Customer Ratings & Reviews

Worked well but a bit difficult to get the Wi-Fi communications working.

Screen started flickering just just after Best Buy return policy ended. Decided to return to Aluratek rather than use the extended warranty plan with Best Buy, as within manufacturers warranty. Took days for Aluratek to process the return request for return label, then once they received the old frame took them weeks and chasing for them to ship the frame back to me. When they shipped back to me via fedex they just paid for basic ground shipping, without signature requirement, so FedEx just "dropped the package off by my garage". I did not however receive the package. Aluratek refuse to send a replacement and FedEx investigated and indicated that the package was delivered and as no signature required they have no liability. Might as well have flushed $200 down the toilet.

Love it! Sent it to grand parents so could add pictures for them

Got this frame so I can "show off" my photos at home. Great size for any wall. Had a small issue at first. But after contacting Alurtek, they said an update online will fix it. Has been working great for the past 2 months.

Difficult to use efficiently if you don't have immediate access to WiFi.

The LCD screen was not as responsive as expected. Especially for that price.

Mostly are good but the battery go so fast! well, battery charge is fast too!

This was a great way to share photos with my elderly mom when she can’t be with us! It is an excellent gift for anyone to share special moments with them!

Works great, but doesn't seem to be a battery to be able to run it without a cord.

I bought this as a Christmas gift for my parents who live in the US (I live overseas). I set the frame up as instructed, connected to WiFi and downloaded the correct app. Neither the app nor the email function work at all for loading pictures. The app requires a device ID - device ID is alphanumeric but app will only accept numeric codes?!? Email function does not work at all. I have reached out to Aluratek 4 times with no response at all. I have reached out to BestBuy with no response at all. Couldn’t be more disappointed in this purchase and the lack of service I have received. This product is a total waste of nearly $200. If anyone from either company actually reads this - please reach out to discuss.

I would highly recommend this digital photo frame. Plenty of memory between the internal memory as well as the USB and memory chip ports. Screen is large for viewing from across the room.

Love the screen- still learning as I go along.. Like it overall

Love being able to download pics just wish I could load longer videos

The photo frame hasn't had any updates in 2 years!

Awesome product to help display memories. Love putting everything into one frame instead of having loads of individual pictures all over the walls

Great addition to your home. Must have for every house.

Easy to use, pictures on display need quality improvement.

We absolutely love our digital photo frame. It's so nice to be able to send new photos to it over our wireless network.

Really love this photo frame, WiFi transfer pictures very easy

I know this frame is a good purchase, but I ended up returning it in order to purchase a frame that uses the same App as my other frame.