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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 6377 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 6,377 reviews
  • Rated 3 out of 5 stars

    Fire stick

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor signal at times, which causes movies and play time to lapse

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A+ - great deal on all Amazon Firesticks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is currently running a sale through the holidays that gives you the Amazon Firesticks at 50% off the regular price. Definitely take advantage of this deal while yoy can. I bought extras as stocking stuffers!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ha3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was extremely difficult to get set up and working. Thought the instructions for starting were very confusing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good in the long run

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only giving it an average rating because I have bought these a couple of times but every time they stop performing after a little while

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap, but not easy to navigate

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the device you want to give to anyone tech-challenged as Amazon will just endlessly barrage them to download more and more apps and try to pay for more and more subscriptions not realizing they could probably get most of the content they want to watch under a single or fewer umbrellas.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi bear, thank you for taking time to provide feedback on the Fire TV Stick. I would like to provide some steps to filter out unwanted ads being displayed. Navigate to Settings on the home page of Fire Stick, find Preferences, and click on it. Go down to Privacy Settings. Turn off the following: Device Usage Data, Collect App Usage Data, and Interest-based Ads. Go back and click on the Data Monitoring. Turn it off as well. Go back and find Featured Content. There, turn off: Allow Video Autoplay and Allow Audio Autoplay. If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. Hope this helps a bit. Have a wonderful day! AmazonDevices

  • Rated 3 out of 5 stars

    Posed a challenge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen navigation was not very simple for an older person. No longer using it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it.I t took me a long time to set it up. I'm going to use it when I sign up for the nfl package This fall

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad item. Can watch most movies. Let you see free movies on a number of platforms

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fire stick tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was alright having not to bad just didn’t like how it connect to my lights every time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind Of Faulty Not That Great it takes to long for TV to come on

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works but disconnects sometimes with remote

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi SandipM, I'm really sorry your Fire TV Stick Remote keeps disconnecting, let's try the following:



      Replace the batteries in your remote.



      Move your remote closer to your Fire TV Stick, within 10 ft (3 m).



      Restart your Fire TV Stick.

      Unplug the power cord or adapter for three minutes and then plug it back in.



      If the issue persists, try the following:



      Remove the batteries from your remote, wait 30 seconds and then press and hold the home button.



      Reset your Fire TV Stick Remote. I hope these steps are helpful. If you need further assistance, Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. We appreciate your feedback and hope you have a wonderful day! AmazonDevices

  • Rated 3 out of 5 stars

    Firestick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looked to be bit slower than older version. Maybe it takes the speed of the TV. I was thinking that it was of cheaper price than old one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Productreview

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire stick control goes thru batteries really fast Unable to exchange because purchase date exceeded 30 days guarantee

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fire stick TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure but it keeps freezing and dropping from the WiFi.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fire Stick works So So

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fire stick makes my fast internet slow. Amazon Prime works just so so.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lifesaver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This deviceis great my kids live it and so do I. With more than one child having options for tv veiwing is a lifesaver.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No more firesticks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for about 6 month did not restart after power surge

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Picture :) Sound :(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality ! . But for my taste the sound quality is not very good . To me the sound is harsh in the high frequencies .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    fire stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device offers many options. however every offer is to sign up for a subscription, not nice. The remote is cumbersome to use, not easy. When you want to return to previous page it takes you all the way out and you have to start all over. There are no instructions on how to best use this device efficiently.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello JudyB! Thank you so much for your terrific feedback and detailed concerns! We appreciate any and all feedback we get on our devices. I did want to address a couple items that may assist you in your use of your new Fire Stick. Firstly, while there are a number of services through 3rd party app developers that require a subscription and even our own Prime Video Channels require subscriptions for many of the services, there are a wide range of other free services available as well such as Local News, FreeVee, Pluto TV, Music Videos, etc amongst many others, as well as some additional programming for customers who are already Amazon Prime subscribers such as Prime Video and Amazon Music. As for navigating the menus, the arrow that loops away from the Home button is the Go Back button that will take you back to the previous screen you were on in most screens and services while the Home button just takes you directly back to the Home Menu. Lastly, you can find some additional instructions and FAQs on our website under Device Support and you can always consult Amazon Customer Support at 888.280.4331. I hope some of this helps enhance your experience some and again we thank you so much for your feedback. Have a beautiful day! AmazonDevices

  • Rated 3 out of 5 stars

    Firestick/Streaming devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me this was a fail-as are most universal stream systems-because they do not allow fast forwarding thru commercials

    No, I would not recommend this to a friend