Customer Ratings & Reviews
- Model:
- AWM18-A145BLK-PUS
- SKU:
- 6543535
Rating by feature
- Battery Life
Rating 3.8 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the m18 18" 480Hz Gaming Laptop's performance, large screen size, and ample RAM, frequently praising its smooth visuals and impressive graphics capabilities. However, some users have reported issues with battery life, weight, and cooling, while others have noted concerns about the speakers and motherboard reliability. The build quality and port selection received positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Alienware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop happy with the purchase. Best computer ive ever owned.
I would recommend this to a friend - Pros mentioned:Screen size
Powerfull Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think its the powerfull laptop ever made. 18” is the edge between mobility and vanguard.
I would recommend this to a friend - Pros mentioned:Graphics
.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming laptop. No lag. Graphics look amazing.
I would recommend this to a friend Primary usage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, fast and excellent replacement for my desktops. I don't like or use online games, however I use it exclusively for Fulgaz and Zwift bike training. No buffering or slowdowns with these apps. Paired with a solid sound system and 56 inch monitor, it creates an immersive experience. Bravo Alienware.
I would recommend this to a friendComputer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A few problems my daughter will bring it by to have you check it out.
I would recommend this to a friendFast, reliable, and sturdy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used these before and they are both fast and sturdy. Already my own pair of drives have been loaded up with a lot of backed up data. Thank you
I would recommend this to a friendGreat buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, fast. Good graphic. Awesome all the way around
I would recommend this to a friendGreat Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Computer so far only had for about 2 weeks. nice
I would recommend this to a friendIncredible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty expensive, but the performance is phenomenal.
I would recommend this to a friendIts good but not that great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the laptop not even close to a week, I was able to play games on it then next thing you know I power it up again and the sparks came out of the top corner of the keyboard and smoked up. Now I smell burning plastic. Returned it and had it replaced. Not even 3 days it had the same problem, so not worth it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi There Emiliano,
We value your feedback and want to thank you for taking the time to leave a review of your Alienware m18 gaming laptop. We are sorry to hear that you experienced an issue with your device overheating and made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will escalate them to our quality team for improvements on current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell