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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 857 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

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74%would recommend to a friend

Customers are saying

Customers highly value the overall performance and installation speed of the Electric Laundry Center Install. Many appreciate the space-saving size and find the capacity suitable for heavy loads. However, some customers have reported concerns about the noise level and occasional damage upon arrival. A few customers also mentioned issues with leveling and washer performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 857 reviews
  • Rated 1 out of 5 stars

    Didn’t Work

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have my washer/dryer delivered three different times to finally have one that kind of works. Still the buzzer doesn’t go off at the end of the cycle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation of water lines

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water lines were installed incorrectly. When I use hot water, it ran cold water. When I use cold water, it ran hot water.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Watch them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a horrible install. The installers needed to be watched to make sure they didn’t cut any corners or substitute anything we paid for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Unsatisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unsatisfied with the service. They ended up leaving without the appliance being fully installed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing installed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing was installed had to have someone come in and fix it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend install service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged upon arrival twice. Dispatch center was rude. Would not be surprised if appliance was damaged intentionally to avoid install.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charged for install none performed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No installation was performed despite being charged,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrific doesn’t even begin to describe my experience. Unprofessional,lazy,unethical

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation Was Rushed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guess is that the installers have little time so they are rushed. Floor was scratched. The problem is that you do not have much choice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has not installed my washer / dryer unit yet. I'm still waiting and it's been a month since I ordered this to be done.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    First Bad Experience Here

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was not completed at all. Terrible overall experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maintenance/delivery men don't finish the job!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dropped it in the room w/o plugging it n&left

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    servicing issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . Unit still does not work properly. Have had to get service on unit twice already and I am still having issues with unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't hook up dryer.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't hook up dryer unit because of lint. Very glad I paid for this service and still haven't been able to use my product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Install bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st delivery did not install. Had to call again for the installation. Inconvenient and wasted time to make appointments.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ms

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received 3 different machines, none of them worked properly. All were sent back and I bought a different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to pay someone to connect my combo set. No h

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sloppy delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reversed hoses, damaged doorframe and wooden floors. Have yet to repair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Idiots never use again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed dryer with 8’ hose and kinked it behind dryer When it may have needed 2’.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only opinion is that I’m tired of being annoyed by emails to review this item and every item I buy.

    No, I would not recommend this to a friend