles.
• Our Alienware m17 follows 8th and 9th generation Intel performance design guidelines, which can lead CPU temperatures to reach 100°C to output top in-game performance.
• We fully warrant the product under these conditions. If you see CPU temperatures rising beyond 100°C on Alienware Command Center, please contact support and they will take care of your issue - https://dell.to/2Inbc8F.
We recommend following the steps above to resolve your issue. If the issue continues, please contact our support team here: https://bit.ly/DellSupportTeam.
Best,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Great product, customer service is the best!
I would recommend this to a friendVery Fast Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop if you have the means to afford it.
I would recommend this to a friendThe Bombizzle Yo!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally Rad! Extra extra ordinary yo! Very easy to use!
I would recommend this to a friendDecent laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop so far. I just wish it was upgradable.
No, I would not recommend this to a friend