Customer Ratings & Reviews
- Model:
- B09BZZ3MM7
- SKU:
- 6522377
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the Fire TV Cube as a high-performing device, noting its speed and ease of use. Users appreciate its streaming capabilities, voice control, and ample storage space. While some concerns exist regarding the price, the device's overall performance and features like Wi-Fi 6 and the included remote are generally well-received.
This summary was generated by AI based on customer reviews.
Lack of support for kids profile
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not support kids profile. It defeats the purpose of having a new better one.
No, I would not recommend this to a friendFire cube
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can download different apps and get lots of free tv channels. Same as firestick but more $$$$$ stick with firestick.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, JaimeS. Thank you for taking the time to leave a review on the Fire TV Cube. The Fire TV Cube features hands-free Alexa with a built-in mic and speakers - control your compatible TV, soundbar, and receivers with your voice, even from across the room. The Fire TV Cube also features additional ports: an HDMI port so you can connect and control other entertainment devices with just your voice, USB-A 2.0 for added storage, and an Ethernet port 10/100 Mbps for wired access. If you have any questions about the device or need assistance, I recommend reaching out to Amazon Customer Support at 1-888-280-4331. Thank you for providing feedback; have a wonderful day!
product purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great customer service item just didnt work as the way i wanted it to
No, I would not recommend this to a friendTakes control of my TV source.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps taking control of my TV source when I don't want it to. I have it connected on an on off switch so I can turn it off when I don't use it so that it doesn't randomly take control. I know I can disable CEC but when I want to use it, I want it to take control of the video source.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Brad! Thank you so much for your feedback and review of your experience with your Fire TV Cube. I can see how your device taking control of your source when you don't want it to can be frustrating. You are correct that you can typically switch off access to your Fire TV Cube from being able to do this through the CEC function of your TV, but as you stated this would prevent you from being able to selectively take control without having to go back into the HDMI setting of your TV. One thing that could assist, is that this device has an HDMI pass through feature that allows you to plug in another source directly through it so that you could potentially not have to change sources for that device. This would limit you to only being able to do this with one additional device unless you were to get an HDMI hub but if you are using only one other device, this may be your best solution. I hope this helps some and that you are able to enjoy everything else about your Fire TV Cube! Thanks again for your feedback and time and I hope you have a great day!
- Pros mentioned:Overall performance
Cube Calm
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, provides clearer picture, less buffering than Firestick 4K.
I would recommend this to a friend Best Buy RIP-IFF
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please be careful when you spend your money at Best Buy. They are a rip off. I purchased the wrong item. I sent it back after a month. They tell me I sent them an empty box after I kept asking where is my refund? Where is my refund? that’s the answer they gave me that I’ve mailed back an empty box never any proper customer service they brush you off and tell you you were receive a call in two days after trying for 10 times. It’s the same exact words each customer service representative tell you they have in front of them tell you how important you are and then they brush you off you never hear from them again I do not have $119 to throw away. Be careful, they all have a story and a game to play with our money
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work like we were told it would. Was not worth the money.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback CourtneyG.
Alexa service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good decisions because is easy to use and have good service
I would recommend this to a friendIt's k, but not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest, my TV functions much faster with 120hz and 480 motion rate. I will Not recommend
No, I would not recommend this to a friendNot for me
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as I expected doesn’t respond to Alexa commands and doesn’t act as a tv speaker either
No, I would not recommend this to a friendWe save money with the fire cube
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our fire cubes on our TVs We no longer pay for dish or DIRECTV we watch TV off of apps now. I save $150 a month by not ordering dish or DIRECTV anymore .. Best decision we have ever made..
I would recommend this to a friendAs far as ease of use this thing bombs!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As far as ease of use this thing bombs. I purchased this for one TV and a ROKU for my second. The ROKU I hade set up in Minutes. I spent an hour working with the Fire Cube and never did get it completely set up. I wanted to get away from my terrible Samsung menu and got one that was even worse. I had to google to get instructions on how to add and remove channel and then Spectrum wasn't even listed??? I don't get the positive reviews. Huge disappointment. Returning it for another ROKU device that actually works.
No, I would not recommend this to a friendAmazon cube
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well thus far. We have firesticks but this is our first device we can really talk to. We bought this to have enough room for apps while we cut the cord and go to streaming services.
I would recommend this to a friendBad product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too satisfactory with this product because Alexa don’t play music when I ask for a song said yes Amazon music but it won’t play
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Dani! I'm sorry to hear about the issues you are facing playing music on the Fire TV Cube. First, make sure the microphone on the Fire TV Cube is on. If it's on and Alexa still doesn't play music from Amazon music, unplug your Fire TV Cube for 10 seconds and plug it back in. Make sure the Fire TV Cube has the most up to date software. If these don't work, make sure you have your music streaming services added in your Alexa app. If you're still facing issues with this, please call Amazon Customer Service for additional support. You can reach them at 1-888-280-4331 and they are available 24/7. Hope this helps and have a great day!
I tried…but too many restarts!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did like this..however had to exchange this because it kept freezing. I had to do restarts every day. The exchanged unit did the same thing. I finally returned and got the Fire 4K Max, which I paired with my Echo Dot. Much much better…with no freezing issues.
No, I would not recommend this to a friendOkay
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is distorted for live sports. Other than that I like it.
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've found that I like the Fire Cube better than the Roku. It has better navigation and is more reliable. I especially like the upgrades on the third generation cube.
I would recommend this to a friend- Pros mentioned:Storage
Fire cuba
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price great,easy set up ,works great,lots of space
I would recommend this to a friend NO KIDS PROFILE!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to upgrade our previous Fire Stick. However for whatever reason it DOES NOT support kids profiles. Will be returning.
No, I would not recommend this to a friendAmazon fire cube
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fire cube is a great idea and we know how it works because we have another one. This one heats up and shuts off! In the middle of a good show or movie and you can’t get it back!
No, I would not recommend this to a friend