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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.7 out of 5 stars with 62 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 62 reviews
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It amazing alexa, new voice and more quality on the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this you can ask Alexa to do anything. I love that I can bring up recipes and see them right on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal assistant

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with the Alexa and the new system is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and merchandise. I like to buy another one to give away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product even better than its previous generation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine….the only reason why i removed one star is because of unnecessary advert

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Agile, easy to install, Pretty. Buy it, you won't regret it, it will be a great help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon-Echo Show 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! very happy with purchase. very easy to set-up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo deano

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product everything I expected from the new echo love ot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Cooks Kitchen must have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome! Has so many features. Great quality, awesome screen. Enjoying it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo show 11 love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my echo show 11, just wish it had a camera!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALEXA

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment, and it's also very complete for the home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product my wife is enjoying it. Thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen and very clear, son loves it for college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AI Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the new interactions and capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great interect is alot better with alexa plus

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Device Operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but still buggy at times I thing about returning but a lot of updates Been dropping sense I purchased it and it has improved!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alexa show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound material and construction but the touchscreen bad

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello JoseR! Thank you for your feedback on the Amazon Echo Show 11. I'm sorry to hear you're experiencing touchscreen issues despite appreciating the sound quality and construction. Touchscreen problems can often be resolved by cleaning the screen, restarting the device by unplugging it for 30 seconds, or checking for software updates in Settings. If these steps don't improve performance, there may be a hardware issue with your unit. I appreciate you sharing your experience with the device's build quality and audio performance! AmazonDevices

  • Rated 3 out of 5 stars

    Still like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't play song requested unless purchase Amazon Music.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Hunnieb! Thank you for your feedback on the Echo Show 11. I understand your frustration about not being able to play requested songs without purchasing Amazon Music.

      The Echo Show 11 is designed to work with Alexa and can play music from various sources. While Amazon Music is the primary integrated service, you have several options to enjoy music on your Echo Show 11 without purchasing an Amazon Music subscription:

      Free Music Options:

      Amazon Music Free: You can access a free, ad-supported tier of Amazon Music that includes thousands of stations and top playlists without a subscription
      Spotify: Link your free or premium Spotify account through the Alexa app and ask Alexa to play music from Spotify
      Apple Music: Connect your Apple Music subscription if you have one
      Pandora: Link your Pandora account (free or premium) for streaming
      iHeartRadio: Access free radio stations through iHeartRadio
      TuneIn: Listen to live radio stations and podcasts
      To Link Music Services:

      Open the Alexa app on your mobile device
      Go to More and select Settings
      Select Music & Podcasts
      Select Link New Service and choose your preferred music service
      Follow the on-screen instructions to link your account
      Set your default music service if desired
      Once linked, you can say "Alexa, play [song/artist] on Spotify" or whichever service you've connected. You can also set a default service so you don't have to specify it each time.

      If you continue to experience issues accessing music services you've already linked, you can reach Amazon Customer Support 24/7 at 1-888-280-4331 for additional assistance.

      I hope this information helps you enjoy music on your Echo Show 11. Thank you for your feedback! AmazonDevices

  • Rated 2 out of 5 stars

    BUYERS BEWARE - price match is a LIE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review IS about Best Buy and their price match LIE!!!! THIS item is on sale. I am within the “price match guarantee” time frame. I used Best Buy bucks and THEY REFUSE TO PRICE MATCH!! SHAME ON YOU BEST BUY!! Maybe next time…I’ll rethink where I buy!!

    No, I would not recommend this to a friend