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Customer reviews

Rating 4.5 out of 5 stars with 420 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the Jacket H20 4 Portable Bluetooth Speaker's sound quality, ease of use, and battery life. Many also appreciate its compact size and impressive volume. While some experienced issues with Bluetooth connectivity, the positive feedback on the audio performance and portability outweighs these concerns. The speaker's water resistance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 420 reviews
  • Rated 5 out of 5 stars

    Great for size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved ours so much that we bought one as a gift for our son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using it as my hands free in my work truck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, useable as hands free for my work truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for beach and pool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth speaker for the beach and pool side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable bluetooth speaker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is great for packing or taking on the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Well worth the investment. Buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves it!!! Great for outside cookouts!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Plays well with Bluetooth connection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them but when you turn it on it plays a loud greeting that I wish it didn't do or at least not so loudly. The volume adjustment doesn't seem to affect that function.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was louder not enough power 20watts?tried it in my convertible with the top down and it just wasn’t enough.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I'd research more when buying a product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its over heats when paired with phone outside. It skips song after song.

    No, I would not recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Hi there, thank you for reaching out. We're very sorry to hear about this and would be happy to help out. Please contact us at [email protected] or at 1-855-292-4087 AltecLansing

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Good sound, but terrible build quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound for a small speaker, but within 3 months of purchase, something snapped off on the USB charging port, and I can no longer re-charge. The solid sound means nothing since I can no longer charge this. Looks like Altec cut corners on the little things. Too bad.

    No, I would not recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Hi there - We're sorry you're experiencing this with our IMW449 Jacket H20 4. Please contact us by phone at 1-855-292-4087, by our social media channels (Facebook: @alteclansing, Instagram: @alteclansingoffical), or by e-mail at alsupport@sakar.com. We'd be happy to assist you! AltecLansing

  • Rated 3 out of 5 stars

    Not so good.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke on second day, I had to returned due poor quality. I don’t recommend it to anyone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for its price, only downside is the metal piece on the side of it has broken off without any agitation to it

    I would recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Hi there, we're very sorry to hear about this and would be happy to help! Please send us a message through our social media pages! AltecLansing

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Avg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is clear, but not strong or high performing at high volume.

    No, I would not recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Hi there, thank you for reaching out. We would be happy to help - please send us at [email protected] or at 1-855-292-4087 AltecLansing

  • Rated 3 out of 5 stars

    Great I'm

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and I will definitely recommend to other people

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get the 10% bday month discount was offered to me

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bluetooth speaker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The on button stopped working after a month. I managed to get it to come on by removing the cover and pressing very hard. After it has been charged it starts to play and before a song is over it stops and will not stay on.

    No, I would not recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Hi there - We're sorry you're experiencing this with our IMW449 Jacket H20 4. Please contact us by phone at 1-855-292-4087, by our social media channels (Facebook: @alteclansing, Instagram: @alteclansingoffical), or by e-mail at alsupport@sakar.com. We'd be happy to assist you! AltecLansing

  • Rated 1 out of 5 stars

    defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mine came defective out of the box, ringing sound inside left speaker looks like something was loose on inside, and did not sound right even at 50% volume, not worth to spend $50 on that speaker, I went and got the ultimate ears boom 2 spending $20 more, and sounds great and have more features.

    No, I would not recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Hi there - we greatly apologize that our product didnt meet your expectations. We'd love to correct this and make it right! Please contact us at 1-855-292-4087! AltecLansing

  • Cons mentioned:
    Bluetooth connectivity

    Rated 1 out of 5 stars

    Won't connect to my devices after 7 months.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless, not worth the money, won't connect to my devices anymore after 7 months of use.

    No, I would not recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Hi there Ben - We're so sorry this happened and would love to correct this. Please contact us by phone at 1-855-292-4087, by e-mail at [email protected] or by social media (Facebook: @alteclansing, Instagram: @alteclansingofficial). AltecLansing

  • Rated 1 out of 5 stars

    DO NOT RECOMMEND

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker worked fine for two weeks. Then, the charge would not last more than 10 minutes. Now the bluetooth doesn't work. If I still had the box and instructions, I would take it back for a refund. Do not buy this. Spend a few more bucks and buy a different brand. Very disappointed and will probably just throw it in the trash.

    No, I would not recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Hi there, thank you for reaching out. We're very sorry to hear about this and would be happy to help out. Please contact us at [email protected] or at 1-855-292-4087 AltecLansing

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd one in less than a year don't waste your money

    No, I would not recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Hi there - thank you for your feedback. We're so sorry our Jacket H20 4 didn't hold up to your standards. We'd love to fix this - please contact us by phone 1-855-292-4087, e-mail at alsupport@sakar.com or by our social media channels at (Facebook: @alteclansing or Instagram: @alteclansingofficial). AltecLansing