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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 29844 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are positive about the Fire TV Stick 4K, frequently praising its ease of use, picture quality, and streaming capabilities. Many also appreciate the remote control and the device's 4K performance. However, some customers expressed concerns regarding the limited memory and storage, and a few mentioned issues with the interface. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1432 Showing 28,621-28,640 of 29,844 reviews
  • Rated 2 out of 5 stars

    Batteries drained too fast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote almost went dead immediately after the batteries were installed. We purchased new batteries and they were dead less than 24 hours after installing them. I have never had this issue before and hope they figure out what is going on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not able to download xfinity stream on Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't able to download the xfinity stream app. I'm not sure if it was bc I have a Sony tv and that app isn't downloadabe on that TV. I thought the firestick would get around that but didn't.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works okay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard FireTV stick. Had some connection issues when using in the same room within 6' of the TV. Thought it was the batteries, but was not the case.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Somewhat Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The older version adapted to each television much better allowing for volume and power control. This one does not operate in the same fashion.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only one issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with Disney plus not playing in 4k. Other that it's been great from switching to HDR and to Dolby vision how curator antenna. I would get other for prize I payed which was $39.99

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    4k Firestick is very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to add to my older TVs. Allows access to the Google Store so I can stream the newer services.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    seems easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really had the opportunity to use this. Not comfortable using electronic devices, so it will take me longer to get used to using. I'm sure I will like it once I get used to it. Relatives have it and like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like the device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the Firestick. The device does freeze up a lot and the Alexa voice search works 1/2 the time. Still a work in progress, but overall, I like the amount of content. I would like to see the Youtube TV added as an app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If you like to reset the stick

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once a while, i have to restart the stick. Not sure, 4k feature is too heavy feature to operate on the stick, but i get freeze very often. Price was good, but they got lots of rooms to improve.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to fix a problem we were having with buffering on shows. My Apple 4K units don’t have that problem but didn’t want to spend another $200+. This unit works ok, but still have times when there are buffering delays.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Picture fuzz at times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all good. I got it with my new recast. The play back with recast will fuzz. You have to rewind then it will clear. All other stuff works as designed except recast playback. So with recast 3 stars all others 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great itme for a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ghe only gripe i have about it is the storage capacity it comes with (8GB and 5GB out the box, but you can expand it with a OTG cable and a USB 3.0 thumb drive of up to 128GB but there have bee instances of people using up to 2TB).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa Stick 4K

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg. This Alexa stick is awsome. Made my tv work even better than the tv on it’s own. It’s like an update to a TV. Didn’t have to buy a smarter tv. My tv got smart with this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    When you don’t have cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect if you don’t have cable. We haven’t yet canceled our cable, but the free trails seem like it might be worth it. However there is still a lot to purchase to have full access, so it does start to add up.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Happy customer with 2 firesticks 4K

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to update my old Firestick, instead I went to BestBuy and purchased 2 new ones 4K

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I heard great things about the Amazon stick, but compared to using the ROKU, I find the ROKU to be easier of use. I found out that a lot APPs are very difficult to download. VUDU wasn't easy to download.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    BShadow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with my older flat screens. great buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for apps but not mirroring.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with all the entertainment apps. Not recommended for mirroring from phone though, will get sound but no picture regardless of the phone app you are using.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Static

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting to show static after I cut the TV on for a while

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, Djsnoop. I'm sorry you're experiencing static with your Fire TV Stick 4K. I recommend unplugging the Fire TV Stick from the power source and HDMI port, waiting for a minute, then plugging it into another available HDMI port. Also, ensure you are using the equipment that came with your Fire TV Stick. If the issues persist, I recommend performing a factory reset. Please note that a factory reset removes all downloaded content, including in-app purchases. If you continue to experience issues with the Fire TV Stick 4K, Amazon Customer Service is available 24/7 for assistance with the device. You can reach them at 1-888-280-4331. I hope this information is helpful. Have a great day! AmazonDevices

  • Rated 3 out of 5 stars

    It’s okay, not great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire stick is okay, but it still is perfect for voice commands. Neither is Google and fire stick is cheaper, so I went with fire stick.

    I would recommend this to a friend