Customer Ratings & Reviews
- Model:
- B09BZZ3MM7
- |
- SKU:
- 6522377
Customer reviews
Rating 4.7 out of 5 stars with 1505 reviews
(1,505 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Fire TV Cube's ease of use, performance, and picture quality, frequently praising its voice control and Alexa integration. Many appreciate the improved streaming capabilities and increased storage compared to previous models. While some find the price point a bit high, the majority of users highlight the positive impact on their viewing experience. A few users mentioned minor setup challenges and limitations with the Ethernet port speed.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Voice control
Rated 4 out of 5 stars
Cube streaming combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started trying streaming devices just recently. The cube feels so far like a good combo of a well rounded smart streaming device with a HDMI input that turns it into a sort of receiver. Talking to Alexa through the cube is a fun addon.
I would recommend this to a friend Rated 4 out of 5 stars
Fire cube
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its doing well. We just bought it so cant give a long term review on it.
I would recommend this to a friendRated 1 out of 5 stars
Horrible experience.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the fire cube in July of 2024. Shortly after it was past its returnable date unless I do the big inconvenient manufacture return it staryed doing weird glitch stuff like showing bright red static screen while then showing the actual picture then back to red static. It goes offline all the time and everytime it gets an updaye it forces a log in to all my streaming services saying it's a new device. My disneyplus.com has locked me out because it keeps seeing new device every couple of weeks to which I have to call disneyplus.com tech support to verify it's actually my cube in my home. Dont waste your money on this cube.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello BenjaminSaylor! I am so sorry to hear that you are having these issues with your Fire TV Cube. This is our premium streaming device that should have a premium experience along with it. Your device is functioning in a way that none of our Fire TV Cubes are supposed to. I know you mentioned that you are currently out of the exchange policy with Best Buy so I would recommend contacting Amazon Customer Support at 888.280.4331 for additional troubleshooting if you haven't already as there are a few troubleshooting steps they may recommend that could resolve your issue. They can also discuss what options are available to you otherwise. A typical software update (which we do to ensure that you have the latest patches for resolving any glitches and continuously improve upon your experience) should not require you to log back in to your apps and services every time. I apologize again for the trouble you are having and I hope we are able to resolve your issue and get you the premium experience you should be having with your Fire Cube. Thank you again for your time and I hope you have a great day!
Rated 4 out of 5 stars
Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works awesome, kids love it, I like coming in from work and Alexa doing all the work
I would recommend this to a friendRated 1 out of 5 stars
Don't waste your money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cube doesn't work nearly as well as the Firestick. Some applications do not integrate well. Icons on side loaded apps are blank. It freezes occasionally and has to be restarted quite a bit. The speed and resolution, realistically, are about the same as the firestick, so, if you're not stuck on the "hey alexa" voice control feature, or absolutely need the extra memory, skip this device and keep the stick.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good Box
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the voice activated part of it, software works mostly
I would recommend this to a friendRated 3 out of 5 stars
Better, but still has problems!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, much better than the first Gen. But it keeps losing connection with my tv! That is very frustrating! I returned it for a replacement and the second one is doing the same thing. I'm using a Samsung 4k tv and a Monster 4k cable.
No, I would not recommend this to a friendRated 3 out of 5 stars
Eh, not the upgrade we had hoped…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dealing with some glitches, such as two apps playing (one in background), and unable to close without rebooting. Was hoping this would be an upgrade from the fire stick but so far, no luck.
No, I would not recommend this to a friendRated 4 out of 5 stars
Ms.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes my old TV work fine again. Nice options for watching movies etc.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very fast and has plenty of hdmi ports which is nice. Eithernet is also directly made on the unit.
I would recommend this to a friend Rated 4 out of 5 stars
It's ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit slow on the internet. For what it is it is ok.
I would recommend this to a friendRated 2 out of 5 stars
Disappointing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to say this is disappointing. There are annoying audio syncing issues, which Amazon is aware of. But their method of fixing it is kind of bizarre and it doesn't work anyway. The strangest part is that the audio sync problem is only with Amazon Prime videos. All the other streaming apps work fine. The other issue is I'm using it to control my TV, receiver, and satellite box, but everytime I tell it to turn on the TV it goes straight to Fire TV instead of the satellite. Very annoying and difficult to fix. They have their own "live tv" option which is even worse. I can't get rid of that, it's an annoying button on the remote. The worst of all is the picture quality isn't as good as Chromecast or the apps on my Samsung TV. I kind of want to return this but I'll keep trying. It's only been a month, maybe it will get better. Overall it's a bummer.
No, I would not recommend this to a friendRated 2 out of 5 stars
Poor picture quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unsatisfied with the picture quality. I also have Roku on the same TV and the picture is outstanding. With the Cube the pic is snowy on some channels. Same channels on Roku, no problem.
No, I would not recommend this to a friendRated 4 out of 5 stars
Fast Interface
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Fast interface and I love the fact that it can store more apps.
I would recommend this to a friendRated 4 out of 5 stars
TV cube
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent. I don't use the voice remote. Works good for Amazon products.
I would recommend this to a friendRated 4 out of 5 stars
Fire cube
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have more information for the user Good value
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really appreciate the extra storage on this Fire TV Cube compared with a Fire TV Stick. Excellent product.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Cube
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying this product, the speed is great. I have two of them, and will be purchasing another one.
I would recommend this to a friend - Cons mentioned:Price
Rated 1 out of 5 stars
HYPE - no bettter than Amazon Fire Stick 4k
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. my excitement to upgrade from Amazon Fire Stick 4k to CUBE, ended in COMPLETE DISAPPOINTMENT. Better stick to STICK and save yourself lots of money. 2. BEST BUY is NOT customer friendly. Their return policy is ruthless and unfriendly. So, avoid both the Fire TV Cube 3rd Gen Streaming Media Player with 4K Ultra and BEST BUY
No, I would not recommend this to a friend Rated 4 out of 5 stars
Great purchase!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!! Easy to setup and had a great 4k picture on my TV!!!
I would recommend this to a friend








