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Customer Ratings & Reviews

Your price for this item is $95.99
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Customer reviews

Rating 4.8 out of 5 stars with 231 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the high-quality build, vibrant RGB backlighting, and satisfying key feel of the Pro AW768 keyboard. Many appreciate the ease of use and fast response time, while some find the keyboard's size to be a bit large. Positive feedback consistently highlights the customizable lighting options and the overall pleasant typing experience. A few users noted compatibility issues with older operating systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 231 reviews
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome keyboard, love all the tricks I can do with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Keyboard

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed by this board. I love the browns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy, keys are comfortable, great value for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my son , no complains at all !!!!!!@

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my purchase and will be back to shop again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's so pretty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so pretty! I'm not a gamer. I bought it for the aesthetics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place to buy things 5 star boyzzzzzzzzzzzssz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are great. Makes the gaming experience fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hirh quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ask me Alienware is the best all the way around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this keyboard, super responsive for game play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Product.. nice and durable. Glad I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great heavy duty keyboard for the experienced gamer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alienware Ecosystem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly integrated with the Alienware ecosystem for Dell, still feels limited compared to Razer products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Key strokes feel soft and smooth. I use this keyboard primarily for work. Almost as good as Corsair K70 keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb backlighting

    Rated 2 out of 5 stars

    I wanted to love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks stylish and felt solid. The RGB lighting was sold. One week later, the space bar broke and kept popping off. I returned it and wasn’t going to hope the replacement will work better and skipped a replacement. At this price point there are expectations.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Not great, but its not the hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alienware / Dell, really need to step up the game with compatibility. My aurora R7 has issues with this keyboard, and it is due to conflict in different controls made by dell. I should have gone with a generic, but I wanted Alienware across the board.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      We never want any customer to have a keyboard issue and we're sorry to learn about your situation. The team understands you rather be playing videos and not spending time troubleshooting. We recommend you try theses steps:

      1. Press the "F4" key to Enable "Safe Mode".
      (The computer will then start in "Safe Mode" with a minimal set of drivers and services.)
      2. Press the "F5" key to Enable "Safe Mode" with Networking.
      ( Once "Safe Mode" with Networking starts, Windows is in Safe Mode, with additional network and services for accessing the Internet and other computers on your network.)
      3. Press the "F6" key to Enable "Safe Mode" with Command Prompt.
      (In "Safe Mode" with "Command Prompt" starts Windows in Safe Mode, with a Command Prompt window instead of the Windows interface. This option is mostly only used by IT professionals.)
      4. Now sign in to the computer with your account name and password. (If you have one set.) When you are finished troubleshooting, you can exit "Safe Mode" restarting your computer.

      At your convenience, please reach out to the Alienware tech support at 1 (877) 330-9732 and we thank you for voicing your experience.

      Best,
      Chris Dell

  • Rated 4 out of 5 stars

    Good but not Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good but they should of focused more on other areas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matched the computer i just bought and it's doing its job

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great Keyboard!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of Alienware products for a number of years, I have had a couple of their machines in that time and have been very happy. However I have never liked their peripherals, from the Roccat series to their own TactX I have never felt there was much quality behind them. So let me tell you how surprised I was to find that Alienware/Dell had gone out and created a line of professional level gaming accessories. I had just purchased an Alienware Aurora R6 [1080 Version] and a 15.6 Alienware R4 Laptop [1070 Version] and decided that I would take a flyer on the higher end keyboard and mouse [that review will come later] Simply put its a beautitfully built piece of kit, well thought out, I guess I could say I wish there was per key lighting, but that is so not even remotely a major issue. It types and plays well, has a lovely weight on my desk and just fits in seemlessly with my other equipment, pick it up, you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb backlighting

    Rated 5 out of 5 stars

    Awesome keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this keyboard..very responsive to your keystrokes. The lighting is great, especially for gaming. Being able to see your selections quickly is awesome. Would highly recommend.

    I would recommend this to a friend