Customer Ratings & Reviews

Delivery techs were extremely helpful and completed their work very efficiently.

Great service! They took time to get everything right, perfect and clean.

First ordered took a month wait and came damaged. Had to wait another month to receive the second one, then power cord was not long enough. Had to wait weeks to schedule for installation.

The installation team was professional, worked fast, and were in and out quickly.

They came in and got right to work. They were courteous and had their masks on. The guys stayed a little longer to make sure the drain hole between my washer pan lined up with my overflow hole in my floor. The only complaint I have is the truck they were using was an accident waiting to happen. BEST BUY these sub contractors you use represent your company so it disturbs me to see those representatives using these dangerous as well as dirty trucks.

The installation guys did a great job taking out and putting in the new one.

First group who came to haul away and install said they couldn’t do it. Made me order longer connections and hoses and reschedule. Was very stressful as they said water supply might have to be shut off which would entail building involvement. The second group hauled away and installed with no problem.

The guys that installed the washer and dryer were excellent.

They were fast connecting the washer and dryer, even my dogs like him

The Geek Squad devlivered our Washer/Dryer unit today. They were time and very professional. They took the time to show us details and explain the product and cleaned up after they were done. Also really appreciated how the kept in contact with us from beginning to end. Thank you Geek Squak!!

Made sure it worked before leaving, were nice and professional.

The first go around wasn’t great. The team that installed my washer and dryer did not properly install and the dryer vent immediately popped off because it wasn’t properly attached and the output hose was just placed in the laundry tub so that it immediately moved and poured water all over my laundry room floor. After a couple of weeks, Best Buy sent another technician to reinstall the washer and dryer properly and it works well now. It was a bit inconvenient to have to have it reinstalled.

The two gentlemen were so quick and professional with the installation! They took away my appliance with ease (and gave me a moment to clean up under my appliance for the first time!) and placed the new appliance quickly and gently. They told me what to expect and how to run my first cycles. Very please with the professionalism!

Good service, the washer has stayed working and in perfect conditions.

Excellent installation team! Work with care & very professional!

Great product and I love this item. Would recommend

The personnel who installed the laundry center was very knowledgeable and also very friendly.

due to issues in the rental unit this unit was for the unit could not be installed until the issues were corrected - geek squad was very professional and helpful

A great product we have not had any problems with it!

Very professional. They call before arriving and got everything done quickly