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Customer reviews

Rating 4.1 out of 5 stars with 511 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers highly value the Live Ultra 2K HD webcam's superb video quality and ease of use. Many appreciate the crisp, clear images and straightforward setup process. While some users experienced inconsistencies with the autofocus feature, the overall positive feedback highlights the webcam's strong performance in delivering high-resolution video.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 29 reviews
  • Pros mentioned:
    Picture quality, Setup
    Cons mentioned:
    Mounting

    Rated 4 out of 5 stars

    Customer service is prompt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webcam picture quality good. Mic is good. Attachment to computer screen works but is NOT secure. Definitely could have done better at the attachment. Install is easy but NO instructions so i had to call the company for help. Customer service was prompt and answered question

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Setup

    Rated 5 out of 5 stars

    Alura-tek Ultra 2K HD Webcam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly simple. Plugged it into my Windows 10 computer and in seconds it was up and running. Beautiful, clear and crisp picture. Neat features and very easy to use. You do not have to be a geek to operate this webcam with professional results. Also, Best Buy was great. I ordered this online, drove over to the store, checked in from the parking lot, and in less than 3 minutes, they brought it out to my car and I was on my way back home! The way business should be done to keep you coming back!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Setup

    Rated 4 out of 5 stars

    trace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera easy to set up and easy to use looks verry good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Good thing i bought this webcam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest at first i am not looking on this brand to consider in purchasing a webcam. A friend told me that he is using this and he is satisfied. So i gave it a try. I went to bestbuy and search for this brand. With hesitation i still bought it and give it a try. This webcam is really easy to setup. Actually it is a plug and play gadget. Few days later. I need to attend a zoom meeting and also to try this one. Inwas surprised because most of the people i know in the meeting noticed that my video is sharp and crisp. I was so happy. I am greatful that i got this as my webcam. I highly recommend this to all my friend actually i already did. I am planning of getting another webcam from aluratek. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera! First, it is very easy to set up. As soon as I plugged in the USB, it was ready to go. Also, the camera is super clear, definitely better than the standard computer camera. It also comes with a shield to cover the camera when you want some privacy. Overall,this is a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Good Picture, Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set set up; "plug-and-play" was not an exaggeration. Good picture, great price. Have not used the mic/speakers; I work in a cube farm so I'm all headphones or earbuds all the time. Nice and small, easy to carry as needed. I wish it rotated sideways, but it just turns the picture sideways.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Webcam for chatting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use. The picture quality is very good and I'm tole that the sound is clear as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 2 out of 5 stars

    Decent video, very poor audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this webcam for a teacher that needed to teach from home. Setup was easy. Plugged it in and there it was. Picture was good. A little grainy but not enough to return the webcam. Then there was the audio. Had to hold the webcam right in front of my mouth for the audio to even register. Went through every setting in Windows 10 that I could find. Nothing helped. I then took it to another computer in the house with the same results. Took it to a third computer, same results. Online support from Aluratek is almost non existent. Web searches turned up no troubleshooting assistance. It just shows up as "Webcam" in the Device Manager. Wound up returning it and buying another brand that worked perfectly. Could the one I bought have been a dud? Sure. But I needed one right away.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Worth It!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up, plug & go. Works in windows 11. Picture is clear, mics work well. Like the security screen closure that you can use or prefer not to use. Well worth the money on the large discounted price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Webcam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup, I use this for zoom meetings. clear picture great little gadget. Only thing my pc monitor is kinda round so I had to use heavy duty velcro So far great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great Quality 4K Camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works well on my Windows 10 desktop PCS. Good 4K video quality and built-in mic sounds good on web conferences such as Zoom, Teams and WebEx.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and the picture quality is excellent. It fit nicely on top of my Monitor. We went from unboxing to being online in less than 5 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great value at a great Price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed it for. Easy to set up and use within my desktop environment. Best Buy’s sale on this device was perfection in timing and value. Salute!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Plug and Play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play with good video quality. Not much more to say, worked as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Easy web cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to setup and works great for me. I really just needed it for zoom meeting. Got a great price on that as well

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Excellent Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and easy plug and play setup make using this wecam for virtual meetings an absolute dream.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Awesome image.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of image quality, I adore it, excellent price and design, easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Aluratek Web Cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aluratek Web Cam: So far so good. Was easy to set up, good quality camera and microphone.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    web cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with easy setup .

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 2 out of 5 stars

    Trouble focusing and lighting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This webcam is passable, but not solid for the price. It's super easy to use on both Mac and PC, just plug and play. But it has trouble tracking focus for even basic movements. You will spend a lot of time with the camera "hunting" for focus. I've had several people comment on it during meetings. It also overexposes compared to my laptop cameras. That makes everything look kind of pale and washed out. Really nails the white balance though. Last thing is that I've had issues with the built in mics. Zoom and Webex seem to register them as the lowest volume even when on max sensitivity. In summary, it's a decent choice if in a pinch. But definitely leaves a lot wanting.

    No, I would not recommend this to a friend