Customer Ratings & Reviews

Stove stopped working within 30 days and Best Buy was no help

Missing rack for very bottom piece. It was never in there.

I’ve never been so disappointed...So cheaply made!

Do not waste your money. Stove is poorly made. It gets so hot when oven is on you can barely stand in front of it to use stove top. The knobs get untouchable. The console is extremely hot as well. The plastic selection tabs will not last long. I worry that my back splash will get damaged. Very disappointed. Will not use oven again. I’m in my 60’s and have used many stoves over the years. Have never had one get so hot during use. Seems to be a fire hazard. Also the grates on stove are already chipping and losing paint after just a few uses. But I must say Alvin K with Best Buy did a great job resolving this problem.

This is what I originally purchased, but it was defective and emitted a foul-smelling chemical odor. The color goes with my other appliances, but they refused to replace it with a similar oven.

worst experence ,we will never buy from them again.it took over a month to get our oven.

Can you believe this stove comes with no racks or a broiler pan. I purchased it on a black Friday sale. The delivery and installation was a complete nightmare. The third party company they use are the absolute worst. They delivered my stove and never installed it, although I was charged with install, set up and haul. All they did was deliver it. Now I have two stoves, I had to pay a plumber to install it and remove it from my house and now its been sitting in the back of my house. The third party company never came to haul it away because the van broke down. Good luck trying to call BestBuy and reschedule your on hold forever. This service stinks!!

Very happy with purchase. Black works well and easy to clean. Oven well lit and controls easy to operate after learning

Purchased this range to replace a broken one. It works as intended and haven’t had any issues so far.

Great product works well, delivery was fast, and I ordered 2 stoves. My mother in law just received her stove overseas and loves it.

Very nice quality been using fie years now and still in perfect condition

Cooks evenly. Easy to clean. Easy to use comes with 2 racks

Great stove and great price gave 4 stars instead of five Because the burner grates are cheap. You have to be careful cause your skillets and pots will slid around

I received one oven rack. Rating would be higher if there were two racks, as shown in the photos.

Delivered and installed by a third party contractor. They refused to test the oven when they were done with install. Tested burners though and they were working fine. Everything was rushed, quick in and quick out. I forgot to check the oven racks where they were installing... so the next morning I opened the oven and found only ONE rack! Called Best Buy, they took my number and told me the floor manager will call me back... NO call! Very unhappy!

Great range. My only concern is, the front burner when set to the lowest number the burner is still pretty high. Other than that the range is pretty good.

This range is reliable and was priced very reasonably. I previously had a much more expensive range, and this one seems better built.

This oven was put in by our home builder, we did not choose it. I have the same issues others have with the only burner you can actually cook on low with being in the back, and the burner grates not being level. Another annoying thing is that the space under the oven is for broiling only. You can’t store anything in there. So it’s a waste of space and anything in there gets super hot even when you aren’t using the broil function. My main issue is that when you use the oven - the ENTIRE front of the oven gets hot. Very hot! The only part safe to touch is the actual oven door handle. My kids are older and we don’t have any pets, but babies or toddlers would get burned if they were to touch it while the oven is on. That cannot be safe!

Great product keep up the great work gas stoves are the best

I want to scream to the gods how much I hate this oven and how upset I am that my careless landlord stuck me with this instead of getting the old one fixed. I guarantee majority of these positive reviews are fake. So far I’ve run it collectively for an hour and a half and have not gotten rid of the chemical burn off. The stove will blacken onions in oil on the lowest possible setting - the stove’s low or ‘1’ would be at least a six on my old oven. Flames on ‘1’ are touching the metal. The grates are cheap and my pans will spin when I try to stir something with one hand. Pans have also slid right off the burner untouched. Already experiencing some difficulty lighting. Even the towel rack annoys me because the lighters are perfectly positioned to block your hand from casually hanging anything on it. Installers dented the side so it can’t sit as far back as it should. I know I have yet to even discover the many other reasons this is a cheap piece of trash product, but since my landlord doesn’t care I hope I can at least convince you not to buy it. I want my 70’s era metal stove back.