Customer Ratings & Reviews
- Model:
- B08C1W5N87
- SKU:
- 12007051
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Worst streaming device on the market.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Absolute junk. I purchased this for one of my clients that likes to use Alexa commands to change channels on YouTube TV. Four months after purchase it stopped responding to voice commands. I searched Amazon's website and it said these units had a one year warranty. I got on chat with Amazon customer service agent Ntando. Ntando refused to acknowledge the unit had a one year warranty. Ntando changed his mind several times, saying the warranty was 30 days then 90. He seriously had no clue. After an hour wasted on chat he offered $3 to trade the unit in and 15% off a new one. What a joke. Buy a Roku instead.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, AlanB. I'm sorry to hear about your issue you are having with the Fire TV Stick. This issue can sometimes be resolved with a restart. You can complete this by going to settings, select My Fire TV and select restart. I hope this information is useful. If these steps do not help, and you are still having functionality issues you can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. Thank you again!
Not happy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. Remote keeps un-pairing. Hard to get the remote to re-pair.
No, I would not recommend this to a friendFire stick problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the apps like YouTube and CNN live don’t work properly and sometimes only work at certain times.
No, I would not recommend this to a friendNot to fond
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that u can have all ur apps in one place but i don't know if it's the fire stick or my wifi signal but my fire stick lags in making changes.
No, I would not recommend this to a friendShould not be that difficult to setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The review is for the setup part to a nonsmart LED TV. Challenging to setup with non-smart TV. Took over 10 attempts to connect to TV and internet. Usually, this is a seamless process, Exchanged battery, switched port. Had to reset and power up TV numerous times. Should not be that difficult to setup with WIFI and TV.
No, I would not recommend this to a friendDoes the job
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for our basement TV. All works as it should.
I would recommend this to a friendfire stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.working but i beleave i'm having trouble with my tv
I would recommend this to a friendSLOW and Remote’s broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have another fire stick and it works perfectly fine, after having this one for a month, the remote completely quit working, tried new batteries and tried all the tricks to “repair” it with the stick, no luck. The blue light doesn’t even light up on the remote anymore. Have to use my phone to get it to work for my kids, but it’s SUPER SLOW at loading anything, and if I leave the remote screen on my phone to do something else, it makes me reconnect, and most of the time I have to completely unplug the fire stick from the wall, plug it back in, then it takes forever to load back up again. Would not purchase this again! It’s currently been about 5 weeks since we purchased it, and of course we can’t return it now.
No, I would not recommend this to a friendAmazon firestick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The firestick is great have purchased with them before will continue to shop with them.
I would recommend this to a friendPerformance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for someone that has no cable! Cheaper than paying for cable
I would recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my firestick is not working,they say I couldn’t return it without the receipt.I pay it with credit card
No, I would not recommend this to a friendDump Cable and Live Stream
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works fine as long as you have Hi Speed internet from a local source
I would recommend this to a friendtv products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be working fine. I needed some better instructions on how to get it all set up though
I would recommend this to a friendMakes an old TV more useful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added the fire stick to an older RCA TV. I had one question during installation but Best Buy walked me though it and then I was good to go. It works fine and very similar to TVs that don't require it.
I would recommend this to a friendAnnnnmm !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've jady share of problems with it !!! Still using it and hoping it doesn't fail completely ..
No, I would not recommend this to a friendWill do in a pinch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fire stick does the job. It has a tendency to lock up and need to be restarted. I prefer the Roku.
No, I would not recommend this to a friendAmazon Fire TV Stick 3rd Gen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased as a gift, and my parents are loving the versatility of using it. There was a slight learning curve, but once they got the hang of it, it's been fairly hard to keep the TV off ;0).
I would recommend this to a friendAccessing streaming sites other than Prime
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fire stick has a preference for Prime. Accessing other streaming sites is not easy (as it was in older fire sticks). I wish I had bought Roku instead.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi StephenR, thank you for providing feedback on your experience with the Fire TV Stick. I apologize for the frustration you are facing with accessing other streaming apps on the device. I do want to share with you some steps that may help in customizing your home screen with your favorite apps. 1. Use your remote to highlight the app you want to move. (You can select the Applications icon to view all of your apps. It's located on the right end of the navigation bar on the home screen.) 2. Press the Menu button on your remote. 3. Select Move and then move the app to where you want it. I hope you find this tip to be helpful. Should you need any further assistance, Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. Thank you again and have a wonderful day!
Ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote works but can't control volume nor power off or on
I would recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was working great but now the volume button won’t work
No, I would not recommend this to a friend