Customer Ratings & Reviews

The notebook is very good, top resolution, excellent gameplay, good screen quality but unfortunately the battery still leaves something to be desired.

My second Alienware laptop! Excellent computer. Fast and quiet.

It’s a great gaming laptop. The only issues I had was with the audio. But geek squad was able to fixed the issue. Over all the gaming laptop runs fast and smoothly.

The laptop has been excellent; no issues and great performance.

For a current gaming laptop 1TB hard drive is just too little... Otherwise I love it, I feel I will keep this one for a while. no need for extra screen in my case. There is a list of the current games installed, no other programs and it is already full, I will have to install an extra Hard drive...

Nice and good strong laptop but battery to low not good

Excellent computer! The fastest in the market i do not regret buying it

I really like it, now I can see how easy is to get stuff from Best Buy and I like how they work with credit and easy to pay and nice staff

Amazing laptop. It will take anything i throw at it.. figuratively speaking lol.

I love my lapto si súper powerfull 100% recomended

My boyfriend loves his gift. I hope i can recieve a gift and win this offer lol. Aleinware by far the best out!!!!!

Good computer for the price. Wish the memory upgrade to 64G was available.

I love Alienware but this one is one of a kind. I enjoyed the whole process involved in purchasing from Best Buy. I recommend Best Buy to y’all, the make everything smooth and easy.

I loved!! It’s a wonderfull device, works very fast!!!

I got to return it twice first time screen was broke and second time it was overheating so much I have a predator now and it don't overheat as much as this one. Battery last like 20 mins when predator last over an hour. 0 stars. Not buying Alienware never again.

As usual, Alienware is well built, good performance, and stays cool. Unfortunately, its a bit overpriced compared to similar spec gaming laptops. The only reason I bought the larger size is because smaller Alienware laptops don't have number pad.

Love it . It’s really perfect and incredibly from a to z! Never wait but buy it !

I was unable to get the laptop up and functional as the drivers were missing to operate it. The tech found that out while looking into the bios to find a majority of them were not in the system. He told me I could download them myself if I wanted to! I told him the for the price I paid for a new computer it should be operational even if it was an open box! I returned for a refund. Misleading info on description stating it had been checked and was certified! Bought an UNOPENED NEW from Dell, that is the picture on this review. It's a 5 star yes for the computer and 1 star for the purchase experience!!!!!

I really like Alienware it’s my 2nd laptop but this one idk why keeps resetting.

I should start off by saying all the stars are reserved for the product alone and not the store, I did not appreciate the service during the purchasing process. That said this laptop is simply a beast. I'm still in disbelief that Best Buy labeled this as "good" quality and not excellent. Sure it's a little big and heavier for it but for one, they dont lie about the size and I bought it partly for that large 18 screen. It also doesn't seem to get as hot as it's predecessor at least not right now. The battery life is exactly as you'd expect from a high performance gaming laptop, its a desktop replacement so I'll still give 5 stars since I had no unreal expectations there.