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Customer Ratings & Reviews

Amana - 18.7 Cu. Ft. Bottom-Freezer Refrigerator - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 39 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 39 Reviews
  • Rating: 5 out of 5 stars

    Pleasantly Surprised and Delighted!

    Posted
    Guitarplayer
    • My Best Buy® MemberMember

    Before the Amana we had a 24 ft3 GE with French Doors, a much more expensive refrigerator. I feared this refrigerator, having ~18-19 ft3 would sacrifice space, but not so. It is just as the other reviews pointed out, it actually seems quite spacious, in fact it seems more spacious than the larger GE!! We bought this unit because of price and only saw it online. It actually looks nicer in our kitchen than I expected, it is not fancy but it really looks more elegant than expected in real life, it fits fine into the other units larger footprint so to speak, and to my eye looks even better than the older one (my point is, we have a high end looking kitchen and even though this refrigerator is not so expensive, it would look fine in any kitchen I think). In a previous house I had another far more expensive refrigerator with a lower freezer that was just a drawer. It was awkward. This Amana has a freezer door, not a drawer and inside are very convenient and useful shelves. I was frankly totally surprised by how nice this unit looks and how nicely laid out it is inside. We also really like that it does not have ice and water dispensers on the front, these things are just features waiting to break and cause problems, and add cost without much benefit! We did buy a warranty for 5 years, seems like a refrigerator should last at least ten and be warrantied automatically for at least 5, so that's my only negative comment, but I guess that's how the industry helps keep costs lower for those wanting to spend less and willing to risk possible repair costs. At any rate, this is a very nice refrigerator that perfectly suits the needs of our three person household, and we are very happy to have it as part of our daily lives!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great decision

    Posted
    nanapaula1949
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We really like this refrigerator. We have had about 8 weeks as of this writing. I needed a top refrigerator with a bottom freezer. I have a disabled right shoulder. This is designed so well. We can fit so much in it. I like the door shelves. Our old one they were open at bottom and things fell through. The freezer is a swing door and then a shelf with a pull out drawer. We actually like the door bottom freezer better than our last pull out drawer freezer. This one is so easy to get things out. It does not have an egg carton shelf or a meat/dairy drawer. Not a problem for us. We bought a plastic rectangle storage container for meats and cheeses. It works great. Plenty of room for egg carton. We chose not to put in ice maker. As it has not been that long since delivery, I do not know about the long term outcome. However, the price was perfect for us. In the picture I put oodles of things in; some are not normally in refrigerator. I wanted to show how much it hold.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst appliance purchase ever!!

    Posted
    misterflorist
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased this in June and it was delivered without Freon or dead on arrival. Hours of calls being transferred from one person to another without a resolution. Called Amana and that was a colossal joke! They sent a repair person out to "fix" a new refrigerator but he did not have the parts to do so. Returned the refrigerator and purchased an import from a local dealer. Today, just over two months later I got my money back but only by going to the credit card company. This refrigerator was a big mistake and Best Buy was even bigger mistake.

    No, I would not recommend this to a friend

    • Brand response

      AmanaTeam

      misterflorist, we apologize for the frustrations and inconvenience we have caused you. We will note your concerns. We wish you the best on your Refrigerator. AmanaBrand

  • Rating: 4 out of 5 stars

    Just right

    Posted
    Thedeb7
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this refrigerator because I wanted a freezer on the bottom. I was expecting the freezer to open like a drawer. In fact it opens as a door, and at first I wasn’t sure if I liked that. Now that it’s been a couple of months, I find it easy and no problem. This refrigerator is simple and clean in design and is very attractive. I bought it in black. I did not choose to get an icemaker and that works fine for me as a single person. It is quiet. It’s easy to keep clean. And I am very pleased with this purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love the bottom freezer

    Posted
    LuvToFindDeals
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Wish we would have purchased this years sooner. We love the frig on the top and the freezer on the bottom. Only complaint is that we had to turn up the cooling level for the frig to "5" instead of the recommended "4" but the frig temp still doesn't stay down to the 37 degrees as recommended. There is also a fan that comes on a lot. Sometimes runs for a short time and then turns off or will run for a short time and then the compressor runs. Not sure if it has something to do with the defrost or if it's just that way because the freezer is on the bottom.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Consider other alternatives

    Posted
    Amparito
    • My Best Buy® Elite MemberElite Member

    I purchased this Amana refrigerator in May of 2018. In early January of 2019, I started having issues with the refrigerator. I called customer service to schedule a warranty service call. After three service calls, the company chosen by Amana to repair the refrigerator has not fixed the issue. I question the quality of this refrigerator and the reliability of the service providers hired by Amana to handle service calls during the warranty period.

    No, I would not recommend this to a friend

    • Brand response

      AmanaTeam

      Amparito, thank you for your review. We would like to inquire about your review with you. If you have not had your issue resolved, please email us at Amana_Digital@Amana.com at your earliest convenience with your username (Amparito), a copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, Amana Social Care AmanaBrand

  • Rating: 5 out of 5 stars

    Happy satisfied purchase of Amana Refridgerator.

    Posted
    horselady41
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My new refrigerator is all that I wanted. It needed to be ordered and arrived ahead of schedule. The installation was completed on time and perfectly. There is plenty of room for everything I need. I do not need to bend or squat to get to the crisper for my vegetables. The bottom freezer has the roomy shelf and basket. I can get what I need from it easily.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Satisfied

    Posted
    Miltonx
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this from Bestbuy at a great price with free delivery. Had it a couple months and I am pleased. The bottom freezer and stainless steel was a most have for me. The freezer is spaciest and the refrigerator has plenty of room too. Quiet and stylish I recommend this product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Smaller model performs like the bigger guys

    Posted
    RTinGH
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Performs like the big boys, but quieter than my old unit. Although smaller that the last one, there is plenty of room for my needs. I don't use the freezer as often as the main compartment, and so I bend down to access the bottom freezer only when necessary, and that saves back strain.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not Great

    Posted
    DixieGirl
    • My Best Buy® Elite Plus MemberElite Plus Member

    This refrigerator works in a small spot. It has a decent amount of storage in the refrigerator portion, but the freezer storage is terrible and we don't even have an ice maker. The freezer is very hard to access items, especially if you have a bad back or knees.

    No, I would not recommend this to a friend

    • Brand response

      AmanaTeam

      DixieGirl, we thank you for your review. At Amana, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, Amana Social Care AmanaBrand

  • Rating: 5 out of 5 stars

    Great Bottom Freezer Refrigerator

    Posted
    equinox455
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My husband and I bought this without seeing a display and we love it. I definitely prefer the freezer on the bottom. The shelves are easily adjustable and it has plenty of room for tall bottles (soda, wine, etc.)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great value

    Posted
    NaNa55
    • My Best Buy® Elite MemberElite Member

    We are very limited on space and it's just my husband and I so this Is perfect for us. I love not having to get on my knees to reach something in the back, bottom shelf of the fridge!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It's a refrigerator....

    Posted
    TetsujinOni
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Good space layout, reasonably accessible bottom freezer, but the circulator fan has a notable 'growl' to it that began after only weeks in service.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice ‘fridge

    Posted
    RedCorvette
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Nice refrigerator but a little on the pricey side given the dimensions. I thought it would be a little bigger. Lighting inside is very bright.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    definite 5 stars

    Posted
    Bencat
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Just what I wanted. Checked other reviews and this was the one that filled the bill lnd was also very quiet, very important to me as it would be located next to the TV room,

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great fridge

    Posted
    Ray1028
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great fridge for the price. I bought this fridge along with a stove,dishwasher and above stove microwave. The stainless steel makes the kitchen fell new and modern.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Fridge

    Posted
    Royski
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Have had the fridge for a week now. Love the fridge on top. Best buy delivery men were great. Reversed door for me. Amana makes a great product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    GREAT

    Posted
    amana
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    AMANA IS A GREAT REFRIGERATOR HAS BEEN DOING JUST GREAT!! I INSTALLED ICE MAKER IN IT AND IT MAKE ICE EXCELLENT.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Fridge!

    Posted
    drawnconclusn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a nice refridgerator. It's on the smaller side. The stainless steel is very nice. Great quality. Love the freezer on the bottom.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful choice for the perfect refrigerator!

    Posted
    Happy
    • Verified PurchaserVerified Purchase

    This Refrigerator works perfectly, provides more interior space and well designed for all types of food products.

    I would recommend this to a friend