Customer Ratings & Reviews
- Model:
- B09BZZ3MM7
- SKU:
- 6522377
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Fire TV Cube's ease of use, performance, and picture quality, frequently praising its voice control and Alexa integration. Many appreciate the improved streaming capabilities and increased storage compared to previous models. While some find the price point a bit high, the majority of users highlight the positive impact on their viewing experience. A few users mentioned minor setup challenges and limitations with the Ethernet port speed.
This summary was generated by AI based on customer reviews.
Complete junk...AVOID
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is GARBAGE. ONLY the Prime video app works. Every other 3rd party streaming app that I downloaded had audio sync issues. After spending 5-10 minutes fiddling with the sync controls you can get it almost perfect but as soon as you turn off the cube all of your settings are lost. All of the 3rd party apps are noticeably dimmer/darker than the Prime app or the same 35d party app running on my 5 year old Roku stick. This is supposedly WiFi 6e but running speed tests from the cubes own menu show that the best I could get on WiFi is 91 mbps which is slower than its pathetic 100 mbps ethernet port. Updates to the cube's firmware fail 90% of the time. When you can get the updates to work they don't fix anything. Did I ,emtion the nonstop barrage of Amazon ads getting pumped onto my screen? Don't spend money on this. Buy a new Roku or Apple TV box instead. I promise you will be much happier. I'm going to see if I can return this and if not, it will be more e-waste in the landfill.
No, I would not recommend this to a friendAlexa not responding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not working with samsung neo qled 8k. I have connected through hdmi cable. My old fire stick was better than this expensive fire tv cube
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Rakesh. Thank you for your review. I'm sorry to hear the Fire TV Cube 3rd Gen isn't working with your Samsung Neo QLED 8K TV. It's especially frustrating since your previous Fire Stick worked well, and I understand your disappointment. Some quick troubleshooting steps that might help: try using a different HDMI port on your TV, ensure you're using the HDMI cable that came with the Cube, check if both devices have the latest software updates, and make sure the Cube's power adapter is plugged directly into a wall outlet, not a surge protector. If you've already tried these steps, you may want to verify your TV's settings are configured for optimal compatibility with external devices. I hope that helps, and have a great day.
- Pros mentioned:Overall performance
Alexa fire cube
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Have had no issues. Alexa responds immediately. I would recommend this product
I would recommend this to a friend - Pros mentioned:Speed
Works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote on my Gen 1 model gave up. I decided to upgrade. Everything is so much faster now.
I would recommend this to a friend - Pros mentioned:Speed
The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Buy. Dies everything and tgen some. My favorite about this is the speed. No more dag!
I would recommend this to a friend Very Useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very useful device, and is great for gift giving.
I would recommend this to a friend- Pros mentioned:Voice control
NO BUFFERING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to the Fire stick Cube with great results. No buffering and easy voice control.
I would recommend this to a friend - Pros mentioned:Speed
3rd gen cube
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much faster, more responsive than 1st one i had. Will relegate that one to the bedroom
I would recommend this to a friend Alexa Cube
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gift for all my family my kids love not having to worry about the remote
I would recommend this to a friendMeh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like most things made by Amazon, it’s so so. All their stuff is cheaply made and only seems to work good for a week before bugs crashing and lagging occurs.
No, I would not recommend this to a friendFire cube
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can download different apps and get lots of free tv channels. Same as firestick but more $$$$$ stick with firestick.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, JaimeS. Thank you for taking the time to leave a review on the Fire TV Cube. The Fire TV Cube features hands-free Alexa with a built-in mic and speakers - control your compatible TV, soundbar, and receivers with your voice, even from across the room. The Fire TV Cube also features additional ports: an HDMI port so you can connect and control other entertainment devices with just your voice, USB-A 2.0 for added storage, and an Ethernet port 10/100 Mbps for wired access. If you have any questions about the device or need assistance, I recommend reaching out to Amazon Customer Support at 1-888-280-4331. Thank you for providing feedback; have a wonderful day!
- Pros mentioned:Ease of use
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love. Use it to download my apps and watch all my favorite shows.
I would recommend this to a friend Disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work like we were told it would. Was not worth the money.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback CourtneyG.
Amazon cube
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to be able to process faster than 100mbps. Too much buffering
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi MaryO, thank you for your feedback on the Fire TV Cube. I am sorry to see you are having issues with buffering. To resolve most streaming issues:
Restart your Fire TV Cube.
Clear app data for Fire TV Cube apps.
Restart your home network devices (for example, modems and routers).
Connect to Ethernet with the included Ethernet-adapter if possible.
Use a High-Speed HDMI cable for streaming titles in 4K Ultra HD.
I hope this information is helpful. Have a great day!
- Pros mentioned:Streaming
Fire cube
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much improved over previous box. Great for tv and streaming.
I would recommend this to a friend Not all that special
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this had some extra features that a regular firestick didnt have, unless Im using it wrong dont really see a difference. Just stick with a firestick.
No, I would not recommend this to a friendAmazon Fire TV Cube
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item to store - didn't need this product
No, I would not recommend this to a friend- Pros mentioned:Streaming
Best cube ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best Amazon streaming device I’ve owned
I would recommend this to a friend The Cube?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason these do not work for me, think it's the TV but for now I'll just do without.
I would recommend this to a friendTakes control of my TV source.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps taking control of my TV source when I don't want it to. I have it connected on an on off switch so I can turn it off when I don't use it so that it doesn't randomly take control. I know I can disable CEC but when I want to use it, I want it to take control of the video source.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Brad! Thank you so much for your feedback and review of your experience with your Fire TV Cube. I can see how your device taking control of your source when you don't want it to can be frustrating. You are correct that you can typically switch off access to your Fire TV Cube from being able to do this through the CEC function of your TV, but as you stated this would prevent you from being able to selectively take control without having to go back into the HDMI setting of your TV. One thing that could assist, is that this device has an HDMI pass through feature that allows you to plug in another source directly through it so that you could potentially not have to change sources for that device. This would limit you to only being able to do this with one additional device unless you were to get an HDMI hub but if you are using only one other device, this may be your best solution. I hope this helps some and that you are able to enjoy everything else about your Fire TV Cube! Thanks again for your feedback and time and I hope you have a great day!