Customer Ratings & Reviews
- Model:
- B09BZZ3MM7
- SKU:
- 11962935
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Pros mentioned:Speed
Cube
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying this product, the speed is great. I have two of them, and will be purchasing another one.
I would recommend this to a friend - Cons mentioned:Price
HYPE - no bettter than Amazon Fire Stick 4k
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. my excitement to upgrade from Amazon Fire Stick 4k to CUBE, ended in COMPLETE DISAPPOINTMENT. Better stick to STICK and save yourself lots of money. 2. BEST BUY is NOT customer friendly. Their return policy is ruthless and unfriendly. So, avoid both the Fire TV Cube 3rd Gen Streaming Media Player with 4K Ultra and BEST BUY
No, I would not recommend this to a friend Very Useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very useful device, and is great for gift giving.
I would recommend this to a friend- Cons mentioned:Remote
Get something else.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are nightmares. Any hardware Amazon has put out recently has been full of issues for me. First, the remote wasn't paired with the unit. I had to directly connect it to my router to get my phone app remote to work. Still haven't been able to pair the remote. Also, every time I ask it to open a program, it changes in the input on my TV to another input. This thing is a headache to use.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Alexa fire cube
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Have had no issues. Alexa responds immediately. I would recommend this product
I would recommend this to a friend - Pros mentioned:Speed
Works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote on my Gen 1 model gave up. I decided to upgrade. Everything is so much faster now.
I would recommend this to a friend Horrible experience.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the fire cube in July of 2024. Shortly after it was past its returnable date unless I do the big inconvenient manufacture return it staryed doing weird glitch stuff like showing bright red static screen while then showing the actual picture then back to red static. It goes offline all the time and everytime it gets an updaye it forces a log in to all my streaming services saying it's a new device. My disneyplus.com has locked me out because it keeps seeing new device every couple of weeks to which I have to call disneyplus.com tech support to verify it's actually my cube in my home. Dont waste your money on this cube.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello BenjaminSaylor! I am so sorry to hear that you are having these issues with your Fire TV Cube. This is our premium streaming device that should have a premium experience along with it. Your device is functioning in a way that none of our Fire TV Cubes are supposed to. I know you mentioned that you are currently out of the exchange policy with Best Buy so I would recommend contacting Amazon Customer Support at 888.280.4331 for additional troubleshooting if you haven't already as there are a few troubleshooting steps they may recommend that could resolve your issue. They can also discuss what options are available to you otherwise. A typical software update (which we do to ensure that you have the latest patches for resolving any glitches and continuously improve upon your experience) should not require you to log back in to your apps and services every time. I apologize again for the trouble you are having and I hope we are able to resolve your issue and get you the premium experience you should be having with your Fire Cube. Thank you again for your time and I hope you have a great day!
- Pros mentioned:Speed
The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Buy. Dies everything and tgen some. My favorite about this is the speed. No more dag!
I would recommend this to a friend Complete junk...AVOID
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is GARBAGE. ONLY the Prime video app works. Every other 3rd party streaming app that I downloaded had audio sync issues. After spending 5-10 minutes fiddling with the sync controls you can get it almost perfect but as soon as you turn off the cube all of your settings are lost. All of the 3rd party apps are noticeably dimmer/darker than the Prime app or the same 35d party app running on my 5 year old Roku stick. This is supposedly WiFi 6e but running speed tests from the cubes own menu show that the best I could get on WiFi is 91 mbps which is slower than its pathetic 100 mbps ethernet port. Updates to the cube's firmware fail 90% of the time. When you can get the updates to work they don't fix anything. Did I ,emtion the nonstop barrage of Amazon ads getting pumped onto my screen? Don't spend money on this. Buy a new Roku or Apple TV box instead. I promise you will be much happier. I'm going to see if I can return this and if not, it will be more e-waste in the landfill.
No, I would not recommend this to a friend- Pros mentioned:Voice control
NO BUFFERING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to the Fire stick Cube with great results. No buffering and easy voice control.
I would recommend this to a friend - Pros mentioned:Speed
3rd gen cube
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much faster, more responsive than 1st one i had. Will relegate that one to the bedroom
I would recommend this to a friend Alexa Cube
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gift for all my family my kids love not having to worry about the remote
I would recommend this to a friendMeh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like most things made by Amazon, it’s so so. All their stuff is cheaply made and only seems to work good for a week before bugs crashing and lagging occurs.
No, I would not recommend this to a friendPoor picture quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unsatisfied with the picture quality. I also have Roku on the same TV and the picture is outstanding. With the Cube the pic is snowy on some channels. Same channels on Roku, no problem.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love. Use it to download my apps and watch all my favorite shows.
I would recommend this to a friend - Pros mentioned:Streaming
Fire cube
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much improved over previous box. Great for tv and streaming.
I would recommend this to a friend Not all that special
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this had some extra features that a regular firestick didnt have, unless Im using it wrong dont really see a difference. Just stick with a firestick.
No, I would not recommend this to a friend- Pros mentioned:Streaming
Best cube ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best Amazon streaming device I’ve owned
I would recommend this to a friend Amazon cube
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to be able to process faster than 100mbps. Too much buffering
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi MaryO, thank you for your feedback on the Fire TV Cube. I am sorry to see you are having issues with buffering. To resolve most streaming issues:
Restart your Fire TV Cube.
Clear app data for Fire TV Cube apps.
Restart your home network devices (for example, modems and routers).
Connect to Ethernet with the included Ethernet-adapter if possible.
Use a High-Speed HDMI cable for streaming titles in 4K Ultra HD.
I hope this information is helpful. Have a great day!
Amazon Fire TV Cube
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item to store - didn't need this product
No, I would not recommend this to a friend