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Customer Ratings & Reviews

Your price for this item is $1,299.99

Customer reviews

Rating 4.1 out of 5 stars with 535 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are positive about the size, price, spaciousness, ice maker, and space-saving design of the 21.4 Cu. Ft. Side-by-Side Refrigerator. They appreciate that it fits well in small kitchens and provides ample storage. Customers are negative about the noise it makes, temperature control issues, cheap build, frequent breakdowns, and fingerprint-prone exterior.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 535 reviews
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Purchased the refrigerator on July 11, 2022; the ice maker has already broken. I cannot get Amana to return phone calls. We called an independent repair person who told us the entire ice maker was out and that there was an eight-month backup on the part. I find this to be inexcusable that a brand new product is already not usable.

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey Disappointed! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare. AmanaBrand

  • Cons mentioned:
    Freezer capacity

    Rated 1 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker does not work. Scheduled a repair person to see if the warranty covers it. The appointment Is scheduled for 8/4/21… the refrigerator part quit working several days ago and the freezer is equivalent to a ice chest that the ice has melted. Had to remove all the meat that had thawed out and smoke it to prevent loss of everything in the freezer. The refrigerator/freezer was purchased about 40 days ago.

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey Insignia, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. If you are still needing assistance, to easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Service" from the options listed in the top right hand of the website. https://bit.ly/3fhFs3Q AmanaBrand

  • Rated 3 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door swing all the way when you open it. Water line did not install by the technician. It’s hard to clean the stainless steel exterior. And hard to get the owner’s manual for this.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Refrigerator temperature too warm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very displeased. Had this refrigerator for about 10 days. The refrigerator side will not maintain anywhere close to 37 degrees. Seems to be running constantly and not maintaining my desired temperature. The controls have no effect on the temperature. Running it on the coldest setting for the freezer and all snowflakes lit for the refrigerator. I will be contacting both Best Buy and Amana. This is unacceptable.

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey BFMDPM, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Service" from the options listed in the top right hand of the website. https://bit.ly/3fhFs3Q AmanaBrand

  • Rated 5 out of 5 stars

    Amana Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our new refrigerator! The delivery crew were courteous and explained the operating instructions perfectly. We are really happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, reasonably priced.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, reasonably priced. Few products are available in this size, this is one good one, which is reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this open box! Love it! Does the job and then some. We are a family of 3 and it s fits everything fine and is easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge but I think they forgot to replace the rest of the tube for my waterline. Water comes out EXTREMELY slow. Not even worth using the water from the fridge in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is great, i love the amount of space. So day to adjust the shelves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator, love the deal! Delivery was great; timely, clean, knowledgeable, efficient, friendly. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this refrigerator. I like the "counter-depth" size without the counter-depth price. Good value for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Diane Riley , Manager Magnolia Terrace Apartments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to take a smaller refriugator because the larger one at the same price that would of fit better was not available and I needed one for my tenant in a faster timeframe.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Piece of crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made, but we are between a rock and a hard place because we needed a regrigerator that fit our space and we got a choice of two brands.

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      We manufacture several different models with various features and accessory designs in trying to provide appliances that not only meet increasing government restrictions on energy usage but will be versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern may have caused you. AmanaBrand

  • Rated 5 out of 5 stars

    Great value product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched and eventually purchased refrigerator as a replacement for a smaller unit. Although the unit is smaller, it has ample space and shelving for individual users or small families - Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my new Amana refrigerator at Besr Buy in February and am very happy with it. The salespeople were so helpful, and it made my experience easy. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amana Very Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a GE for 6 months and was not happy with it. Before that we had a AMANA and we went back to it. Couldn't be happier

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Shame on Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fingerprints are always hard to remove from this fridge. Fridge also makes a rattling noise. When u open the door it swings all the way back as if it’s going to break off. I don’t recommend this fridge idk why bestbuy even sells it.

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey Yuck, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Service" from the options listed in the top right hand of the website. https://bit.ly/3fhFs3Q AmanaBrand

  • Rated 2 out of 5 stars

    Cool But No Ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first refrigerator that was delivered had a missing wheel. Thankfully the delivery drivers warned us and suggested that we not take that one and wait for another unit. The next one that was delivered seemed okay at first but after waiting several days it is still not producing ice. We have a service appointment scheduled. We have to wait over a month for this appointment. The rest of the refrigerator is very nice. It seems to keep the appropriate temps in the refrigerator and the freezer.

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey Sloaney, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Service" from the options listed in the top right hand of the website. https://bit.ly/3fhFs3Q AmanaBrand

  • Rated 5 out of 5 stars

    Exchange of a refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to get an exchange on a refrigerator and the sales person Gaby was excellent. She got it all done fast and delivery was on time .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AVOID THIS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible frig...called geek squad a ton and after close to 500.00 in parts still wouldn't work right

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook bit.ly/45SR0C5. AmanaBrand