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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 479 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Fire TV Cube's ease of use, voice control features, and Alexa integration. Many appreciate the 4K streaming capabilities and the generally positive setup experience. While some users noted occasional performance issues and app compatibility challenges, the majority found the device to be a valuable addition to their entertainment setup. The picture quality also received significant praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 479 reviews
  • Rated 3 out of 5 stars

    Started Great, has lost functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we set this up it was awesome, but slowely it has lost functionality. We are a full Alexa household, we have two fire tv sticks, 4 full echos, 2 echo dots, 1 echo spot and 1 echo show! Was very excited about voice controls for the TV but now it no longer turns on / off the TV, we have redone the setup twice, it finds and connects to the TV but won't actually control it anymore. Also it has a speaker similar to a dot to communicate to you with, however when you ask for music and the TV isnt' on, it turns the TV on which is a bit annoying when you just want to hear music, not engage the TV. I think bugs still need to be worked out...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great product, lacking some features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just like all Amazon devices do. However, voice sensitivity is not as good as my other Dots seem to be. Sometimes I have to shout at it to get it to work. Also does not support drop in feature which I use a ton, so now I have to have a Dot and this Fire Cube TV in the same room. Would have loved to replace the the Dot. So I end up not using this for anything other then viewing TV. I still use my Dot for everything else because it is more accurate and has all features. Also this does not seem to be any faster then my Fire 4k sticks in other rooms. In hind site, I should have saved money and bought the 4k stick instead.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the hands free tv and fire cube operation. But you lose some Alexa operations. Only plays music through TV, lose ability to get Alexa messages, make Alexa calls. Hands free tv operation and fire tv operations excellent.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 3 out of 5 stars

    Works pretty well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does stream 4K content, however I have found often an app for streaming (say for example History channel) will freeze, quit, reboot on its own - a daily occurrence thus far.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but needs some fine tuning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product but Had a bit of trouble pairing Alexa with Directv, but after finding a helpful vid on YouTube I was able to get them to work together. After all items are paired, I’m happy to say all is working well

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Not sure what the hype is

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the other streaming devices out there this one is not up to par. I like the cube concept which is pretty cool, but the functions are pretty much the same as the amazon fire. It’s also not as user friendly as my Roku is, but I jumped on it for the design. I’m not really sure how this eliminates my cable box because it doesn’t support xfinity or at least I haven’t been able to figure that out at all! I would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The old people love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't buy it for me. The old folks in the house love it, cause then they don't have to use the remote. I think it's dumb, they are always yelling at it. lol! A remote and my phone for looking up things on amazon is good enough for me. :)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Interesting to say the least

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too happy at moment with functionality of this device with my cable provider which was not on the list with Fire Cube. Was also told there were free programs I would be able to access and am not finding any

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like this Tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First: make sure you purchase an HDMI cable. Big enough to place Lil Square Alexa two feet away from speakers and still attach to viewing device. The instructions are simple an you will be up and watching {or Experimenting} in 20 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controls the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good and controls my lights, door and tv. The only problem is if I am watching tv and ask it to do something it doesn’t go back to what I was watching. It starts back up at the Amazon main menu.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The fire cube is the only fire gadget to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, great remote, wireless setup was easy, and it worked on the first go. I just wish it had an ethernet connection, all depends on wireless. Certainly a good box and great voice remote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good features but does not work very well to have any additional Echo devices in the same room as the other echo devices will not pair with this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade from 2nd generation device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has much better HD processing and storage than my 2nd generation Fire TV 4k unit. Alexa can get confused easily which shouldn't be a surprise to anyone familiar with that interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice streaming box

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is my trusted site for any electronics purchase. I bought it while it was on sale, easy to setup and just like that I am ready to start streaming my favorite movies.

    I would recommend this to a friend
  • Pros mentioned:
    Voice control

    Rated 3 out of 5 stars

    Nothing wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exact the same generation before it except you can turn it on with your voice and more expensive. I didn't notice any difference.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my family have enjoyed the abilty to get information whenever needed just by asking Alexa. We have had fun finding all the ways to use her. I only wished she could clean my house for me! Lol!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home automation made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the coolest of the cool. Add in all the blue tooth and smart tech gadgets and you've got a complete home automation station. Plus the home entertainment factor? Best option on the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It need’s a little work on amazon’s end with certain voice recognitions. And it will conflict with ARC a little. But overall I managed it out. And it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fun purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I upgraded my tv to 4K Ultra I didn't have a voice remote so I purchased this Cube. am enjoying I but am not sure that it is worth $80 & & antother $30 for a HDMI Cable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was not intuitive with direct tv. Documentation is sorely missing. Once I got it up, it works great when combined with the new Direct TV skill.

    I would recommend this to a friend