Customer Ratings & Reviews
- Model:
- AWM18-A145BLK-PUS
- |
- SKU:
- 6543535
Customer reviews
Rating 4.1 out of 5 stars with 386 reviews
(386 customer reviews)Rating by feature
- Battery Life3.8
Rating 3.8 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the m18 18" 480Hz Gaming Laptop's performance, large screen size, and ample RAM, frequently praising its smooth visuals and impressive graphics capabilities. However, some users have reported issues with battery life, weight, and cooling, while others have noted concerns about the speakers and motherboard reliability. The build quality and port selection received positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best computer i’ve ever gotten. Runs renders like ice. Smooth and crisp
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Alienware M18 AMD- very impressed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. Quite the beast and very fast. Purchasing through Best Buy was extremely easy
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop fast speed great display all around awesome computer!
I would recommend this to a friend - Cons mentioned:Weight
Rated 5 out of 5 stars
M18 not easy to carry in a bag
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice computer and faster, but the weight is so high!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Purchased very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it very much. My favorite one. very smooth very good
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Powerfull
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brutal, very fast, excellent performance in gameplay
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop very powerful and great gaming laptop
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Excellent gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop. Very fast and works great. Very happy with my purchase.
I would recommend this to a friend Rated 4 out of 5 stars
Not what i was looking for.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i wanted. Returning it ans getting the asus strix 18. Gaming struggled to keep up on a few high end games. Not what i was wanting. Poor screen as well.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Good for gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer at a great price. I love the performance.
I would recommend this to a friend - Cons mentioned:Speakers
Rated 1 out of 5 stars
Not good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't buy this computer again, nothing but problems, started out with when i turn it on, the screen will flash and glitch it, stayed on the phone with dell multiple days trying to fix it remotely didnt work. Now the problem continues, the speakers are messing up, the performance mode doesnt want to work anymore. I guess i should have listened when someone told me Alienware wasnt worth the cost
No, I would not recommend this to a friend - Pros mentioned:Graphics
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, I love everything about it! Super fast great graphics
I would recommend this to a friend Rated 3 out of 5 stars
Loud and Heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have buyers remorse. To be fair this was an open box dell, but there have been minor issues with the screeb flasging white, rebooting and a few other performance issues. Running blender it sounds like its about to explode. The computer itself is heavy and the battery is also very heavy. It works and I'm grateful to have a new compiter but if i were to get a do-over i would get something more like a laptop.
No, I would not recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Stellar Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! Works Amazing Super fast, Elegant, and a powerhouse
I would recommend this to a friend - Pros mentioned:Screen size
Rated 5 out of 5 stars
Good good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for everything. Fan runs great. Big screen is good. Stuff and stuff is good
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Powerfull laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelent laptop. Beyon awesome . Fast FAST FAST AF FAST AF
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Allienware laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dope laptop runs every game at 120 fps + .. super clean quality
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Motherboard
Rated 1 out of 5 stars
Died at less than 60 days
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer was great out of the box with good performance. Unfortunately it had a major motherboard failure less than 60 days old. Currently in for repair, bestbuy has so far handled a seemless repair process.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi There Isaac,
Thank you for taking the time to leave a review of your Alienware m18 Gaming Laptop. We are sorry to hear that you are experiencing an issue with your motherboard. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you need further assistance, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Pros mentioned:Performance
Rated 5 out of 5 stars
Fire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture can play any game better than your desktop
I would recommend this to a friend Rated 5 out of 5 stars
good deal
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great computer for the price. gets a little hot tho
I would recommend this to a friend



























