Customer Ratings & Reviews
- Model:
- B09BZZ3MM7
- SKU:
- 11962935
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Same as others
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same as other brand. Easy to navigate. But sometimes you have to reset coz the voice command doesn't work.
I would recommend this to a friend
Not bad for the price but could be better
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not have upscale or doesn’t do it as good as a nvidia shield, the sound is also not as good as the shield, I would expect this device to have better performance that a three year old device. Not a bad product though, it can control your tv using Alexa.
I would recommend this to a friendFire cube
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its doing well. We just bought it so cant give a long term review on it.
I would recommend this to a friend- Pros mentioned:Voice control
Cube streaming combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started trying streaming devices just recently. The cube feels so far like a good combo of a well rounded smart streaming device with a HDMI input that turns it into a sort of receiver. Talking to Alexa through the cube is a fun addon.
I would recommend this to a friend Don't buy old tech!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The RJ45 port is only 100mbs, slow in terms of todays standard, also locked up all the time. I returned and got a google TV streamer with 1000mbs port.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello! Thank you for sharing your experience with the Fire TV Cube. I'm sorry to hear about the frustrations you encountered — both the 100Mbps Ethernet port limitation and the frequent lockups are understandably significant pain points, especially given today's connectivity standards.
For most streaming use cases including 4K HDR content 100Mbps is technically sufficient, as even the most demanding 4K streams typically require 25–50Mbps. However, if you have a high-speed internet plan and multiple devices on your network, the bottleneck can become noticeable, and it's a fair criticism of the hardware specification.
Regarding the Frequent Lockups: For anyone still using the Fire TV Cube and experiencing lockups, here are some steps that can help resolve the issue:
Restart the Device — Go to Settings > My Fire TV > Restart, or unplug the power cable, wait 30 seconds, and plug it back in.
Clear App Cache — Go to Settings > Applications > Manage Installed Applications, select problematic apps, and choose Clear Cache.
Free Up Storage — Uninstall unused apps to ensure the device has adequate storage and memory headroom.
Check for Software Updates — Go to Settings > My Fire TV > About > Check for Updates to ensure the latest firmware is installed.
Factory Reset — As a last resort, go to Settings > My Fire TV > Reset to Factory Defaults to restore the device to its original state.
If these steps do not resolve persistent lockup issues, Amazon Customer Support is available 24/7 at 1-888-280-4331 and can assist further.
Thank you for your feedback it's genuinely valuable in helping others make informed decisions. I hope your Google TV Streamer is serving you well! Have a great day!
Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works awesome, kids love it, I like coming in from work and Alexa doing all the work
I would recommend this to a friendDon't waste your money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cube doesn't work nearly as well as the Firestick. Some applications do not integrate well. Icons on side loaded apps are blank. It freezes occasionally and has to be restarted quite a bit. The speed and resolution, realistically, are about the same as the firestick, so, if you're not stuck on the "hey alexa" voice control feature, or absolutely need the extra memory, skip this device and keep the stick.
No, I would not recommend this to a friendHelp to instal.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.need help with it! Can not get TV to work right. Help.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Mike,
We are happy to help with set up of your Fire TV Cube 3rd Generation. Amazon customer service is available 24/7 for assistance with your device. You can reach us at 1-888-280-4331!
Hope that helps!
Good Box
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the voice activated part of it, software works mostly
I would recommend this to a friendIts ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its easy to setup. Audio isnt the loudest. Audio isnt for the device you connect to hdmi. Its only for alexa and playing music.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello user780629,
Thank you for your feedback on the Fire TV Cube. I am sorry to hear about the audio issues your experiencing. The Fire TV Cube generally offers very good audio quality for a streaming device, however, the experience depends on having a compatible home theater system, as the Cube is designed to output sound through your existing speakers, soundbar, or AV receiver, not its own speaker. The Cube acts as a source device, sending audio to your connected soundbar or AV receiver for playback. The quality you hear ultimately depends on the capabilities of your sound system. If you are still experiencing audio problems you can call Amazon customer service, available 24/7 you can reach them at 1-888-280-4331. I hope this information is helpful, thank you!
Better, but still has problems!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, much better than the first Gen. But it keeps losing connection with my tv! That is very frustrating! I returned it for a replacement and the second one is doing the same thing. I'm using a Samsung 4k tv and a Monster 4k cable.
No, I would not recommend this to a friendMs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes my old TV work fine again. Nice options for watching movies etc.
I would recommend this to a friendFast Interface
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Fast interface and I love the fact that it can store more apps.
I would recommend this to a friendTV cube
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent. I don't use the voice remote. Works good for Amazon products.
I would recommend this to a friendIt's ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit slow on the internet. For what it is it is ok.
I would recommend this to a friend- Pros mentioned:Speed
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very fast and has plenty of hdmi ports which is nice. Eithernet is also directly made on the unit.
I would recommend this to a friend Great purchase!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!! Easy to setup and had a great 4k picture on my TV!!!
I would recommend this to a friendFire cube
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have more information for the user Good value
I would recommend this to a friendEh, not the upgrade we had hoped…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dealing with some glitches, such as two apps playing (one in background), and unable to close without rebooting. Was hoping this would be an upgrade from the fire stick but so far, no luck.
No, I would not recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really appreciate the extra storage on this Fire TV Cube compared with a Fire TV Stick. Excellent product.
I would recommend this to a friend