Customer Ratings & Reviews
- Model:
- B09BZZ3MM7
- SKU:
- 6522377
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Fire TV Cube's overall performance, ease of use, and speed as significant advantages, making it a substantial upgrade over previous streaming devices. Many appreciate the voice control functionality and flawless streaming capabilities. While the device is praised for its features, some customers have expressed concerns regarding the price and remote control durability.
This summary was generated by AI based on customer reviews.
Not all that special
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this had some extra features that a regular firestick didnt have, unless Im using it wrong dont really see a difference. Just stick with a firestick.
No, I would not recommend this to a friend- Pros mentioned:Streaming
Best cube ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best Amazon streaming device I’ve owned
I would recommend this to a friend Poor picture quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unsatisfied with the picture quality. I also have Roku on the same TV and the picture is outstanding. With the Cube the pic is snowy on some channels. Same channels on Roku, no problem.
No, I would not recommend this to a friendDon't buy old tech!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The RJ45 port is only 100mbs, slow in terms of todays standard, also locked up all the time. I returned and got a google TV streamer with 1000mbs port.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello! Thank you for sharing your experience with the Fire TV Cube. I'm sorry to hear about the frustrations you encountered — both the 100Mbps Ethernet port limitation and the frequent lockups are understandably significant pain points, especially given today's connectivity standards.
For most streaming use cases including 4K HDR content 100Mbps is technically sufficient, as even the most demanding 4K streams typically require 25–50Mbps. However, if you have a high-speed internet plan and multiple devices on your network, the bottleneck can become noticeable, and it's a fair criticism of the hardware specification.
Regarding the Frequent Lockups: For anyone still using the Fire TV Cube and experiencing lockups, here are some steps that can help resolve the issue:
Restart the Device — Go to Settings > My Fire TV > Restart, or unplug the power cable, wait 30 seconds, and plug it back in.
Clear App Cache — Go to Settings > Applications > Manage Installed Applications, select problematic apps, and choose Clear Cache.
Free Up Storage — Uninstall unused apps to ensure the device has adequate storage and memory headroom.
Check for Software Updates — Go to Settings > My Fire TV > About > Check for Updates to ensure the latest firmware is installed.
Factory Reset — As a last resort, go to Settings > My Fire TV > Reset to Factory Defaults to restore the device to its original state.
If these steps do not resolve persistent lockup issues, Amazon Customer Support is available 24/7 at 1-888-280-4331 and can assist further.
Thank you for your feedback it's genuinely valuable in helping others make informed decisions. I hope your Google TV Streamer is serving you well! Have a great day!
Amazon cube
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to be able to process faster than 100mbps. Too much buffering
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi MaryO, thank you for your feedback on the Fire TV Cube. I am sorry to see you are having issues with buffering. To resolve most streaming issues:
Restart your Fire TV Cube.
Clear app data for Fire TV Cube apps.
Restart your home network devices (for example, modems and routers).
Connect to Ethernet with the included Ethernet-adapter if possible.
Use a High-Speed HDMI cable for streaming titles in 4K Ultra HD.
I hope this information is helpful. Have a great day!
The Cube?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason these do not work for me, think it's the TV but for now I'll just do without.
I would recommend this to a friend3gen cube vs 4gen cube
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More or less the same as the 3gen Vey disappointed of the out hdmi i only got sound no picture when i plug my nintendo switch
No, I would not recommend this to a friendAmazon Fire TV Cube
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item to store - didn't need this product
No, I would not recommend this to a friendLack of support for kids profile
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not support kids profile. It defeats the purpose of having a new better one.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Cube Calm
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, provides clearer picture, less buffering than Firestick 4K.
I would recommend this to a friend product purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great customer service item just didnt work as the way i wanted it to
No, I would not recommend this to a friendBest Buy RIP-IFF
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please be careful when you spend your money at Best Buy. They are a rip off. I purchased the wrong item. I sent it back after a month. They tell me I sent them an empty box after I kept asking where is my refund? Where is my refund? that’s the answer they gave me that I’ve mailed back an empty box never any proper customer service they brush you off and tell you you were receive a call in two days after trying for 10 times. It’s the same exact words each customer service representative tell you they have in front of them tell you how important you are and then they brush you off you never hear from them again I do not have $119 to throw away. Be careful, they all have a story and a game to play with our money
No, I would not recommend this to a friendIt's k, but not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest, my TV functions much faster with 120hz and 480 motion rate. I will Not recommend
No, I would not recommend this to a friendNot for me
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as I expected doesn’t respond to Alexa commands and doesn’t act as a tv speaker either
No, I would not recommend this to a friendWe save money with the fire cube
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our fire cubes on our TVs We no longer pay for dish or DIRECTV we watch TV off of apps now. I save $150 a month by not ordering dish or DIRECTV anymore .. Best decision we have ever made..
I would recommend this to a friendAmazon cube
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well thus far. We have firesticks but this is our first device we can really talk to. We bought this to have enough room for apps while we cut the cord and go to streaming services.
I would recommend this to a friendAs far as ease of use this thing bombs!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As far as ease of use this thing bombs. I purchased this for one TV and a ROKU for my second. The ROKU I hade set up in Minutes. I spent an hour working with the Fire Cube and never did get it completely set up. I wanted to get away from my terrible Samsung menu and got one that was even worse. I had to google to get instructions on how to add and remove channel and then Spectrum wasn't even listed??? I don't get the positive reviews. Huge disappointment. Returning it for another ROKU device that actually works.
No, I would not recommend this to a friendI tried…but too many restarts!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did like this..however had to exchange this because it kept freezing. I had to do restarts every day. The exchanged unit did the same thing. I finally returned and got the Fire 4K Max, which I paired with my Echo Dot. Much much better…with no freezing issues.
No, I would not recommend this to a friendOkay
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is distorted for live sports. Other than that I like it.
I would recommend this to a friendFire cuba
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price great,easy set up ,works great,lots of space
I would recommend this to a friend