Customer Ratings & Reviews

Bought this for my parents for Christmas. I can send them pictures of their grandchildren now that they can see all day. They absolutely love it!

Frame given as a gift. Performs as expected per report.

The Aluratek - 15.6" touchscreen digital photo frame is a nice big size as my parents are older so it was really easy for them to see.

It’s an awesome little gadget that looks great in our living room! I love being able to upload photos through WiFi, it makes it quick and easy!

Purchased this for my mom who is older and she absolutely loves it! It is great that we can upload photos to it from anywhere.

We just tried to return the photo frame back to ALURATEK for replacement because we were advised to by the Aluratek Techs to not return it to Best Buy, While trying to ship it back, we were going to be charged for the product return, even with a return authorization number from Aluratek! The frame was a Christmas gift and here 2.5 weeks later it is unusable and now, we are also supposed to pay for the return shipment, due to a DEFECTIVE frame per the Aluratek Techs. Aluratek technical customer services were helpful to me while I spent (way too much) time trying to troubleshoot and find the root cause for this defective product. I guess my high quality expectations when I purchased this photo frame versus the ongoing reality are quite different! I guess we will be returning it back to Best Buy, where we purchased it online from and they can deal with having to return it back to Aluratek for reimbursement! I guess our QUALITY experience for this product is POOR and its EASE OF USE is also POOR because we were never able to actually use it!

Seems to be working ok, but have heard there are others out there that are much easier to program and send photos to without having to download apps in order for it to work.

Bought this for my In Laws for Christmas. Love that everyone can add pictures without physically being there.

Good product . It has access to USB and memory card. It has and internal memory too. I wish it had two back stands.

I just mailed it to my Mother and I believe she will love it especially when she can get new pictures of her grandchildren.

Bought this for my elderly parents so all of the grands and great-grands can send them recent pictures. They love it.

Purchased for my elderly parents so that they can see pictures and play videos all the time from everyone in the family. they love it.

Great product. This is the third one that we have purchased. The first was for our home and the second and third were gifts.

The app is not user friendly and unless you crop every picture to make it look right in the frame. Way too much work to enjoy the frame.

Excellent buy for my College student grandson. It was something he wanted and absolutely loved it!

Its such a good way of displaying and reminding us of times with our son who passed away.

Great color . You tube is great. Many movies to choose from if you have Amazon Prime. Sound needs to be turned way up to hear 12 to 15.

Do not waste your money on this product. It just doesn’t work. As nice as the frame is it works with an app that just doesn’t work properly which is why it has received such dismal reviews. Why create a good product with such a terrible app that doesn’t download images, constantly crashes among many other problems. It’s a shame because the actual product is good but sharing photos an absolute nightmare. Shop elsewhere. I am about to return this product for the second time.

My family and I love these! We can send pictures to each others frames from the app on our phones!

It had black spots on the screen when it was delivered. Return and replacement process was simple. May have been damaged in transit.