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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 262 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the impressive performance and graphics capabilities of the m18 R2 18" 165Hz Gaming Laptop, frequently praising its large screen size ideal for gaming and work. However, some users noted the laptop's considerable weight and relatively short battery life as drawbacks. The large screen, while appreciated by many, also necessitates a larger carrying case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 262 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop! I've been using it and it's awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is real good laptop that who is looking for design and 3d renderings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienwear m18 R2

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great gameing pc its expensive sure but iv never had an issue running games on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware m18 r2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I will buy nothing but 18inch laptops from now on. The screen is stunning and crisp 10/10 from me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the speed it gives me while playing games and it helps me stay in the game.

    I would recommend this to a friend
  • Cons mentioned:
    Portability

    Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's heavier than my old laptop, and it tends to have some lag time too. Not really impressed, especially for what I paid for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Computer I've Ever Owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 32 GB / 18" screen is beyond compare. For my personal business and entertainment, I highly recommend the Alienware PC. The Best Buy sales staff and support team made this an easy transition to my new set-up. What are you waiting for?!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy this one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop. Very good graphics! Very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely excellent and fits all of my needs as an architectural drafter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My choice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st choice in electronics, everything I have purchased from bestbuy has been high quality standards

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My best computer ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it Excelente fast efficient thank you for the reference

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love it. I’m still getting used to exploring it’s capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got this laptop today,when i finish set,keep blue screen,i can’t even shut down the laptop, can’t believe they give me a broken one,now i have to sent back to ups thank you bestbuy waste a lot time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pricing for this gaming laptop is highly competitive, offering exceptional value for its performance and features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop.............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alien Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Also excellent service from Best Buy sales team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High performence PC purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an ideal experience. The Best Buy representative was knowledgeable of their products and what would be sufficient for my needs. Two thumbs up for the service I recieved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good but...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was awesome for quite a while then after like a year or so started having hardware issues apparently its common from what geeksquad said

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware 2024

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one of the best build gaming laptops. I mean it is Alienware there is nothing else to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Proving if you spend more you build a stable tank the also fly's.

    I would recommend this to a friend