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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 857 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

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74%would recommend to a friend

Customers are saying

Customers highly value the overall performance and installation speed of the Electric Laundry Center Install. Many appreciate the space-saving size and find the capacity suitable for heavy loads. However, some customers have reported concerns about the noise level and occasional damage upon arrival. A few customers also mentioned issues with leveling and washer performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 857 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done, I have no complaints regarding their work which took no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jean

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful. Very smart answered all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed perfectly with care and courtesy. Easy online purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. They got the job done that I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice stackable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All installers were wonderful. Very polite and so very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my granny a new washer and dryer for her birthday and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Best Buy doing a great job like always..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    4th attempt scheduled - terrible service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just made my fourth appt because nobody showed up today to get my unit installed….. last time I ever order anything from Best Buy or use geek squad. Customer service sucks and hold time is always 30+ minutes. I’m beyond irritated I’ve had to take 3 days off and haven’t been able to do laundry in over 2 weeks. Please do yourself a favor and buy it somewhere else. It’s not worth the hassle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician had good knowledge about networking and configuration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys delivering were polite and professional and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were quick and efficient with Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and competent product installation. Very professional work. Much impressed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to reschedule for installation the first time they didn't installed it right the second one they did Allright.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Dryer Installation Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for an installation. Nothing much else to report

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always,Geek Squad does it again with a flawless install.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    COMPLAINT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it took 3 different appointments and last installer told us that we needed to call electrician to get voltage increased. The electrician we hired told us we had enough power in the plug. He plugged it in and it worked. We had to pay him for his services. Iam the one who suggested we buy from best but never again. We asked for a refund on the rangetop we ordered that was going to be delivered later.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick and helpful. They went over everything with me before they left

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    In-store service reps '1' rating too

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer/dryer combo GE was disabled when the delivery service installed into closet. I returned the first one, replaced it with a second identical one, which also was faulty due to installers repeatly touching the area that clearly states in RED Letters, 'Do Not handle this area when installing. A GE tech was called to reprogram it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were not very clean,broke back door,left water all over the floor and got bathroom rug soaked.Had to call them back to clean up water and to check for leaks.cleaned up after told also did not fix door(said that was the 2nd door they broke that day).What kind of installers do you employ?Dont seem to have respect for customers property.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They did the best job and in record time. Very pleased.

    I would recommend this to a friend