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Customer Ratings & Reviews

Your price for this item is $2,124.99
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The comparable value price is $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 250 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the impressive performance and graphics capabilities of the m18 R2 18" 165Hz Gaming Laptop, frequently praising its large screen size ideal for gaming and work. However, some users noted the laptop's considerable weight and relatively short battery life as drawbacks. The large screen, while appreciated by many, also necessitates a larger carrying case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 250 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, easy to navigate. Speed is great for gaming or any other excels needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Cali" is a great sales guy at BB/Cherry Hill. He explained the benefits of this laptop, offered a great price, did not push me into buying it and I got a brand new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pricing for this gaming laptop is highly competitive, offering exceptional value for its performance and features.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, super fast, purchase process was easy and shipment was quick

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent Gaming PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this PC for a couple of months and love the speed and clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is a Great computer. It is fast and easy to handle. So far no negative remarks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alien Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Also excellent service from Best Buy sales team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for school and gaming. While doing schoolwork and just browsing the internet the fans make barely any noise. Screen is really nice. The laptop itself doesnt weigh much so its definitely portable unlike some reviews saying its "heavy". Unless you have little chicken arms you should be ok. Dell sells a 18" backpack on their site thats awesome for this. Overall very happy with my purchase would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i was looking for. My last 2 laptops where MSI and still worked great, but i wanted an upgrade on graphics and CPU to run new titles on ultra settings and this delivered. Very satisfied with this purchase. I can easily run Baldurs Gate 3 and TW Warhammer 3 on top settings with no lag or stuttering

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! Runs grate, image quality is amazing, and my frame rate is great. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a casual gamer and this laptop delivers. Its massive screen, beautiful design and functionality provide for an enjoyable experience. If physical space is an issue, this is a good alternative to a desktop at its current sale price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alienware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, a bit expensive but great for gaming and other demeaning tasks. The screen is a little dark, but nothing terrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Computer I've Ever Owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 32 GB / 18" screen is beyond compare. For my personal business and entertainment, I highly recommend the Alienware PC. The Best Buy sales staff and support team made this an easy transition to my new set-up. What are you waiting for?!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pro Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device features. Works like a pro. Good for my designing and editing needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New gaming laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has met my expectation as well as the requirements! Great machine for Gaming and a lovely 18" screen. I also got a large lap desk to go with it as the machine does get hot when running for extended times. My cats love to sit next to it so the warm air blows on them. :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got this laptop today,when i finish set,keep blue screen,i can’t even shut down the laptop, can’t believe they give me a broken one,now i have to sent back to ups thank you bestbuy waste a lot time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    fast laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. Clear display. Easy to use. Runs everything I throw at it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good deal!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is real good laptop that who is looking for design and 3d renderings

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Buy this one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop. Very good graphics! Very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    My computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely excellent and fits all of my needs as an architectural drafter

    I would recommend this to a friend