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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 31 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers value the Echo Dot Max for its enhanced sound quality compared to the regular Echo Dot. Reviewers find the difference in sound to be significant. The device otherwise has no reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 31 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My ECHO DOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new ECHO DOT! It's not only got a nice sounding speaker but it is stylish and I love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it’s nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy listening to music on it. It also sets alarms for me so it’s very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    An awesome little speaker.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am highly impressed with this echo device. The sound quality vs the regular echo dot is non-comparable. The sound comes out nice and clean and has a level of bass keeping your music well balanced and enjoyable. The mic on it hears my wake up command better than my other Alexa devices as well. I recommend this to anyone who wants a Alexa device to enjoy tunes while keeping their smart devices in order. It would be great for your audio books and podcasts too. Over all it’s a great versatile device and highly satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I am buying another one!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty color and excellent sound with bass! I will but another one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good audio quality and voice recognition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo is a handy device with a lot of useful features like voice commands, smart home control, and quick information access. However, it sometimes struggles to understand commands in noisy environments. The sound quality is decent but not exceptional. It’s a good product overall, but there’s room for improvement in voice recognition and audio performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great for morning routines, cooking, and anything else that you could think of whether it’s entertainment or keeping your mind occupied while you do things around the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought 3 of these. put them all around the house. Been integrating one service after another with it. Really cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our home gym!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect for what we needed it for, our home gym. It fills the 2 car garage space with plenty of sound and it is super handy to have Alexa around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can now use this Echo Dot Plus as a smart hub for all your smart bulbs and plugs. This saved me from having to buy all new bulbs and plugs around my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty in purple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, especially in purple, but was a challenge to set up. Just figuring out the correct app to download took way too long n wondering how many times Amazon is gonna charge me for using n failing with the wrong ones over n over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s was time to upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom who had her old echo for over 6 years now, so this is a real upgrade for her. The speakers is nice and loud and connected with no issues to WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for small spaces but range is also dynamic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My little Secretary.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the pleasant assistance, and speedy response.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound the construction good and connected Alexa easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some hiccups but still good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but sometimes when I plug up elsewhere it doesn’t listen or it goes mute

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my new alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that alexa will turn my lights on/off play music tell me the weather ect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo dot is the perfect device to excess Alexa.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot works really great. I enjoy how helpful it is makes it really convenient its like a assistant right at your fingertips. Awesome device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Alexa

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I really like this product Alexa can help you in everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa for the elderly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for an elderly gentleman who doesn't have a lot of company. He absolutely loved it once he found out how easy it was to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected it to have better listening, and wifi extension.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Bguyeev! Thank you for your feedback on the Echo Dot Max. We're sorry to hear it didn't fully meet your expectations. The Echo Dot Max is designed to deliver room-filling sound and serves as a smart home hub, but we understand you were hoping for stronger microphone sensitivity and Wi-Fi extension capabilities. While the Echo Dot Max does not include a built-in Wi-Fi extender, Amazon's eero devices integrate seamlessly with Alexa and may be worth exploring if expanded Wi-Fi coverage is a priority for you. For listening performance, placing the device in an open area away from walls, other electronics, or obstructions can help improve microphone pickup. I hope that helps and have a great day! AmazonDevices