Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 6386 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, affordability, and excellent streaming capabilities of the Fire TV Stick (3rd Gen). Many appreciate the performance and the included remote control, which offers convenient TV controls. While some users noted the remote's battery life could be improved, and others wished for more storage, the positive feedback on ease of use and streaming quality outweighs these concerns. Overall, the device is praised for its ability to upgrade non-smart TVs and provide a smooth streaming experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 6,386 reviews
  • Rated 2 out of 5 stars

    meeh

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the device is kinda slow to respond but it works anyway

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 3 out of 5 stars

    No voice command

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned, wanted the voice one and this one didn't have that

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a brief period, it would connect, then quite. This happened several times. Kind of wonder if i got a "refab" one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fire stick

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote does not work- very disappointed. Second time I have had to return something this year that didn't work. Last time it was a tv

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitchy hate the fire system just go with Apple or roku

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Best Buy & Geek Squad Membership experien

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy & my membership to Geek Squad proved worthless along with them wanting an additional charge of over $100 to come out and set it up. Paid the neighbors kid $50 and I’m good to go. Wouldn’t recommend Best Buy or the Geek Squad anymore.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Blk/white

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 30 days the screen turned blk/white, it's a defective item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Firestick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t ever buy anything from Best Buy I’m o bought 2 firesticks on cyber Monday I still never got a call or my purchase yet I bought 2 of them please don’t ever buy from this company they are horrible horrible people and salespeople

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave one star because I bought this particular one because it controls the volume and power as well.. worked first day then stopped.. well everything works except the volume and power Other than that it’s good

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello StacyW! I am so sorry you are having trouble with your volume and power controls not working properly. One thing you can do is ensure that the remote is configured properly with the device you are trying to control with it. You can do this by going to Settings>Equipment Control>Manage Devices and Equipment and then select the device/TV you are wanting it to control. If you do not see your TV listed then you can select Add Device from there and it will walk you through the steps. If you continue to have any additional issues with the functionality, I would recommend contacting Amazon Customer Support to troubleshoot further. I hope this helps rectify your issue and improve your experience and that you have a terrific day! AmazonDevices

  • Rated 1 out of 5 stars

    Amazon Fire TV Stick is a Battery Killer!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this unless you also buy rechargeable batteries. This thing kills batteries very quickly. It is a known issue that is supposedly solved with a firmware update, but it the problem remains. I have already spent more on batteries than I paid for this unit. DO NOT BUY THIS.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Vizio remote a loser.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the fire stick because I had a Roku and realized I didn’t need it. The Vizio compatible remote didn’t work? Went and got a second one which also did not work, gave up and body universal Best Buy remote, which works perfectly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fire stick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this other then it keeps searching for awhile

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not that effective

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work that effectively in rural areas as I expected it to.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan i preferred my cube

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The usb port jiggles alot intern ruining the fire stick unfortunately

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow and Laggy Product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firesticks are always slow and laggy. Just buy an Apple TV or something similar. Roku is even 3x as responsive as a Firestick. Apple TV has been best so far.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Got streaming instead

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a failed fire stick. Unfortunately also failed in record time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    RIPOFF

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ripoff............... ........................

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Firestick

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firestick with a sony tv seems to have lots issues. On all vizio tvs no problems

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Confused

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get to connect! Lots of unexpected steps & confusion not tech savy person!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 3rd gen firestick is very slow and frequently needs to be rebooted.

    No, I would not recommend this to a friend