Customer Ratings & Reviews
- Model:
- ASI2175GRB
- |
- SKU:
- 6191419
Customer reviews
Rating 4.1 out of 5 stars with 535 reviews
(535 customer reviews)Rating by feature
- Storage Capacity3.9
Rating 3.9 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Design4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are positive about the size, price, spaciousness, ice maker, and space-saving design of the 21.4 Cu. Ft. Side-by-Side Refrigerator. They appreciate that it fits well in small kitchens and provides ample storage. Customers are negative about the noise it makes, temperature control issues, cheap build, frequent breakdowns, and fingerprint-prone exterior.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Freezer capacity
Rated 1 out of 5 stars
You get what you pay for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using this refrigerator for over a year now Freezer: (1) Very small and amount of space and narrow (we had to store our Thanksgiving turkey at our neighbor's house before it was time to thaw it out) (2) Shelves within freezer can be removed but the height is not adjustable (3) I'm very skeptical that a box of Dole Dippers would actually fit in the top shelf of the freezer door (see product images) Refrigerator: (1) There's a significant amount of dead space between the back of the crisper bins and the back wall of the refrigerator (wide enough for a few 12oz soda cans or smaller tupperware containers to get lodged into). Furthermore, the shelf above the crisper bins does not go back far enough to prevent items from falling into this dead space so be careful what you store on this shelf because it's a cumbersome process to retrieve. (2) The top three shelves can be removed but the height is not adjustable thus limits your options for storing taller items like a gallon of milk (3) Lighting is incandescent (vs LED) which is not not energy efficient, and generates significantly more heat and has a shorter lifespan in comparison to LED bulbs. Water/Ice Dispenser (this frustrates me more than anything else about this fridge): (1) Too small - anything larger than your typical 16 oz pint glass will not fit underneath the water/ice dispenser so you'll have to hold your cup. (2) Ice gets stuck/clogged in the dispenser quite frequently and will fall out as they melt and leave puddles all over the floor. (3) Water will drip from dispenser as well and spill all over the fridge and on the floor. (4) The water overflow tray is Busch League at best. The water overflow tray is not removable and fills up quickly (see #3 above) - the only way to remove the lukewarm standing water is to absorb it with paper towels (my regular kitchen towels are usually damp already from hand-drying my dishes since my Amana dishwasher can't get the job done) I do not recommend this product.
This review is from Amana - 21.4 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from AmanaTeam
Posted .We manufacture several different models with various features and accessory designs in trying to provide refrigerators that not only meet increasing government restrictions on energy usage but will be versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern may have caused you.
- Pros mentioned:Size
Rated 5 out of 5 stars
Great smaller refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted a smaller refrigerator and this is perfect. This inside is very roomy and seems as large as the bigger refrigerator we replaced. The water and ice controls are fine. Just have to remember they are different contacts. Ice works great and so does water.
This review is from Amana - 21.4 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an amazing fridge had it for a while now still no complaints
This review is from Amana - 21.4 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Mr Mark Webster
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are really enjoying our new Amana Refrigerator! It is nice and cold and we like the ice and water available right from the door
This review is from Amana - 21.4 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hindsight, I wish I had purchased this refrigerator after more reviews were posted. It is ok. My I crusher stopped working 11 days after I purchased it. Good luck trying to get someone from Best Buy to help you ... first time my phone cut off because I was on hold so long and second time rep called back Best Buy. I ended up calling Whirlpool on my own to get a tech out to fix the problem. DON'T BUY THIS REFRIGRATOR !!!!
This review is from Amana - 21.4 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from AmanaTeam
Posted .Thank you for your review. We are sorry to hear you were in need of a repair for your refrigerator. We are glad to hear your warranty was able to assist you in covering your repair for your refrigerator. If you are in need of any other assistance after your repair, feel free to email us at [email protected] with your name, address, phone number, model/serial number and a brief description of what you are experiencing.
Rated 1 out of 5 stars
Worst Experience EVER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fridge a month ago and since then it has stop working twice. Customer service is the worst and when I do speak with someone I just get the run around
This review is from Amana - 21.4 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from AmanaTeam
Posted .Hey Stephmedi83, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Service" from the options listed in the top right hand of the website. https://bit.ly/3fhFs3Q
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great fridge.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, very quiet and cold as hell.(had to turn down the temperature control.
This review is from Amana - 21.4 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 2 out of 5 stars
Dried up fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ice and water never worked, cannot Clem the finger prints off it, nothing works. The crisper drawers sit crooked, The freezer shelves fall out, terrible fridge.
This review is from Amana - 21.4 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from AmanaTeam
Posted .Hey TammiM! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook bit.ly/45SR0C5.
Rated 2 out of 5 stars
Noisy, broken drawer, annoying ice dispenser
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design of the combined ice/water dispenser is horrible, every time we try to get ice we hit the water lever instead and it makes a big mess. The fridge makes a loud rattling sound every time we close the door, even when the door storage is empty. The fridge is perfectly level and it still happens. About three weeks after the 1 year warranty expired one of the drawers broke. I am really disappointed in this purchase, in hindsight I should have spent a little more money.
This review is from Amana - 21.4 Cu. Ft. Side-by-Side Refrigerator - White
No, I would not recommend this to a friendBrand response from AmanaTeam
Posted .Hey familiarshirt! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare.
Rated 5 out of 5 stars
Great Deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has enough space and fits in any space.
This review is from Amana - 21.4 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Overall
Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The temperature went up more as the days passed. Enough room for everything.
This review is from Amana - 21.4 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Refrigerator not keeping food cold/frozen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a this Amana refrigerator delivered in June. Mid August it stopped refrigerating or freezing the food. It took more than a week to have an authorized technician out for repairs since it under warranty until at least June 2023. The technician had to order parts that will not be available until at least September 16th. It has been extremely frustrating to get Best Buy, Whirlpool or Amana to take responsibility for a quick repair or replacement. I want someone to step up and take responsibility for this product getting the problem resolved ASAP.
This review is from Amana - 21.4 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from AmanaTeam
Posted .Hey Amana!
It’s disappointing when your Dryer doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare.
Rated 1 out of 5 stars
Compressor went out after 9 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this fridge after our old one died. Its a nice smaller sized fridge. But, after only 9 months the compressor went out. What kind of brand new fridge lasts for less than a year?? Amana is replacing the compressor, but they dont cover food loss or the inconvenience of not having a fridge for a week while we wait for the part to come in.
This review is from Amana - 21.4 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from AmanaTeam
Posted .Hey GandM! It’s disappointing when your Refrigerator doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare.
Rated 1 out of 5 stars
bad service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought a refrigerator. best buy offered free installation but if it's the wrong water line they will not install had to return the refrigerator what a shame
This review is from Amana - 21.4 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't believe the dimensions. Actually 67" High
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not being one to trust just the BestBuy site I also checked dimensions at the Amana site which both stated the maximum height of the refrigerator was 65.75". Turns out it is actually 67" high and too big for my location. :(
This review is from Amana - 21.4 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from AmanaTeam
Posted .Hello SticklerForDetails! Thank you for your review. We are sorry for the confusions. Per the specifications: Height To Top Of Cabinet is 65 5/8" and Height To Top Of Door Hinge is 66 1/4". Thank you for your inquiry on our Amana appliances.










