Customer Ratings & Reviews
- Model:
- AWM18-A145BLK-PUS
- SKU:
- 6543535
Rating by feature
- Battery Life
Rating 3.8 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the m18 18" 480Hz Gaming Laptop's performance, large screen size, and ample RAM, frequently praising its smooth visuals and impressive graphics capabilities. However, some users have reported issues with battery life, weight, and cooling, while others have noted concerns about the speakers and motherboard reliability. The build quality and port selection received positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast fast fast! This is a great laptop. Gameplay is fast and was so easy to set up. I love it!
I would recommend this to a friend - Pros mentioned:Performance
M18
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product supper powerful best laptop I’ve ever purchy
I would recommend this to a friend - Pros mentioned:Performance
Powerful enough
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my computer, it is so fast powerful for my games
I would recommend this to a friend - Pros mentioned:Performance
Amazing brand as always!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality as per usual with Alienware. Great specs, and powerful enough to run anything. Gamer heaven.
I would recommend this to a friend Goated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. Super fast... Played star citizena nd escape from tarkov great. The 1080P combined with my old man vision led to me returning it, but it was the fastest smoothest running laptop ive used. felt right upto par with my desktop which is a amd 5900x with a 3080 ftw.
I would recommend this to a friend- Pros mentioned:Speed
Out of this world
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is excellent. Everything happens so much faster than my older one. Super happy I bought this.
I would recommend this to a friend - Pros mentioned:Performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. I have no problem using this laptop,
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello JorgeD,
Thank you for taking the time to leave us your review. We would like to thank you for purchasing your Alienware m18 FHD+ 480Hz Gaming Laptop and we hope this product will serve you well. We're always working to get better and reviews like yours really help us create products that our customers love!
If you are experiencing any issues or have any concerns or questions, Please do not hesitate to get in touch with a Dell representative using the information provided below so that we can help you to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
- Pros mentioned:Ram
Great for AAA Titles
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gaming monster, took a little time to get it set up with the bloatware and my unfamiliarity with Windows 11.
I would recommend this to a friend Open Box for 1400, excellent deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent device... except for it blue-screening after coming out of sleep and always requiring a restart... even after updating bios and every other thing I can find to update. I just shut it down instead of putting it to sleep, minor complaint for me. I do wish it was a higher resolution than 1920x1200, but it plays everything I've thrown at it flawlessly.
I would recommend this to a friend- Pros mentioned:Performance
Very pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a monster and its beautiful. Very high performing.
I would recommend this to a friend Good but could be better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1tb slow nvme. Good gaming experience. Bsod if it goes into sleep mode. Have to power down when done or it will blue screen
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey Cory,
We want to thank you for taking the time to leave us your review. We sincerely apologize for the blue screen issues you are experiencing with your Alienware m18 Gaming Laptop. Your feedback about discrepancies in our products and services helps us improve with future developments. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your issue:
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports viewing a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page here: https://dell.to/3xcCmaM
You can read the full article on solving PC blue screen issues here: http://dell.to/2u98Cct
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam.
We look forward to making this right for you!
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Pros mentioned:Performance
Powerhouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop I've ever owned. Runs anything I throw at it. Great sale too.
I would recommend this to a friend - Pros mentioned:Performance
Good deal,!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent deal. Still enjoying. It’s a powerful machine.
I would recommend this to a friend - Pros mentioned:Performance
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. Works beautifully. I'm able to run all the programs I bought it for.
I would recommend this to a friend - Pros mentioned:Ram
This laptop rocks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop rocks, 8TB storage capable, 64GB RAM capable.
I would recommend this to a friend Best laptop out there
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband as Xmas gift . He loves it . Highly recommend to anyone who is a gamer , or just wants a very fast amazing laptop !
I would recommend this to a friend- Pros mentioned:Performance
BEAAAST!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best lap top on the market this thing is a beast I recommend it
I would recommend this to a friend - Pros mentioned:Performance
Awesome PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing set, Out performs the competition of prior gaming laptops I have owned.
I would recommend this to a friend Geat graphics, lacks speed.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I like the machine. Details are important. I did not check online about the processor or I would have purchased a faster processor
I would recommend this to a friendGood gaming laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be a great laptop if it did not have the minor lag. screen freezes occasionally for a couple seconds.
I would recommend this to a friend