Customer Ratings & Reviews
- Model:
- AWX17R1-7996WHT-PUS
- SKU:
- 6464985
Rating by feature
- Battery Life
Rating 3.8 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the x17 R1's performance, especially at 1080p, its effective cooling system, and the impressive speed of its SSD. Many appreciate the laptop's design and the large, high refresh rate screen, although some find the battery life could be improved. The keyboard is also generally well-received.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alien ware are known to make good gaming cpus and laptops
I would recommend this to a friendmy wish came true to own a alienware laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alienware i always wanted one-- thanks to my wife for getting it for me ,,, best laptop ever
I would recommend this to a friendALIEN WARE ALWAYS GREAT
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once again I have gotten an Alienware computer to replace my old Alienware. Very pleased again to use and play.
I would recommend this to a friendAwesome gaming laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming laptop!! Awesome graphics! Fast screen refresh rate. Battery does not last too long but we keep it plugged in.
I would recommend this to a friendAmazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes it a bit expensive but si worth it, every bit Especially since all the GPU prices are so high. Best part of this is portable
I would recommend this to a friend3K Dollar Laptop Only Lasts a Year!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted just 12-months before it died. Side venting of heat on front right burns hand, is like blast furnace. Screen was stuttering periodically even under low-load. Will never buy Alienware/Dell again.
No, I would not recommend this to a friendNice computer.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. Works great and the battery life is an improvement over My last laptop.
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well built and with the upgraded graphics card is smoothly plays WOW and Diablo 3 on high settings
I would recommend this to a friendGreat Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an awesome laptop. It does everything I need. Could not be happier with purchase.
I would recommend this to a friendAutomatic repair on site after receiving it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I received the laptop, I immediately have flickering on the screen, called Dell service and they replaced the screen on site next following week. I’m a little concerned if this laptop will last a while or not. May have been damaged during shipment?
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for taking the time to share your feedback and review. We apologize for the flickering issue you have experienced with your new Alienware. We are glad to hear that you reported the issue to Dell and we were able to assist you right away with a new screen. We would like to reassure you that this will ensure the quality Dell always intends to deliver.
If you come across any questions, issues, or concerns, please contact our support team here: https://bit.ly/DellSupportTeam.
Best,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Quite, quite excellent.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really is better than we expected. A solid gaming experience, exactly what you would expect.
I would recommend this to a friendRuns MSFS2020 well
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine runs Msfs 2020 like a champ. Very happy with my purchase
I would recommend this to a friendGreat Item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best purchase ever. I love this laptop with all the latest features.
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It arrived two days later than promised but other than that it is what I wanted,
I would recommend this to a friendBest gaming laptop I’ve owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding gaming laptop. Loaded with lots of customizable features.
I would recommend this to a friendNew I7 Alienware Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Alienware laptop. This laptop is thin. The display is great. It is heavy though
I would recommend this to a friendAlien
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast. Great
I would recommend this to a friendGreat Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely good experience. Product was delivered on time and works perfectly.
I would recommend this to a friendThe gaming guy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is excellent very well worth the cost
I would recommend this to a friend# 1 “Alienware”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most amazing laptop ever!! I love everything about my gaming laptop.
I would recommend this to a friend