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Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.7 out of 5 stars with 1550 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Fire TV Cube as a high-performing device, noting its speed and ease of use. Users appreciate its streaming capabilities, voice control, and ample storage space. While some concerns exist regarding the price, the device's overall performance and features like Wi-Fi 6 and the included remote are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,550 reviews
  • Rated 1 out of 5 stars

    Fire TV Frustrations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fire TV will not work with a Klipsch soundbar

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi ChuckS,

      Thank you for sharing your feedback about the Fire TV Cube. I'm sorry to hear you're experiencing compatibility issues with your Klipsch soundbar—that's definitely frustrating when you expect your devices to work together seamlessly.

      The Fire TV Cube should be compatible with most soundbars, including Klipsch models, through HDMI-ARC/eARC or optical audio connections. Here are some troubleshooting steps that may help resolve the connection issue:

      Check HDMI-ARC connection: Ensure the Fire TV Cube is connected to your TV's HDMI-ARC port, and that your Klipsch soundbar is also connected to the TV's HDMI-ARC port (or optical audio output)
      Enable HDMI-CEC: Go to Settings > Display & Sounds > Audio > HDMI-CEC Device Control and make sure it's enabled on both your TV and Fire TV Cube
      Adjust audio settings: Go to Settings > Display & Sounds > Audio and try different audio output options (Dolby Digital, Stereo, or Auto)
      Update firmware: Ensure both your Fire TV Cube and Klipsch soundbar have the latest firmware updates installed
      Try optical connection: If HDMI-ARC isn't working, connect your soundbar to the TV via optical cable instead

      If these steps don't resolve the compatibility issue, I'd recommend contacting our support team at 1-888-280-4331 or through the Amazon app. They can help troubleshoot further and may have specific guidance for your Klipsch soundbar model. You might also want to reach out to Klipsch support to ensure your soundbar is configured correctly for external devices.

      Your feedback about this compatibility challenge is valuable and helps us identify where additional support or documentation may be needed. AmazonDevices

  • Rated 1 out of 5 stars

    Complete junk...AVOID

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is GARBAGE. ONLY the Prime video app works. Every other 3rd party streaming app that I downloaded had audio sync issues. After spending 5-10 minutes fiddling with the sync controls you can get it almost perfect but as soon as you turn off the cube all of your settings are lost. All of the 3rd party apps are noticeably dimmer/darker than the Prime app or the same 35d party app running on my 5 year old Roku stick. This is supposedly WiFi 6e but running speed tests from the cubes own menu show that the best I could get on WiFi is 91 mbps which is slower than its pathetic 100 mbps ethernet port. Updates to the cube's firmware fail 90% of the time. When you can get the updates to work they don't fix anything. Did I ,emtion the nonstop barrage of Amazon ads getting pumped onto my screen? Don't spend money on this. Buy a new Roku or Apple TV box instead. I promise you will be much happier. I'm going to see if I can return this and if not, it will be more e-waste in the landfill.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Alexa fire cube

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Have had no issues. Alexa responds immediately. I would recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very useful device, and is great for gift giving.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote on my Gen 1 model gave up. I decided to upgrade. Everything is so much faster now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy. Dies everything and tgen some. My favorite about this is the speed. No more dag!

    I would recommend this to a friend
  • Pros mentioned:
    Voice control

    Rated 5 out of 5 stars

    NO BUFFERING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Fire stick Cube with great results. No buffering and easy voice control.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    3rd gen cube

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster, more responsive than 1st one i had. Will relegate that one to the bedroom

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor picture quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unsatisfied with the picture quality. I also have Roku on the same TV and the picture is outstanding. With the Cube the pic is snowy on some channels. Same channels on Roku, no problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa Cube

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift for all my family my kids love not having to worry about the remote

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most things made by Amazon, it’s so so. All their stuff is cheaply made and only seems to work good for a week before bugs crashing and lagging occurs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love. Use it to download my apps and watch all my favorite shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire cube

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved over previous box. Great for tv and streaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazon cube

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to be able to process faster than 100mbps. Too much buffering

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi MaryO, thank you for your feedback on the Fire TV Cube. I am sorry to see you are having issues with buffering. To resolve most streaming issues:

      Restart your Fire TV Cube.
      Clear app data for Fire TV Cube apps.
      Restart your home network devices (for example, modems and routers).
      Connect to Ethernet with the included Ethernet-adapter if possible.
      Use a High-Speed HDMI cable for streaming titles in 4K Ultra HD.
      I hope this information is helpful. Have a great day! AmazonDevices

  • Rated 3 out of 5 stars

    Not all that special

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this had some extra features that a regular firestick didnt have, unless Im using it wrong dont really see a difference. Just stick with a firestick.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best cube ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Amazon streaming device I’ve owned

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Alexa not responding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not working with samsung neo qled 8k. I have connected through hdmi cable. My old fire stick was better than this expensive fire tv cube

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Rakesh. Thank you for your review. I'm sorry to hear the Fire TV Cube 3rd Gen isn't working with your Samsung Neo QLED 8K TV. It's especially frustrating since your previous Fire Stick worked well, and I understand your disappointment. Some quick troubleshooting steps that might help: try using a different HDMI port on your TV, ensure you're using the HDMI cable that came with the Cube, check if both devices have the latest software updates, and make sure the Cube's power adapter is plugged directly into a wall outlet, not a surge protector. If you've already tried these steps, you may want to verify your TV's settings are configured for optimal compatibility with external devices. I hope that helps, and have a great day. AmazonDevices

  • Rated 3 out of 5 stars

    Amazon Fire TV Cube

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item to store - didn't need this product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The Cube?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason these do not work for me, think it's the TV but for now I'll just do without.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, but remote control didnt last long. Ended up having to purchase a new remote

    I would recommend this to a friend