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Customer Ratings & Reviews

Your price for this item is $29.99

Customer reviews

Rating 4.8 out of 5 stars with 6377 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 6,377 reviews
  • Rated 5 out of 5 stars

    Happy with this purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old firestick stopped working. Purchased a new one on sale online and picked up at store. This firestick has volume and on/off buttons.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Remote drains batteries daily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing the batteries every day in the remote. Will be asking for replacement/refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newer remote better built the added buttons for quick access to netflix hulu disney and prime.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it should do just fine. Wish the UI was cleaner

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Firestick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first two firesticks purchased. Wasn't what I thought it would be.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement firestick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for my firestick that just stopped working for no reason. I don't have prime so best buy had it for same price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Initially Great...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the integration and ease of setup, BUT... after using it for a significant period of time, I realized that it has more bugs than a Bethesda version of Cyberpunk. I have problems with it loosing audio entirely or just straight crashing daily. Factory resets seem to help for a short period of time, but it seems that a significant portion of the problems are cause by including it in a "home theater" speaker group. This is a key feature advertised by amazon. I have spent countless hours pouring through "amazon technical support" which is really just forums supported by other tech savvy customers and a few official FAQs which all boil down to "perform a factory reset".

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    FireStick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are learning how to use the FireTV Stick. There are no written instructions on how to use and we currently are rebooting our system each time to watch TV until Geek Squad returned to retrain us. The first Geek Squad was unable to completely install the system with YouTubeTV.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Useless Firestick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's useless without Wi-Fi, to which if you have Wi-Fi you might already have cable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to upgrade my old fire stick and get a new fire stick.I so happy I did it have more features and it have alexa .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no more using firestick

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldn't set it up only got a blank screen best buy isn't selling anymore & wouldn't do a return

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for a great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone knows what a great product this is. Fantastic price, easy to order, arrived quickly, very happy with purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This feels more like a marketing tool.....It's glitchy, and the constant loud, intrusive ads are both annoying and disruptive. Another unethical strategy by Amazon.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi BruckC,
      I am sorry to hear your Fire Stick is not working smoothly. Fire Stick 3rd gen with ads can be frustrating, but several steps can help resolve these issues. First, ensure your Fire Stick is connected to a stable Wi-Fi network and try resetting the device to its default settings. If that doesn't work, consider updating the Fire Stick's software to the latest version. To disable ads, navigate to "Settings," then "Preferences," and turn off "Featured Content" options like "Allow Video Autoplay" and "Allow Audio Autoplay". Finally, closing unnecessary background apps and clearing cache can also improve performance. Hope this help, have a nice day! AmazonDevices

  • Rated 3 out of 5 stars

    Not ready

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really review it yet, because I haven;t installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it upgraded my old one and for this one end ain’t had to buy cable in over idk how long but it’s worth it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    There are better options

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s buggy, slow, littered with ads and unnecessary clutter. I don’t know why so many streaming platforms and “tv” boxes are designed like the creators personally hate you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fire stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Not only did the associates make my experience pleasant, I have enjoyed my product in it's entirety

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fire Stick Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Managed to get TV to recognize Fire Stick but not able to receive any content. Still trying to get support to find out how to retrieve content.l

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello MichaelH!
      Sorry to hear that your Fire TV Stick is getting stuck. Let's try some quick troubleshooting, if you haven't done these steps already:
      Please restart the Fire TV Stick by unplugging it from the power socket, after 30 seconds, plug it back in. Also check the HDMI port, make sure it is not corroded and try inserting into HDMI Arc as it is the preferred one.
      Make sure you have the Fire TV device plugged into a wall outlet or power strip but not into any USB socket as it causes voltage fluctuations.
      If you're using any HDMI extender, please try to plug the stick in with out the extender to see if it makes any difference. If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. I hope this helps, have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Perfect investment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it lots. Greatest investment ever made. I get to watch all my movies and tv shows without the cable bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, very beautiful and comfortable to use, I am very delighted with this product, I recommend it 100%.

    I would recommend this to a friend