Customer Ratings & Reviews
- Model:
- B08D6WJYD9
- SKU:
- 6457958
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Alexa Voice Remote (3rd Gen)'s ease of use and convenient TV controls, finding it simple to set up and pair with their Fire TV devices. Many also highlight the added features and improved functionality compared to previous models. However, some customers express concerns regarding compatibility issues with certain TVs and find the price point to be relatively high.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Make better remotes.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won't connect to the Amazon Fire TV for more than an hour.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Telemecus, I'm very sorry to see your Alexa Voice Remote is not working the way it should. It seems like it may need a reset.
Unplug your Fire TV from the power supply and HDMI input, then wait 60 seconds.
Press and hold the Left button, Menu button, and Back button at the same time. Hold them for 12 seconds.
Release the buttons and wait 5 seconds.
Remove the batteries from your remote.
Plug in your Fire TV and wait until you see the screen that says that the remote can’t be detected.
Put the batteries back in your remote.
Press the Home button.
When the LED indicator blinks blue, your remote is paired successfully. If it's not paired, press the Home button for 10 seconds. If these steps do not help and you are still disappointed with the device you can reach Amazon Customer service 24/7 at 1-888-280-4331. I hope this information helps, have a great day!
Not working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work when I tried sync it to my fire stick ??
No, I would not recommend this to a friend