Customer Ratings & Reviews
- Model:
- B08C1W5N87
- SKU:
- 6457959
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, affordability, and excellent streaming capabilities of the Fire TV Stick (3rd Gen). Many appreciate the performance and the included remote control, which offers convenient TV controls. While some users noted the remote's battery life could be improved, and others wished for more storage, the positive feedback on ease of use and streaming quality outweighs these concerns. Overall, the device is praised for its ability to upgrade non-smart TVs and provide a smooth streaming experience.
This summary was generated by AI based on customer reviews.
Terrible customer service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product did not work. The customer service at Best Buy was terrible.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi JohnH,
We are sorry to hear that you are not pleased with your Fire TV Stick 3rd Generation. The device requires a current Amazon Account and connection to Wi-Fi. If you are unsatisfied with Best Buy, you can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331!
Hope that helps!
Loni Goddard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its not working at all. plug it all in and set according to instructions, and it doesn't connect.
No, I would not recommend this to a friendTerrible purchases
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well for about a week. I purchased it at the same time I bought my Toshiba fire tv. Will be returning both. And yes, I’ve tried every trick in the book. Would not recommend either one of these devices
No, I would not recommend this to a friendFaulty Firestick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working the tv that it’s plugged into. Changes the tv in another room that it’s not hooked up to
No, I would not recommend this to a friendDont buy this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works. Its fine. But every week or so it stops working and you have to reset the whole thing
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback on the Fire TV Stick 3rd Gen. I’m sorry to hear of the issues you are experiencing. If resetting the Fire TV Stick is not working, and you are still experiencing issues, try these troubleshooting steps: 1. Restart your Fire TV device. Use the power cord or adapter included with your device to plug the Fire TV device. This ensures Fire TV has access to enough power. 2. Let the device sit for 25 min (turned on) or until the screen changes. 3. If possible, try with and without an HDMI adapter or extender. 4. Make sure that you're using a high-speed HDMI cable. 5. Try using a different HDMI port. 6. For HDMI hubs, try plugging the Fire TV device directly into the TV. 7. Confirm that your TV is HDCP-compliant. Review the video-cable section of the TV owner's manual. 8. If possible try using a different TV. You can factory reset the Fire TV Stick if you haven't already done so. If these steps don’t fix the issue you are having, you can reach Amazon Customer service 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this information helps, have a great day!
amazon fire stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased as a gift so I can't rate it until after the hoilidays. Merry Christmas
I would recommend this to a friendKnow What You Need
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was mislead by sales associate. Was told it was what I needed. It wasn’t.?
No, I would not recommend this to a friendAnnette Dowdy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We tried several times and read directions but could not get it to work
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello AnnetteaD! I am so sorry you are having difficulty getting your Fire Stick to work. While we do try to make the Quick Start guide and instructions on screen able to assist as best as we can, it sometimes could be an unseen issue out of your control that may be the problem. I would definitely love the opportunity to see if we can help you resolve whatever that may be so you can begin enjoying your Fire Stick. I would recommend calling 888.280.4331 to speak with Amazon Customer Support to have them troubleshoot the setup with you. If they can't fix the issue, then they can help in seeing what options you have available. Thank you so much for taking the time to provide feedback and I hope you have a fantastic day!
My remote went out!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote to my firestick went out!! And I brought it!!
No, I would not recommend this to a friendNot a good experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay But the customer service at Best Buy is tha worst
No, I would not recommend this to a friend- Cons mentioned:Battery life
Didn’t work
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought controls from Amazon before and have never had a problem, it was just this one that Kept dying after a couple of days, I would replace it with any batteries and it would die the next day. It stopped working after a couple of months, good thing I bought 2 year guarantee with it.
No, I would not recommend this to a friend Broke a month later
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke after a month. So we have to use our phones as a remote
No, I would not recommend this to a friendFirestick
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love it still have it since i got it use it every day.
I would recommend this to a friendAT&T TV not a good match
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like it Amazon tried to take over everything i have AT&TTV and they do not go well together so I returned the fire Stick
No, I would not recommend this to a friendM N
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it s basic, takes a long time to load.............
No, I would not recommend this to a friendFire Stick nightmare
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The manuel labor was to hook it up to the TV was easy. There is no manuel instructions to figure out how it works. I hope that it will not be returned. In the future, the maker of the products needs to keep the customer in mind and make it easy to figure out how the tv fire stick works so that it is not returned, thank you
No, I would not recommend this to a friendDisappointed purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited about purchasing this model fire stick but was highly upset when it wouldn’t turn on after setting it up.
No, I would not recommend this to a friendNot happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was to difficult for me to set up. I was disappointed. Bought a tv instead
No, I would not recommend this to a friendBad never buy again
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad experience less than 3 months and now is not working, I’m very upset I bought two already
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Price, Remote control
Great Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 3rd Gen Fire TV Stick with Alexa Voice Remote works great! It’s especially nice to have the Netflix and Hulu buttons on the remote, which are channels I enjoy most. The price was very reasonable.
I would recommend this to a friend