Customer Ratings & Reviews
- Model:
- B0DC91H3JK
- SKU:
- 6642851
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Love the product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great interect is alot better with alexa plus
I would recommend this to a friendFreezing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes after a few hours of use. Needs to be unplugged to reset.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello EddieF. I'm sorry to hear about the freezing issue with your Echo Show 11—it's frustrating when a device needs to be constantly unplugged and reset after just a few hours of use. Here are some troubleshooting steps you can try: make sure your Echo Show 11 has the latest software updates by going to Settings > Device Options > Check for Software Updates, check your Wi-Fi connection strength as a weak or unstable connection can cause freezing issues, try moving the device closer to your router or reducing interference from other electronics, ensure the device isn't overheating by making sure it has proper ventilation and isn't placed near heat sources, and disable any skills or features you're not using that might be running in the background. We appreciate you taking the time to share this feedback and want to make sure you have a fully functional Echo Show 11 that works reliably.
Device Operation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but still buggy at times I thing about returning but a lot of updates Been dropping sense I purchased it and it has improved!
I would recommend this to a friendAlexa show
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound material and construction but the touchscreen bad
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello JoseR! Thank you for your feedback on the Amazon Echo Show 11. I'm sorry to hear you're experiencing touchscreen issues despite appreciating the sound quality and construction. Touchscreen problems can often be resolved by cleaning the screen, restarting the device by unplugging it for 30 seconds, or checking for software updates in Settings. If these steps don't improve performance, there may be a hardware issue with your unit. I appreciate you sharing your experience with the device's build quality and audio performance!
Still like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't play song requested unless purchase Amazon Music.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Hunnieb! Thank you for your feedback on the Echo Show 11. I understand your frustration about not being able to play requested songs without purchasing Amazon Music.
The Echo Show 11 is designed to work with Alexa and can play music from various sources. While Amazon Music is the primary integrated service, you have several options to enjoy music on your Echo Show 11 without purchasing an Amazon Music subscription:
Free Music Options:
Amazon Music Free: You can access a free, ad-supported tier of Amazon Music that includes thousands of stations and top playlists without a subscription
Spotify: Link your free or premium Spotify account through the Alexa app and ask Alexa to play music from Spotify
Apple Music: Connect your Apple Music subscription if you have one
Pandora: Link your Pandora account (free or premium) for streaming
iHeartRadio: Access free radio stations through iHeartRadio
TuneIn: Listen to live radio stations and podcasts
To Link Music Services:
Open the Alexa app on your mobile device
Go to More and select Settings
Select Music & Podcasts
Select Link New Service and choose your preferred music service
Follow the on-screen instructions to link your account
Set your default music service if desired
Once linked, you can say "Alexa, play [song/artist] on Spotify" or whichever service you've connected. You can also set a default service so you don't have to specify it each time.
If you continue to experience issues accessing music services you've already linked, you can reach Amazon Customer Support 24/7 at 1-888-280-4331 for additional assistance.
I hope this information helps you enjoy music on your Echo Show 11. Thank you for your feedback!
BUYERS BEWARE - price match is a LIE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review IS about Best Buy and their price match LIE!!!! THIS item is on sale. I am within the “price match guarantee” time frame. I used Best Buy bucks and THEY REFUSE TO PRICE MATCH!! SHAME ON YOU BEST BUY!! Maybe next time…I’ll rethink where I buy!!
No, I would not recommend this to a friendEcho Show 11
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love being able to have everything at connected to just one. We use it as a digital picture frame as well.
I would recommend this to a friendExcellent upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the original echo sho. We couldn’t stop noticing at how great of a screen this one has and how much better of a sound system this one has.
I would recommend this to a friendAmazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife as a gift and she loves it. she uses it while she’s cooking. one of the best purchases i’ve made
I would recommend this to a friend
