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Customer reviews

Rating 4.1 out of 5 stars with 511 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers highly value the Live Ultra 2K HD webcam's superb video quality and ease of use. Many appreciate the crisp, clear images and straightforward setup process. While some users experienced inconsistencies with the autofocus feature, the overall positive feedback highlights the webcam's strong performance in delivering high-resolution video.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-9 of 9 reviews
  • Pros mentioned:
    Picture quality, Setup
    Cons mentioned:
    Mounting

    Rated 4 out of 5 stars

    Customer service is prompt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webcam picture quality good. Mic is good. Attachment to computer screen works but is NOT secure. Definitely could have done better at the attachment. Install is easy but NO instructions so i had to call the company for help. Customer service was prompt and answered question

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Mounting

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually never give 5 stars for anything because that assumes perfection which is impossible. That said I went to buy a different webcam with an integrated microphone & it was as out of stock so I chose this one reluctantly. I did save about $10 though which was cool. This webcam has been pretty good. The only complaint I have about it is that it uses double sided tape to attach to your monitor or whatever you decide you’d like to mount it to. So if you want or need to move it make sure you have a good supply of double sided tape on hand. Otherwise I have no complaints. I took all my state insurance license exam using it & have used it for no less than 3 video conferences for work. It does what it’s supposed to do. The video/audio quality seems to be good & stable. No issues. A great buy for the $$ & likely just as good as much more expensive models. Setting it up was no issue in the least. Quite an easy process.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Mounting

    Rated 4 out of 5 stars

    Decent product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product, better than many I've used. Simple, basic. Has decent camera and the lens is wide enough. Mic is typical-- not very directional so you get a lot of room noise, but quality is OK. Wish it had an input for an external mic. Flip-down lens cover is useful. Mounting is weak. Requires velcro so you can't adjust it once set. Tilting it just right is cumbersome. Above average. Shop around for best price-matching at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Mounting

    Rated 5 out of 5 stars

    Little camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little camera. Clear picture. Plug and play. Wish it would grab the monitor better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Mounting

    Rated 4 out of 5 stars

    Worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd give it a 5 but the mounting is poorly engineered. It sits atop my monitor - but never is really secure. Audio and video are good, good resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Mounting

    Rated 4 out of 5 stars

    Aluratek - 2k Ultra HD Webcam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is good. Audio is fair. Camera mount for top of monitor will not set camera at a good angle because of power cord location.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Mounting

    Rated 2 out of 5 stars

    Way too top heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality is decent but beware if you're using a tripod or mounting it to your laptop every little movement will knock it over.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Mounting

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but does not stay securely mounted to large screen

    I would recommend this to a friend
  • Cons mentioned:
    Mounting

    Rated 2 out of 5 stars

    Sad excuse for a webcam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is bad, sound is low (when in Zoom, adjusting levels manually or automatically doesn't do enough), doesn't sit on the monitor as securely as its Logi competitor. Very bad in low-light application. Only use in an emergency.

    No, I would not recommend this to a friend