Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $7.99
Clearance
The comparable value price is $29.99

Customer reviews

Rating 4.5 out of 5 stars with 662 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the Alexa Voice Remote (3rd Gen)'s ease of use and convenient TV controls, finding it simple to set up and pair with their Fire TV devices. Many also highlight the added features and improved functionality compared to previous models. However, some customers express concerns regarding compatibility issues with certain TVs and find the price point to be relatively high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 662 reviews
  • Rated 3 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to replace a old one and it works well and the quality seems the same as the others

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t work for my tv.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dog chewed original remote. Tried this according to recommendation of insignia customer service. 2020 model could be reason. Didn’t work for my tv so had to order another on Amazon and download the remote app to my phone until new arrived. Returning this to store.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didnt work on my insignia.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not want to connect via Bluetooth or did not want to work on my insignia tv, i tried everything i could find on the web. I returned it.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello AndrewM! I am so sorry to hear about the compatibility issues you faced with this remote and your Insignia TV. This device is only compatible with Fire Stick devices like the Fire TV Cube or Fire Sticks and Echo Show 15 and not Insignia TVs even though they have a Fire Operating System in them. Insignia TVs have their own proprietary remotes or universal remotes that would work for your TV instead. I apologize for the confusion on this and hope you have a fantastic day! AmazonDevices

  • Rated 4 out of 5 stars

    It works, why didn't Amazon include this.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have the remote with all of the fast buttons on the bottom to get to specific things such as Netflix or Prime, etc... Now you can watch TV with the new update. BUT, buy this with the Echo show 15 and pay $10 for it now, don't pay $25

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a remote what can i say its doing the job well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrated

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get it to pair with my tv gave up for now ill try again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Make sure its compatible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are on the set up and it says press home it will not detect this remote my tv is insignia and I had to buy one that said insignia on it wish they told you this beforehand

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Drained all the brand new batteries I put in it.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great at first then it always drained all the brand new batteries I put in it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    wrong remote for my version of fire TV.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work on my version of fire tv after asking an employee if it would. I needed the insignia fire tv remote not this one. Be careful to make sure your tv is compatable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    didn't work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i tried to connect my remote to my fire tv as a replacement but it didn't connect at all

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Thank you for your feedback on the Alexa Voice Remote 3rd Gen. I’m sorry to hear of the issues you are experiencing trying to connect the remote to your Fire TV. This Alexa Voice Remote is compatible with Fire TV Stick Lite, Fire TV Stick (2nd Gen and later), Fire TV Stick 4K (1st Gen and later), Fire TV Stick 4K Max (1st Gen and later), Fire TV Cube (1st Gen and later), Fire TV (3rd Gen, Pendant Design), and Echo Show 15. It is not compatible with Fire TV (1st and 2nd Gen), Fire TV Stick (1st Gen), or Fire TV Edition smart TVs. If you have a compatible Fire TV device, try these steps to pair your remote: Ensure batteries are installed correctly. Restart your Amazon Fire TV device by unplugging and plugging it back in. After the home screen appears, your remote should be ready for use. If this does not work, try step 2. Press and hold the home button on the remote for at least 10 seconds. The LED on the remote will slowly flash amber. Continue holding down the home button until the LED light flashes rapidly. A notification on your screen will appear indicating that your remote has successfully paired. If these steps do not help and you are still having set up issues with the device, you can reach Amazon Customer service 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this information helps, have a great day! AmazonDevices

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Didn’t Work

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried everything to sync this with my fire TV. Didn’t work. I was told by the store clerk it was universal remote for Fire TV. Returned the next day.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Fire TV remote.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote only lasted 3 months, wasn’t easy to connect took about 3x before it actually connected to my fire stick and tv

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Limited functionality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work on Toshiba TV’s with embedded Amazon Fire capabilities.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Don’t work on my device as stats

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work at all it will not pair with my insignia fire tv. Still have the remote don’t know how to return either.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Needed older remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldnt connect to my TV fully. I couldnt get it to connect to all the features.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon FireTV Remote

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new remote to go with my older FireTV cube. Paired no problem and works great! All of the buttons function properly as well!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Roku remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately i disliked my product because it did not work with my tv :/

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase wrong remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this remote and it was not the correct remote for my tv. I returned it with ease and bought the correct remote

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Fire Stik devices only!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only compatible with a Fire Stik, not Fire TV!!! Stupid that this is not stated on packaging. Wasted a lot of time trying to pair.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Didn't Connect

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to connect it with the fire stick I have at home.

    No, I would not recommend this to a friend