Customer Ratings & Reviews

It works mostly as expected, but does have intermittent issues with response and glitches with system functioning properly sometimes.

We love the cube except it freezes or looses connection and we have to unplug the power for 15 seconds and plug it back in and all is good.

I brought this for my brother and here is what he said. Better then a fire stick but more hassle and frustrating. To many Ads.

The cube doesn’t fulfill commands all the time. It hears them and makes the sound but it won’t complete the request.

I would say the fire stick is probably better than the cube the picture in the overall space it has

The cube did nothing better than the regular hd fire stick. Streaming was much slower even when wired. I would not recommend.

Extremely challenging to set up. No clear directions. I have had to trouble shoot the entire process.

It's good. She doesn't always respond and the volume takes forever to go down on several attempts. But over all it's not bad.

If there is a pause, she quits listening. If you don't say the exact wording, she doesn't listen. She interferes with my Alexa Show.

An ok product. 4K visual not great, voice activation is a welcome addition. Sometime load times long

I like it but it's not that easy to setup. Had trouble connecting my surround sound and sound bar.

Dolby Atmos and vision are both listed on the side of the box, testing says otherwise. Tested on both TV's in my house that support Dolby vision. When playing content from Netflix and Amazon prime my tv never went into Dolby vision mode. Disney plus would register it for a few seconds but then caused a weird color grading issue when it dropped back to hdr. Tried tested with Plex as well, still no dolby vision. Atmos was the same story. My receiver and a soundbar both Atmos enabled received a Dolby digital or pcm 5.1 stream. Same thing when playing content from Plex and also no dts passthrough. Spoke with technical support for about 2 hours and found that this product only supports simulated Dolby vision from Netflix and prime video. Also Atmos is only ac3 lossy with simulated height channels. On performance of the device this like all firetv products are unable to play 10bit hvec or h.265. both formats buffer about every 5 to 10 seconds. Nothing justifiee the price jump from the normal 4k stick as both perform the same.

I like that is does commands but it always messes up. We tried troubleshooting and it didn’t work. It stops listening us every now and then and it just gets annoying. We were going go return it but missed the return date by one day, ONE DAY. Best Buy should extend those days, it’s too short of a time frame.

Basically a more expensive echo that can directly control (1) tv' on/off function.

I believe this is a good product. Unfortunately I have been too busy to open it and use it.

Had the previous generation fire tv. Was able to pug in Logitech f310 with previous but not with current Could not pair nvidia shield with the current fire tv Programs are coming in blurry, have to restart the program to get it in clear, sometimes more than once When I click on my videos from the home page it takes way to long to come in

Can’t really tell the difference between the 1st and 2nd gen of this product

Sometimes will not react to voice. I have to yell really loud in a quiet room.

Bought this to replace an older Roku but returned it and bought an Nvidia shield.

I thought it was different or could do more, but it does the same like all the others