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Customer Ratings & Reviews

Your price for this item is $7.99
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The comparable value price is $29.99

Customer reviews

Rating 4.5 out of 5 stars with 662 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the Alexa Voice Remote (3rd Gen)'s ease of use and convenient TV controls, finding it simple to set up and pair with their Fire TV devices. Many also highlight the added features and improved functionality compared to previous models. However, some customers express concerns regarding compatibility issues with certain TVs and find the price point to be relatively high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 662 reviews
  • Rated 5 out of 5 stars

    Replacement remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know a replacement remote exist.Thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid remote to operate any fire TV. Very pleased.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to rate product let’s talk about the absolutely horrible customer service. I did curbside and the App said 22 minute wait. After two disconnected calls and 50 minutes later I went into the store and got my products NEVER AGAIN WILLI COME TO TJOS RETAILER

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could never get the remote to pair with the tv. After days of trying i finally sent my 30 dollar Remote back for a refund and ordered a generic one for 10 dollars off of ebay that, thankfully, paired on the very first try.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    May not pair with older TV models.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to pair to my Fire TV. Could be an older TV was the issue, but may never know. Item returned to Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Make sure it’s compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost the remote I have for my tv and went to buy a replacement for it. Guy at Best Buy said it was compatible but couldn’t get it to work. Will be returning soon

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is the remote I was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original remote for our Fire TV is missing. We tried to substitute this remote at the suggestion of Best Buy staff. It was unable to pair with the tv. Frustrating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Amazon Firestick

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing a fire stick was the best thing we have done as a family! We can now watch a variety of shows that would please each family member.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with smart TVs

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is compatible with fire stick usb and not the replacement for the tv. Purchased our remote after our mastiff got a hold of ours.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work with toshiba fire tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device that i bought Did not work- did not bluetooth connect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice does NOT work! I was hoping for it to work. Unfortunately, Not!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cuts shows off while watching

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shows and movies cut off and show fire stick logo in the middle of watching shows

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t Pair

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my original remote and ordered a new one and The remote wouldn’t pair to my fire stick tv.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    FireTv Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not end up connecting to my Fire TV. Tried everything without any success. Do not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont see a need for it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont understand how it works besides talking to remote

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Voice volume only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible only voice volume I missed read the description too Volume key is very important

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Remote

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement remote for my tv. Would not connect to my tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over priced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price point could be a lot better . These remotes remotes break easily.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Replacement remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost impossible to set up. Never got it connected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only work fine for a month poor quality………………………..

    No, I would not recommend this to a friend