Customer Ratings & Reviews
- Model:
- B09BZZ3MM7
- SKU:
- 6522377
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Fire TV Cube's overall performance, ease of use, and speed as significant advantages, making it a substantial upgrade over previous streaming devices. Many appreciate the voice control functionality and flawless streaming capabilities. While the device is praised for its features, some customers have expressed concerns regarding the price and remote control durability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very fast and has plenty of hdmi ports which is nice. Eithernet is also directly made on the unit.
I would recommend this to a friend Fire cube
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have more information for the user Good value
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really appreciate the extra storage on this Fire TV Cube compared with a Fire TV Stick. Excellent product.
I would recommend this to a friend- Pros mentioned:Speed
Cube
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying this product, the speed is great. I have two of them, and will be purchasing another one.
I would recommend this to a friend Eh, not the upgrade we had hoped…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dealing with some glitches, such as two apps playing (one in background), and unable to close without rebooting. Was hoping this would be an upgrade from the fire stick but so far, no luck.
No, I would not recommend this to a friendVery Useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very useful device, and is great for gift giving.
I would recommend this to a friend- Pros mentioned:Overall performance
Alexa fire cube
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Have had no issues. Alexa responds immediately. I would recommend this product
I would recommend this to a friend - Cons mentioned:Price
HYPE - no bettter than Amazon Fire Stick 4k
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. my excitement to upgrade from Amazon Fire Stick 4k to CUBE, ended in COMPLETE DISAPPOINTMENT. Better stick to STICK and save yourself lots of money. 2. BEST BUY is NOT customer friendly. Their return policy is ruthless and unfriendly. So, avoid both the Fire TV Cube 3rd Gen Streaming Media Player with 4K Ultra and BEST BUY
No, I would not recommend this to a friend Help to instal.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.need help with it! Can not get TV to work right. Help.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Mike,
We are happy to help with set up of your Fire TV Cube 3rd Generation. Amazon customer service is available 24/7 for assistance with your device. You can reach us at 1-888-280-4331!
Hope that helps!
- Pros mentioned:Speed
Works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote on my Gen 1 model gave up. I decided to upgrade. Everything is so much faster now.
I would recommend this to a friend - Pros mentioned:Speed
The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Buy. Dies everything and tgen some. My favorite about this is the speed. No more dag!
I would recommend this to a friend - Pros mentioned:Voice control
NO BUFFERING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to the Fire stick Cube with great results. No buffering and easy voice control.
I would recommend this to a friend - Pros mentioned:Speed
3rd gen cube
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much faster, more responsive than 1st one i had. Will relegate that one to the bedroom
I would recommend this to a friend Complete junk...AVOID
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is GARBAGE. ONLY the Prime video app works. Every other 3rd party streaming app that I downloaded had audio sync issues. After spending 5-10 minutes fiddling with the sync controls you can get it almost perfect but as soon as you turn off the cube all of your settings are lost. All of the 3rd party apps are noticeably dimmer/darker than the Prime app or the same 35d party app running on my 5 year old Roku stick. This is supposedly WiFi 6e but running speed tests from the cubes own menu show that the best I could get on WiFi is 91 mbps which is slower than its pathetic 100 mbps ethernet port. Updates to the cube's firmware fail 90% of the time. When you can get the updates to work they don't fix anything. Did I ,emtion the nonstop barrage of Amazon ads getting pumped onto my screen? Don't spend money on this. Buy a new Roku or Apple TV box instead. I promise you will be much happier. I'm going to see if I can return this and if not, it will be more e-waste in the landfill.
No, I would not recommend this to a friendAlexa Cube
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gift for all my family my kids love not having to worry about the remote
I would recommend this to a friendIts ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its easy to setup. Audio isnt the loudest. Audio isnt for the device you connect to hdmi. Its only for alexa and playing music.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello user780629,
Thank you for your feedback on the Fire TV Cube. I am sorry to hear about the audio issues your experiencing. The Fire TV Cube generally offers very good audio quality for a streaming device, however, the experience depends on having a compatible home theater system, as the Cube is designed to output sound through your existing speakers, soundbar, or AV receiver, not its own speaker. The Cube acts as a source device, sending audio to your connected soundbar or AV receiver for playback. The quality you hear ultimately depends on the capabilities of your sound system. If you are still experiencing audio problems you can call Amazon customer service, available 24/7 you can reach them at 1-888-280-4331. I hope this information is helpful, thank you!
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like most things made by Amazon, it’s so so. All their stuff is cheaply made and only seems to work good for a week before bugs crashing and lagging occurs.
No, I would not recommend this to a friendHorrible experience.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the fire cube in July of 2024. Shortly after it was past its returnable date unless I do the big inconvenient manufacture return it staryed doing weird glitch stuff like showing bright red static screen while then showing the actual picture then back to red static. It goes offline all the time and everytime it gets an updaye it forces a log in to all my streaming services saying it's a new device. My disneyplus.com has locked me out because it keeps seeing new device every couple of weeks to which I have to call disneyplus.com tech support to verify it's actually my cube in my home. Dont waste your money on this cube.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello BenjaminSaylor! I am so sorry to hear that you are having these issues with your Fire TV Cube. This is our premium streaming device that should have a premium experience along with it. Your device is functioning in a way that none of our Fire TV Cubes are supposed to. I know you mentioned that you are currently out of the exchange policy with Best Buy so I would recommend contacting Amazon Customer Support at 888.280.4331 for additional troubleshooting if you haven't already as there are a few troubleshooting steps they may recommend that could resolve your issue. They can also discuss what options are available to you otherwise. A typical software update (which we do to ensure that you have the latest patches for resolving any glitches and continuously improve upon your experience) should not require you to log back in to your apps and services every time. I apologize again for the trouble you are having and I hope we are able to resolve your issue and get you the premium experience you should be having with your Fire Cube. Thank you again for your time and I hope you have a great day!
- Pros mentioned:Ease of use
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love. Use it to download my apps and watch all my favorite shows.
I would recommend this to a friend - Pros mentioned:Streaming
Fire cube
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much improved over previous box. Great for tv and streaming.
I would recommend this to a friend