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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 858 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers highly value the overall performance and installation speed of the Electric Laundry Center Install. Many appreciate the space-saving size and find the capacity suitable for heavy loads. However, some customers have reported concerns about the noise level and occasional damage upon arrival. A few customers also mentioned issues with leveling and washer performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 858 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great technical assistance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install contract teM was very professional, thurpugh amd friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Perfect Gentlemen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time. Perfect gentlemen, Two guys worked together. Job was job was fast and they wiped down and cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free installation. I have a 70 year old house…very quirky. They trouble shot all issues quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry Center Happiness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was great and were even able to fit the unit into a tight squeeze. Props to the delivery team!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great appliance for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer were delivered, installed and is in great working order! No complaints on this washer/dryer unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and dryer.. looks great works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were excellent in installing the washer and dryer… very kind and knew what they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    White Glove Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome installation. They guys were in and out in less than 30 minutes. Very careful installation, tested the installation and cleaned up perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    hard working guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys are really hard working people because they brought it up to the second floor and the first one was a defect so they brought up another one, connected it and alls well that ends well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who delivered and set up my lg washtower did an amazing, quick, and damage free delivery and installation. thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job. They was fast and very careful on what they was doing. I would recommend installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who arrived was amazing. He was very professional. The installation was perfect. Haven’t had a single issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent Product Poor Installation Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent; however, the Geek Squad (Best Buy) installation services was very poor. Delivered in June of 2020 and not installed due to renovation; however, since 10/3/20, I had to reschedule 5 different times throughout the month of October 2020 (taking vacation days off work with no shows) to try to have a 4 person team install my new stackable washer and dryer on the 3rd floor of our condo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! No complaints, this was a smooth transaction!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy in Central Illinois

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were polite & professional when putting in washer & dryer. Quick & no mess.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    GE washer/dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clothes come out clean but the washing process is very noisy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost you MUST purchase the Total Tech service. It comes with free delivery and instillation and added protection. Having said that..delivery and installation of my washer and dryer was TOP NOTCH. Prompt Professional service is what I always experience with my purchase from Best Buy . The gentlemen installed my washer and dryer and test it to be certain everything is in working order. I will always purchase my appliances from Best Buy . It just makes the most sense!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation and Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery/Installation crew on time unit had to go upstairs and in tight space. No problem for crew Great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job very professional and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Appliance Delivery Team in the 808

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Communication from the delivery lead. On schedule and efficient. All of the team were great. They knew what they were doing and it showed. Safe, proper install and were careful of the interior of condo. Well done. Mahalo Nui Loa :) Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my new washer and dryer. No issued and were very respectful of my house.

    I would recommend this to a friend