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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6392 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 6,392 reviews
  • Rated 1 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave one star because I bought this particular one because it controls the volume and power as well.. worked first day then stopped.. well everything works except the volume and power Other than that it’s good

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello StacyW! I am so sorry you are having trouble with your volume and power controls not working properly. One thing you can do is ensure that the remote is configured properly with the device you are trying to control with it. You can do this by going to Settings>Equipment Control>Manage Devices and Equipment and then select the device/TV you are wanting it to control. If you do not see your TV listed then you can select Add Device from there and it will walk you through the steps. If you continue to have any additional issues with the functionality, I would recommend contacting Amazon Customer Support to troubleshoot further. I hope this helps rectify your issue and improve your experience and that you have a terrific day! AmazonDevices

  • Rated 2 out of 5 stars

    Firestick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firestick with a sony tv seems to have lots issues. On all vizio tvs no problems

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Confused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get to connect! Lots of unexpected steps & confusion not tech savy person!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 3rd gen firestick is very slow and frequently needs to be rebooted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow and Laggy Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firesticks are always slow and laggy. Just buy an Apple TV or something similar. Roku is even 3x as responsive as a Firestick. Apple TV has been best so far.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fire stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitchy. It seems like it needs an update but it will not do it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fire stick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money they are decent. Cuts off a lot in the middle of shows

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get a higher version

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older 720p TV I use this on that I watch standard definition TV on. I didn't need the 4K version but I wish I would've bought that one instead. This version constantly freezes or delivers a scrambled picture. I have to unplug and plug it back in at least once a day. Such a hassle..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No volume control !!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product document says that fire stick will control the samsung tv volume, it does not. That is a problem for me, because the samsung tv infrared receiver for remote control has failed. I was depending on the fire stick, very disappointed !!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret that I have not begun to utilize this product yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shows cut off while watching

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good until I switched "INTERNET" provider.Now all movies will cut off several times and go to the "FIRSTICK" image.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    RIPOFF

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ripoff............... ........................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thinking of Purchasing a Different Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an updated review of this product. I have had this for three months and it worked great with no lagging. Suddenly, it is unable to update and shows an error message. There should be no problem with a product that had minimal usage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t find remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps wanting to update the remote and then can’t find the remote. Keeps the fire stick from working properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fire stick

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return one, the one i had before, Youtube didn’t want towork, then Netflix stop working. Hopefully the new one got dorsnt do the same.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot get it to work,probably because my tv isn't a smart tv I tried to get help from the geek squad to no avail

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think my fire stick is defective. The power cable doesn’t work when connected to the TV. The YouTube app doesn’t work it continues to buffer. It’s not my internet connect Because The Amorim Prime app works perfect

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless performance from both the Fire Stick and the remote. Straightforward to add apps and to use (elderly parents have had no trouble accessing everything they want), and no problems of any kind so far. We were a little worried by some of the reviews about glitchy streaming and awful battery life with the remote, but we haven't had any issues. Our experience so far (about a month) has been outstanding.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after just a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this remote for a year and the power button and the volume button are not working anymore. I changed the batteries and reset the remote, no help. Do not wast your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor results from Amazon Fire Stickers

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire TV Stick did not last long b4 it stopped working. Luckily, I dropped by the store and y’all had an extra remote control in a basket. Took it home and it worked. P

    No, I would not recommend this to a friend