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Customer Ratings & Reviews

Your price for this item is $135.99
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The comparable value price is $159.99

Customer reviews

Rating 4.2 out of 5 stars with 506 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the ease of use and picture quality of the 15.6" Touchscreen LCD Wi-Fi Digital Photo Frame, with many praising its intuitive operation and excellent image display. The Wi-Fi functionality and touchscreen interface also receive positive feedback for convenient photo sharing and navigation. However, some customers express concerns about the price point, app functionality, and occasional setup challenges. A few users also reported issues with reliability and SD card compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 506 reviews
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well but a bit difficult to get the Wi-Fi communications working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of bad Aluratek customer support/service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen started flickering just just after Best Buy return policy ended. Decided to return to Aluratek rather than use the extended warranty plan with Best Buy, as within manufacturers warranty. Took days for Aluratek to process the return request for return label, then once they received the old frame took them weeks and chasing for them to ship the frame back to me. When they shipped back to me via fedex they just paid for basic ground shipping, without signature requirement, so FedEx just "dropped the package off by my garage". I did not however receive the package. Aluratek refuse to send a replacement and FedEx investigated and indicated that the package was delivered and as no signature required they have no liability. Might as well have flushed $200 down the toilet.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Sent it to grand parents so could add pictures for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect frame for small photo business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this frame so I can "show off" my photos at home. Great size for any wall. Had a small issue at first. But after contacting Alurtek, they said an update online will fix it. Has been working great for the past 2 months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to use efficiently if you don't have immediate access to WiFi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    could be better for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LCD screen was not as responsive as expected. Especially for that price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly are good !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly are good but the battery go so fast! well, battery charge is fast too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Share special moments with ease!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great way to share photos with my elderly mom when she can’t be with us! It is an excellent gift for anyone to share special moments with them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but doesn't seem to be a battery to be able to run it without a cord.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Terrible - save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my parents who live in the US (I live overseas). I set the frame up as instructed, connected to WiFi and downloaded the correct app. Neither the app nor the email function work at all for loading pictures. The app requires a device ID - device ID is alphanumeric but app will only accept numeric codes?!? Email function does not work at all. I have reached out to Aluratek 4 times with no response at all. I have reached out to BestBuy with no response at all. Couldn’t be more disappointed in this purchase and the lack of service I have received. This product is a total waste of nearly $200. If anyone from either company actually reads this - please reach out to discuss.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Digital photo frame works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this digital photo frame. Plenty of memory between the internal memory as well as the USB and memory chip ports. Screen is large for viewing from across the room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Picture frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen- still learning as I go along.. Like it overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to download pics just wish I could load longer videos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Photo Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The photo frame hasn't had any updates in 2 years!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Consolidate your memories

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product to help display memories. Love putting everything into one frame instead of having loads of individual pictures all over the walls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Digital frame

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to your home. Must have for every house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use, picture clarity could be better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, pictures on display need quality improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our digital photo frame. It's so nice to be able to send new photos to it over our wireless network.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice big screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this photo frame, WiFi transfer pictures very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Frame, but Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this frame is a good purchase, but I ended up returning it in order to purchase a frame that uses the same App as my other frame.

    I would recommend this to a friend