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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 257 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the impressive performance and graphics capabilities of the m18 R2 18" 165Hz Gaming Laptop, frequently praising its large screen size ideal for gaming and work. However, some users noted the laptop's considerable weight and relatively short battery life as drawbacks. The large screen, while appreciated by many, also necessitates a larger carrying case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 257 reviews
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great laptop for gaming if you are like me and need something a bit more mobile for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome processer and quality laptop Had amazing aspects of pros hardly any cons

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop worth the money would buy alien ware again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming laptop! Ease of use and top notch graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect birthday gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what we are looking for in a laptop. It was a gift for our son.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So thankful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer was waiting for a long time to pick this up! The team was great at helping take it home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, super fast, purchase process was easy and shipment was quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing performance~

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very smooth operating computer. I have problems with vision, but this computer truly allows for many kinds of adjustments to fit everyones needs. I would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Alienware

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop best for gaming no frame drop best quality images

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienwear m18 R2

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great gameing pc its expensive sure but iv never had an issue running games on it.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    Don't Recommend until heating and cpu usage is fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the performance of the computer, but the CPU usage caused unbelievable overheating for both the computer and charger. Within minutes it would become hot to the touch from opening anything, and I mean anything besides like chrome, when it came to games, small or large. Even apps. Whats the point of a high performance laptop if it over heats so excessively??

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware m18 r2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I will buy nothing but 18inch laptops from now on. The screen is stunning and crisp 10/10 from me.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Gaming PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this PC for a couple of months and love the speed and clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for school and gaming. While doing schoolwork and just browsing the internet the fans make barely any noise. Screen is really nice. The laptop itself doesnt weigh much so its definitely portable unlike some reviews saying its "heavy". Unless you have little chicken arms you should be ok. Dell sells a 18" backpack on their site thats awesome for this. Overall very happy with my purchase would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! Runs grate, image quality is amazing, and my frame rate is great. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Alienware Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful outstanding laptop smooth lines big screen fast laptop definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pro Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device features. Works like a pro. Good for my designing and editing needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My choice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st choice in electronics, everything I have purchased from bestbuy has been high quality standards

    I would recommend this to a friend
  • Cons mentioned:
    Portability

    Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's heavier than my old laptop, and it tends to have some lag time too. Not really impressed, especially for what I paid for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop! I've been using it and it's awesome!!

    I would recommend this to a friend
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