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Customer Ratings & Reviews

$219.99

Customer reviews

Rating 4.7 out of 5 stars with 149 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers commend the product's overall performance, with many specifically praising its impressive HD screen. They also appreciate the generous screen size and the straightforward setup process, contributing to its ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 149 reviews
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and does well when we are asking Alexa questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My eyes at work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I feel much safer knowing that my camera is on the battlefield

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy to have for general questions & knowledge. Like asking Alexa to play certain music. Overall knowledge is quite broad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Easy to set up and use it much more than anticipated. Very helpful. The Best Buy folks were very informative in helping us decide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manages entire families colanders in one place. Easy to use and convenient to have in the kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BridgetS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my parents as a Anniversary gift,they love,love love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an Alexa echo show.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Alexa echo show. It's great for what it is intended to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this you can ask Alexa to do anything. I love that I can bring up recipes and see them right on the screen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Device Operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but still buggy at times I thing about returning but a lot of updates Been dropping sense I purchased it and it has improved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I listen to music. Ask Alexa for the daily weather and watch you tube .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to get used to saying "hey Alexa" other than that no problems and look forward to learning more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it alot, very fun. I would recomend it to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gift.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest review: this is what my wife wanted for Christmas. She likes it. What she wants she gets. A happy wife is a happy life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker sound is great size is perfect super helpful in the kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Agile, easy to install, Pretty. Buy it, you won't regret it, it will be a great help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product compatible with other devices easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo deano

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product everything I expected from the new echo love ot

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Echo 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the big screen on this echo but it’s functionality is. It the best it glitches a lot and won’t connect to all my WiFi lights and others. I might be returning it

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi LETTYC,

      Thank you for sharing your feedback about the Echo Show 11. I'm glad to hear you're enjoying the large 11" display—it really does provide an impressive viewing experience with that vibrant Full-HD screen and spatial audio.

      However, I'm sorry to hear you're experiencing glitches and connectivity issues with your WiFi lights and other smart home devices. These kinds of problems can be frustrating, especially when you're expecting seamless integration with your existing smart home setup.

      Before deciding on a return, here are a few troubleshooting steps that might help resolve the connectivity issues:

      First, try restarting the Echo Show 11 by unplugging it for 30 seconds and plugging it back in. This can often resolve temporary software glitches.

      Second, check that your Echo Show 11 and your WiFi lights are on the same WiFi network (2.4GHz vs 5GHz can sometimes cause compatibility issues—most smart lights work best on 2.4GHz).

      Third, try removing and re-adding your smart home devices through the Alexa app under "Devices" to refresh the connections.

      Fourth, ensure your Echo Show 11 has the latest software update installed by going to Settings > Device Options > Check for Software Updates.

      If these steps don't resolve the glitching and connectivity problems, I'd recommend contacting Amazon customer support at 1-888-280-4331 or through the Alexa app. They can run diagnostics and determine if there's a hardware issue or if a replacement might be needed.

      Your feedback about these functionality issues is valuable and helps identify areas where the device performance needs improvement. AmazonDevices

  • Rated 5 out of 5 stars

    AI Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the new interactions and capabilities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product my wife is enjoying it. Thank you very much.

    I would recommend this to a friend