Customer Ratings & Reviews

I ignored the negative reviews and bought this anyway. It worked for about 90 days before it stopped working entirely, just a blank screen. The option to return it was not available after 15 days on bestbuy.com... So I contacted Aluratek. They confirmed the screen had failed and told me to return it to Best Buy... now I have $150 piece of broken tech still hanging on my wall.

You can’t see the pictures from a slight side angle. They only look good viewing streight on.

If you look at it straight on it looks ok. If you look at it from an angle the picture is washed out. Not worth the price. It was easy to set up. That was the only good thing.

Does its job. Only problem is the screen is low resolution. Especially for an item in 2024.

I bought this for my wife for Christmas and it appears to be a little too big so I stopped by my local Best Buy to compare it to other smaller digital frames. I was told they do not display any in the store. I asked if I could open it up to see if it was too big and if so could I still return it opened. I was told that since it was past January 13th I couldn’t return it or exchange it for store credit. I purchased it right before Christmas and I assumed I had at least 30 days to return it. I can’t tell you how infuriating this is to me. I have shopped at Best Buy for as long as I can remember but after my visit today I can honestly say I will never set foot in a Best Buy again. I will also be spreading the word to all my friends and family.

Was very disappointed with the photo quality Simple to setup but displayed was poor

This digital photo display has an easy to use USB port

I wouldn’t give this any stars if I could. The picture quality is hideous and outdated. I purchased the 10” distressed wood frame one for my mom and the quality on that one was 100x better. Don’t waste your money.

I have replace this screen 3 times now. If I could find another 15 screen I definitely would. The Aluratek customer service is terrible!

I thought this tablet was a wonderful buy, and i was ✅️

Great album for all occasions Birthdays Christmas Easter

This is one of the worst products, though looks good in its box. There is no power switch. I've spent four hours trying to load photos Best Buy's Geek Squad refuses help. I've spent quite a bit of time with Aluratek support and conclude there is no support. I see some favorable reviews...which I can't believe.

Great gift for my mom for mother's day, she loved it .

Very hard to set up will not take on other phone or pictures

Purchased for meself as christmas ptesent. Cant wait to set up

It’s great I just wished that it was lighter weight

The photo frame is working just like I hoped it would.

Its good, but its an electric picture frame. Not worth the total

Awesome sauce great product would highly recommend

We bought this for Christmas for my mother in law who is 96 years old in an assisted living facility. We connected it to the facility wifi but sent photos would not show up. After 2 months of technical efforts we learned the block was on the facility wifi which recognizes the Aluratec web traffic servers are in the foreign country of Georgia formerly USSR. The faciilty wifi protections recognized these foreign websites as a security threat. After all that time it is too late to return this Aluratec spy device to Best Buy.