Customer Ratings & Reviews
- Model:
- B09BZZ3MM7
- SKU:
- 6522377
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Fire TV Cube's overall performance, ease of use, and speed as significant advantages, making it a substantial upgrade over previous streaming devices. Many appreciate the voice control functionality and flawless streaming capabilities. While the device is praised for its features, some customers have expressed concerns regarding the price and remote control durability.
This summary was generated by AI based on customer reviews.
Not so great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with a nakamichi sound system. Changes your inputs randomly shuts off tv. Not a great product
No, I would not recommend this to a friendPass
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have many firesticks in my home and they work great but cube sucks. Whether wireless or hard wire with a cat6 it will often not show all the apps and images on the home page.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Jwill. I am so sorry you are having trouble using your Fire TV Cube. This device has a better Wi-Fi connection and a faster processor than any other Fire TV device so this is not the typical experience one should expect from this. I would suggest navigating to Settings>Device>Software to see if there is an update that needs to be installed. I will say that the Wi-Fi 6E connection will probably give you a better experience than hardwiring it due to the ethernet port only being capable of 100Mbps while Wi-Fi depending on your Internet Service Provider may get you much faster speeds. I hope this helps enhance or improve your experience some and we thank you for taking the time to provide your valued feedback. I hope you have a nice day!
No difference
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t see any difference between this newrer version, and the old one.
No, I would not recommend this to a friendThat Fire
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its an okay product turns on your tv when you aant to listen to music only.
I would recommend this to a friendNot working
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item for my crafting room, and unfortunately, it malfunctioned within a month of its purchase.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Meka! Thanks for reaching out. I am sorry to hear about your Fire TV Cube not working.
Try these steps: Reset Your Fire TV Cube. If your Fire TV Cube is unresponsive, press and hold the Volume Down and Mute buttons until the light flashes blue (about 40 seconds). Tip: Restart your device first to see if it resolves the problem. Just unplug the power adapter and then plug it back in. Your account information and downloaded content are deleted during a factory reset. To reset your device using Settings, follow these steps: Go to Settings on your Fire TV Cube. Select My Fire TV. Select Reset to Factory Defaults. I hope these tips help get your Fire TV Cube working again but if not, Please contact Amazon customer service at 1-888-280-4331 for further troubleshooting. Have a great day and thanks again for reaching out!
Great - lacking one thing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give 5 stars, but this doesn’t have gigabyte NIC
I would recommend this to a friendGlitchy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned these for apple tv, glad I did because amazon lost a step on Apple tv, had to reset these, they ran slow and glitchy, so far apple tv has tan smoothly!
No, I would not recommend this to a friendComplicated
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is ok for young millennials and not if you live with old people.
No, I would not recommend this to a friend- Pros mentioned:Overall performance, SpeedCons mentioned:Price
Don't be swayed by the 1%
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unlike some consumers, I USE all of my "gadgets" and this is by far the best one Amazon has put out. It SURELY is a little pricey, but IF you are looking for the all-in-one, this is it. I use it on the 77" LG OLED C2, through a Denon 4k UHD passthrough capable receiver. Once I got everything set up, this has been nothing but ROCK SOLID since its release, (yes I preordered it and put swapped out my gen 2 for this) before that, I was using the 4k MAX, and that thing is a beast. This is another level. Its easily the fastest one I have used. (of all streaming media players) and if they were maybe $99, I would have them in every corner of my house. Good Job Amazon!
I would recommend this to a friend For enthusiasts, this is trash.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the average consumer, its totally fine. Its basically just an overpriced 2 in 1 device which works great when the operator is a septua/octagenarian, because it has an HDMI in as well, which allows for voice control of cable television. I think this is really the primary use. For enthusiasts, its just a REALLY expensive Fire TV Stick 4K Max. The reason i got this is that it was advertised to be capable of reading ntfs drives. This is false. FAT32 remains the only file system it can read. Overall, massive disappointment and it made me swear off streaming devices for my secondary entertainment purposes (Apple TV 4K is still my primary though, and the undefeated goat of streaming devices).
No, I would not recommend this to a friendThis one didn’t work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one didn’t turn on, tried several YouTube suggestions but none worked. I returned the item looking to exchange it. However, the store was out of them. I suppose I’ll try to purchase another at a later date.
No, I would not recommend this to a friendThe worest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new cube is not good ..buffs all the time .. and seems like alexa listen to everything you say ..nothing like the last year one .
No, I would not recommend this to a friendDon't buy Firecube
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Typical amazon streaming device. low memory, pre-loaded with amazon apps you don't want and can't delete. Should have bought a Apple device.
No, I would not recommend this to a friendAmazon removed FireTV recast support. This is a c
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazon removed FireTV recast support. This is a crap prouct now.
No, I would not recommend this to a friendPiece of Crap
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of crap.. a super headache that just does whatever it wants to.. I'm totally sick of it.
No, I would not recommend this to a friendIrritating
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't respond to commands as it should. Freezes screen, and just stops playing .
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback on the Fire TV Cube. I am sorry to hear of the issues you are having with the functionality of the device. Here are a few troubleshooting tips for you to try to resolve the issues: 1. Check that your device has a strong internet connection. 2. If your device set up uses the Alexa app, please check that you have the latest version of the app. 3. Restart your device-Unplug it from power, wait 30 seconds, and then plug it back in. 4. If none of these steps help or if you are having problems registering the device, reset your Cube to clear up most issues. If you are still having issues with the functionality, Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you! Check that your device has a strong internet connection.
Amazon Cube
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would stop working randomly. Would need to unplug and plug back in to get it to work again
No, I would not recommend this to a friendFire cube
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well when it wants to work. My experience with this fire cube isn't as great as I hoped. After a week of usage , it became really buggy and it no longer turns on/off my tv via Alexa. It also started having issues automatically switching audio to my pair of echo dot 5th gen. Also, when paired with my echo dots via home entertainment, the sound was really glitchy. Too bad.
No, I would not recommend this to a friendWould not purchase again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase…it struggles to stay connected. Even connected on Ethernet it loses connection.
No, I would not recommend this to a friendAmazon fire cube 3rd generation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video cuts out and My return. After one month is already gone so I'm stuck with a piece of junk
No, I would not recommend this to a friend