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Customer reviews

Rating 4.8 out of 5 stars with 6386 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, affordability, and excellent streaming capabilities of the Fire TV Stick (3rd Gen). Many appreciate the performance and the included remote control, which offers convenient TV controls. While some users noted the remote's battery life could be improved, and others wished for more storage, the positive feedback on ease of use and streaming quality outweighs these concerns. Overall, the device is praised for its ability to upgrade non-smart TVs and provide a smooth streaming experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 6,386 reviews
  • Rated 3 out of 5 stars

    Honest Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this daily and its made life so much easier. It is very slow sometimes

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, JoeE! I'm sorry to hear that your Fire TV Stick is being slow at times. I recommend clearing the app data and cache. To do this:
      1. Go to Settings on your Fire TV.
      2. Select Applications.
      3. In Manage Installed Applications, select the app you're having trouble with.
      4. Select Clear Cache, and then Clear Data.
      I hope this helps with the issue, but if it doesn't improve your speed, I recommend contacting Amazon Customer Support at 888.280.4331 for further troubleshooting. Thanks again for your feedback, and have a great day! AmazonDevices

  • Rated 3 out of 5 stars

    cheap streaming solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my mother because I wasn't sure if she'd get into the streaming services. The quality is fine but the menu operation leaves more to be desired.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    FireStick remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to change batteries in remote Daily! You can watch an hour to all day but need to change batteries the next days Stick seems to he working fine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fire stick

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product only bad thing is after a year it starts to break down

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi FrankA,

      Fire TV Stick is built to last. If you notice a lag in picture or buffering, this may be due to wifi connectivity in your home. You can also verify your televisions hdmi port is functioning properly. The Fire TV Stick may also have a software update that needs installed. You can check for this in settings, and then tap software. Follow the onscreen prompts if needed.

      Hope that helps! AmazonDevices

  • Rated 3 out of 5 stars

    Good for ols tv not required for new tvs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth now a days as all the ott arr coming inbuilt on tv

    No, I would not recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    It crashes often

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these. If you visit two or three different sites in Silk, it crashes. I guess, there is little memory and has poor memory management software. I would not buy this model. Perhaps, the other models would work better, but I am not going to waste more money.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, SiaM. Thank you for the feedback and I am sorry that you are experiencing an issue with the Fire TV Stick. If you are having problems with the Silk browser, I recommend clearing the App Data and Cache. You can do this by 1. Going into settings and selecting applications 2. Select Manage Installed Applications 3. Scroll through the list until you see the Silk browser and select. 4. Select Clear Cache and then Clear Data. If these steps do not help, and you still have functionality issues you can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful, thank you! AmazonDevices

  • Rated 3 out of 5 stars

    Service from Brest Buy Is terrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the fire stick is fine. The Best Buy support has been non existent. I’ve tried to call for support and can’t get someone who speaks English very well and can’t be understood.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good But...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my home office. There is a delay when selecting something to watch and when the show is actually recognized and selected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fire Stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed that you were out of the cheaper stick. It works fine, but the cheaper one works every bit as well. Marcia Hodges

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A+ - great deal on all Amazon Firesticks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is currently running a sale through the holidays that gives you the Amazon Firesticks at 50% off the regular price. Definitely take advantage of this deal while yoy can. I bought extras as stocking stuffers!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good in the long run

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only giving it an average rating because I have bought these a couple of times but every time they stop performing after a little while

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fire stick

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor signal at times, which causes movies and play time to lapse

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ha3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was extremely difficult to get set up and working. Thought the instructions for starting were very confusing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap, but not easy to navigate

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the device you want to give to anyone tech-challenged as Amazon will just endlessly barrage them to download more and more apps and try to pay for more and more subscriptions not realizing they could probably get most of the content they want to watch under a single or fewer umbrellas.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi bear, thank you for taking time to provide feedback on the Fire TV Stick. I would like to provide some steps to filter out unwanted ads being displayed. Navigate to Settings on the home page of Fire Stick, find Preferences, and click on it. Go down to Privacy Settings. Turn off the following: Device Usage Data, Collect App Usage Data, and Interest-based Ads. Go back and click on the Data Monitoring. Turn it off as well. Go back and find Featured Content. There, turn off: Allow Video Autoplay and Allow Audio Autoplay. If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. Hope this helps a bit. Have a wonderful day! AmazonDevices

  • Rated 3 out of 5 stars

    stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it.I t took me a long time to set it up. I'm going to use it when I sign up for the nfl package This fall

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Posed a challenge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen navigation was not very simple for an older person. No longer using it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad item. Can watch most movies. Let you see free movies on a number of platforms

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Firestick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looked to be bit slower than older version. Maybe it takes the speed of the TV. I was thinking that it was of cheaper price than old one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fire stick tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was alright having not to bad just didn’t like how it connect to my lights every time

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Productreview

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire stick control goes thru batteries really fast Unable to exchange because purchase date exceeded 30 days guarantee

    No, I would not recommend this to a friend