Customer Ratings & Reviews
- Model:
- B09BZZ3MM7
- SKU:
- 6522377
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Fire TV Cube's ease of use, performance, and picture quality, frequently praising its voice control and Alexa integration. Many appreciate the improved streaming capabilities and increased storage compared to previous models. While some find the price point a bit high, the majority of users highlight the positive impact on their viewing experience. A few users mentioned minor setup challenges and limitations with the Ethernet port speed.
This summary was generated by AI based on customer reviews.
No satisfy but could be better.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps blacking out during Netflix program and Dolby vision keeps appearing on screen after intermittent issue.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Gojojo. I am so sorry you are having issues with your Fire TV Cube. What you are describing sounds like it is an issue with the Dolby Vision feature on your television set and input rather than the Fire TV Cube itself. I would recommend trying to plug it into a different input to see if that fixes it or try a different HDMI cable. You may also want to ensure that the cable is plugged in firmly to your HDMI ports. If this does not help solve your problem, you can try contacting Amazon Customer Support at 888.280.4331 to troubleshoot further. I hope this helps improve your experience and that you have a great day!
No more cable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cut ties to cable. Best decision we could make. More channels to view that we are interested in watching.
I would recommend this to a friendAwsome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.State of the art equipment, love the look the look. I only wish the company could make a backlight remote
I would recommend this to a friendNo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel it’s a waste of money. Highly do not recommend!
No, I would not recommend this to a friendGet something else.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are nightmares. Any hardware Amazon has put out recently has been full of issues for me. First, the remote wasn't paired with the unit. I had to directly connect it to my router to get my phone app remote to work. Still haven't been able to pair the remote. Also, every time I ask it to open a program, it changes in the input on my TV to another input. This thing is a headache to use.
No, I would not recommend this to a friendGreat new fire box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the new processor. Overall a great product..
I would recommend this to a friendBuyer Beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this hoping it would perform better than my outdated firestick. Its actually worse. ALL streaming apps continuously freeze. The only one that works good is the Prime video app, which seems very suspect to me. Just buy a roku. much better
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback Wrong WayFPV. I'm sorry to hear you are having issues with your Amazon Fire TV Cube 3rd gen. Let's try some basic troubleshooting to help resolve the issue. First, let's restart your Fire TV Cube.
Use the power adapter and connection equipment that came with your device.
Verify that your TV is on and set to the correct HDMI input channel.
Make sure that connected devices (A/V receiver or soundbar) are turned on.
Confirm that your TV is HDCP-compliant. Review the video-cable section of the TV owner's manual.
Be sure that the HDMI cable is fully connected to both your TV and Fire TV Cube.
Use a High-Speed HDMI cable.
Try replacing your HDMI cable or HDMI hub with a new one.
Check your TV for firmware updates. If this information does not help, you can reach Amazon Customer service 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this information helps, thank you!
Amazon - Fire TV Cube
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was unable to connect the fire cube to my wifi. I had to use an ethernet cable.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello ArnoldB,
I'm sorry for your experience with the Fire TV Cube, thank you for your feedback. Here are some things you can do to fix issues with Wi-Fi connections with your device: Select Settings > Network from the Fire TV menu, then Play/Pause on your remote, and follow the recommended steps.
Use the included features to help with troubleshooting:
-Wi-Fi switch: Use the switch to turn off/on the internet connection to your Fire TV device.
-Reboot Fire TV: Use this option to restart your Fire TV device from the Wi-Fi troubleshooting page on the device.
If the connection issue persists try the following:
-Use the connectors and cables that came with your Fire TV device.
-Confirm that you are using a Wi-Fi password and not an Amazon account password.
-Store your Fire TV out of enclosed areas such as closets that block your Wi-Fi signal.
-Restart your Fire TV device and any home network devices like modems or routers.
I hope that has helped! Have a great day!
Amazon CUBE has inherent dysfunctions!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two CUBES; one for our new 83" LG OLED and another to replace the Firestick on our Sony 65" TV. Both CUBES would shut off continuously and after 2 attempts by Geek Squad, it was decided to revert to the Firesticks, which resolved the issues.
No, I would not recommend this to a friendRemote doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to return this item. The cube works great but the remote input works about 20% of the time.
No, I would not recommend this to a friendWonderful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and upgraded love the size and communications
I would recommend this to a friendNot working
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item for my crafting room, and unfortunately, it malfunctioned within a month of its purchase.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Meka! Thanks for reaching out. I am sorry to hear about your Fire TV Cube not working.
Try these steps: Reset Your Fire TV Cube. If your Fire TV Cube is unresponsive, press and hold the Volume Down and Mute buttons until the light flashes blue (about 40 seconds). Tip: Restart your device first to see if it resolves the problem. Just unplug the power adapter and then plug it back in. Your account information and downloaded content are deleted during a factory reset. To reset your device using Settings, follow these steps: Go to Settings on your Fire TV Cube. Select My Fire TV. Select Reset to Factory Defaults. I hope these tips help get your Fire TV Cube working again but if not, Please contact Amazon customer service at 1-888-280-4331 for further troubleshooting. Have a great day and thanks again for reaching out!
Pass
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have many firesticks in my home and they work great but cube sucks. Whether wireless or hard wire with a cat6 it will often not show all the apps and images on the home page.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Jwill. I am so sorry you are having trouble using your Fire TV Cube. This device has a better Wi-Fi connection and a faster processor than any other Fire TV device so this is not the typical experience one should expect from this. I would suggest navigating to Settings>Device>Software to see if there is an update that needs to be installed. I will say that the Wi-Fi 6E connection will probably give you a better experience than hardwiring it due to the ethernet port only being capable of 100Mbps while Wi-Fi depending on your Internet Service Provider may get you much faster speeds. I hope this helps enhance or improve your experience some and we thank you for taking the time to provide your valued feedback. I hope you have a nice day!
Not so great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with a nakamichi sound system. Changes your inputs randomly shuts off tv. Not a great product
No, I would not recommend this to a friendNo difference
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t see any difference between this newrer version, and the old one.
No, I would not recommend this to a friendThat Fire
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its an okay product turns on your tv when you aant to listen to music only.
I would recommend this to a friendGlitchy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned these for apple tv, glad I did because amazon lost a step on Apple tv, had to reset these, they ran slow and glitchy, so far apple tv has tan smoothly!
No, I would not recommend this to a friendGreat - lacking one thing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give 5 stars, but this doesn’t have gigabyte NIC
I would recommend this to a friend- Pros mentioned:Overall performance, SpeedCons mentioned:Price
Don't be swayed by the 1%
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unlike some consumers, I USE all of my "gadgets" and this is by far the best one Amazon has put out. It SURELY is a little pricey, but IF you are looking for the all-in-one, this is it. I use it on the 77" LG OLED C2, through a Denon 4k UHD passthrough capable receiver. Once I got everything set up, this has been nothing but ROCK SOLID since its release, (yes I preordered it and put swapped out my gen 2 for this) before that, I was using the 4k MAX, and that thing is a beast. This is another level. Its easily the fastest one I have used. (of all streaming media players) and if they were maybe $99, I would have them in every corner of my house. Good Job Amazon!
I would recommend this to a friend For enthusiasts, this is trash.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the average consumer, its totally fine. Its basically just an overpriced 2 in 1 device which works great when the operator is a septua/octagenarian, because it has an HDMI in as well, which allows for voice control of cable television. I think this is really the primary use. For enthusiasts, its just a REALLY expensive Fire TV Stick 4K Max. The reason i got this is that it was advertised to be capable of reading ntfs drives. This is false. FAT32 remains the only file system it can read. Overall, massive disappointment and it made me swear off streaming devices for my secondary entertainment purposes (Apple TV 4K is still my primary though, and the undefeated goat of streaming devices).
No, I would not recommend this to a friend